Hello Aaron,
Great news - I just spoke to our manufacturing team - we are going to honor the warranty & get you a new unit out ASAP. Please send me your address to [email protected].
As far as your conversation with our sales team - I can assure you, you were not being blown off or doubted that there was an issue. The sales professional needed a few minutes to understand what was taking place, he needed to speak with our manufacturing team & he was going to get back to you as soon as he was able to understand what was taking place.
We appreciate your patience & support.
Best Regards,
TJ
WOW... that could have been a really bad day.Well, chalk another failure or near-failure up to "something".
Using BMR mounts, never bottomed out, bumpstops in place, lowered 0.5", divorced coilover suspension.
Hoping to get it fixed on Saturday (MIG welded) and considering going back to stock mounts.
Very frustrated.
Photos look like both on one side?on 2 of the nuts (1 on each side) the bottom weld sticks out noticeably further than the others. the rest are still flat.
Ford putting the joint in bending was the first mistake. There's a reason why most shocks have fasteners oriented in straight tension & compression or in shear (strut mounting).The longer this thread goes the more suspect the Ford chassis mount points are. I think the solution is going to be to plate the Ford with perhaps 0.90" like we would for a rollcage backing plate and bolt the shock mounts to that. Or weld more plate to the shock mount like Ridetech and add some rivet nuts to the Ford chassis.
If there's enough clamped load those bolts shouldn't be in bending.Ford putting the joint in bending was the first mistake. There's a reason why most shocks have fasteners oriented in straight tension & compression or in shear (strut mounting).
Bolts themselves no, but the entire fastened joint that is welded to the body is.If there's enough clamped load those bolts shouldn't be in bending.