Just in time for winter.Some 2015-2016 Mustang vehicles equipped with climate controlled seats may exhibit a lack of cooling performance from the front seat backrests.
If this is similar to the F150 fix, people on the F150 site said it improved but barely. Still room for improvement according to what I read.This new unit has a snorkel from the intake fan running to under the seat so it can draw cool air in, rather than pulling in the air inside the seatback.
And I have asked my service rep to intervene with the dealer.Its amazing how people point the finger at the manufacturer constantly when they are having a issue with the dealer. I cant speak for the diagnosis that was done on your car but if your not happy with what the service manager told you then call another dealer that will make you happy. The factory identified an issue and came up with a solution and i posted it to help you guys. Then here come the whiny bitches who scream im filing a class action suit.. unreal. the fact that the ford customer service rep is even a member here to help the mustang community out speak VOLUME in my opinion. I guess some don't see it that way and all you wanna do is piss and moan. Grow up people. or Trade you car in for a honda civic and go cut some grass..