S550 Alignment frustration

[Dinokill3.7]

Hi guys.

I took my car to firestone two weeks ago to get my alignment done. After picking up the car I noticed that my rear passenger tire was sticking out(no camber at all/ positive camber).

I returned to the same place an told them that I rear tire wasn't sticking out before. They told me they would fix it but then after an hour they said there was nothing the could do.

Today I went to another firestone and after an hour they told me my car does not have camber adjustment in the rear.

My car is a 2017 Mustang GT Performance Package with lowering springs. Before doing the first alignment both my rear tires were tucked in and now I have one sticking out. The refused to give me a printout the three times with excuses.

Are they BSing me?

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[WItoTX]

Your car has camber adjustment on the rear. They are too lazy, or incompetent. Regardless, I'd find another shop.

 

[kz]

Yes, they're bullshitting you.

Camber arm slides (in a "horizontal" direction) on its inboard joint and it is kind of pain in the ass to adjust (toe changes with camber) but they just don't know how to do it despite manual showing it pretty clearly.

 

[John S]

I hope you got your money back or take it up with your Credit Card company, if that's how you paid. There are so many incompetent shops ripping people off and ruining it for the good shops, good luck finding a place that caters to enthusiasts.

 

[OldbutNew]

Most Firestone store(s) are barely adequate to work on a mini van. If those guys were good enough, they would be at an independent shop. A dealership will usually only set you to factory specs. It looks like you have stock wheel & tire package for a PP1, so they would probably do a decent enough job. AND provide a print out. They're just pricey.
Find another shop.

 

[NightmareMoon]

Lifetime alignment, they really dont want to work hard for it and doing the rear is annoying, but yes theres absolutely camber adjustment there. Toe and camber crosstalk in the rear so they changed your rear toe and thats why the camber was different afterwards.

Find a better shop.

 

[GrabberBargeCaptain]

Are you saying one tire pokes out more than the other? They are obviously clueless but it also means probably your subframe not being centered. Steeda subframe alignment dowels are a nice upgrade

 

[Farkel]

Print these out, show them to the guy doing the alignment, and point out that adjusting either one affects the other, so it might require going back and forth to get them both where you want them.

 

[Paris MkVI]

There's nothing wrong with some Firestone service departments that not going there won't fix.

 

[RedStallion27]

Steeda subframe alignment dowels are a nice upgrade

It looks like the J&M aluminum dowels are $40 and the Steeda delrin dowels are $80.

Any important reason to choose one or the other?

 

[Dinokill3.7]

Took it to another shop(Mavis tires) and told me they can’t do it either because I have lowering springs……

 

[BillK]

I just put new tires (and had them aligned) on my 2020 GT500 yesterday. Did you get a report similar to this?

 

[Dinokill3.7]

I just put new tires (and had them aligned) on my 2020 GT500 yesterday. Did you get a report similar to this?

They refuse to give me a print out with a different excuse each time

 

[OldbutNew]

Took it to another shop(Mavis tires) and told me they can’t do it either because I have lowering springs……

The more "seasoned" guys here will remember the old "Let your fingers do the walking" ancient ad for yellow pages. The internet is WAY better than the old yellow pages.

There are top level tuners in Florida. Call around and ask THEM for a recommendation for an alignment shop. Mavis is not going to be any different than Firestone. You need an INDEPENDENT shop. Not a chain.

 

[NightmareMoon]

Yeah you need to ask around with the actual car people in your area. You dont want a huge chain, you want a place which serves enthusiasts, track cars/autocrossers, and has some actual pride in their work. Chains are very hit or miss (mostly miss)

Connect with the local car clubs and see who they recommend.

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