Archetype Racing - My Experience

[Angrey]

So this is my line of thinking in regards to the oil crossover lines. Contacted DYME and tried to order through them but they redirected me to AR. They said that AR orders it from them so I feel as though if they had an inventory issue, they would’ve said something to the effect of “You have to order it through Archetype but we are currently out of inventory right now”.

What absolutely sucks is if this is the case, when it happens, it's not a crime. At least not directly. LE doesn't really care about shitty businesses that knowingly steal customers money. It ends up being a civil matter.

Plenty of people in the car enthusiast community have been screwed over by failing companies that continue to take customer money, knowing they're underwater. Then when they spend what should have been purchases for products on other bills and end up closing the doors, the customer gets double foot fucked and there's virtually NOTHING you can do. Oh you can sue them in small claims court, in some other state far away. Good luck with that, even if you get a judgement, getting your actual money is impossible because the entity is bankrupt and has no assets to seize or squeeze.

About the only thing you can hope for is that the credit car issuer or paypal or whatever funding source covers you. Many/most do, which is why you REALLY know someone is scammy and slimy when they start insisting on wire payments instead of credit card or paypal. Call up the banks about a wire payment that you've been screwed over and there's NOTHING they will do for you.

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[matthewr87]

About the only thing you can hope for is that the credit car issuer or paypal or whatever funding source covers you. Many/most do, which is why you REALLY know someone is scammy and slimy when they start insisting on wire payments instead of credit card or paypal. Call up the banks about a wire payment that you've been screwed over and there's NOTHING they will do for you.

Just be aware that it you use PayPal and then want a refund 6 months post transaction date you are SOL. I recently went through this with a vendor that WANTED to refund me the money but could not do so. They ended up having to send me the money separately.

In such a case just using a credit card is better.

 

[Strokerswild]

I've got AR's billet stirrup steps on my Jeep. I ordered them upon delivery of said Jeep last spring, and it took several months before I received them.

The wait was long and response from AR was lacking, but thankfully the parts are extremely well made and I have zero complaints with them.

 

[DonnieO]

Maybe @50 Deep can help

 

[WItoTX]

Agree on the AJ comments and customer service. I had questions on a Friday evening, and he was texting me back within 10 min of my text.

Disappointing because I was planning on buying AR head balancing lines. Might have to do the make my own route instead.

 

[TNMustang6G]

I’m struggling here tremendously. Ordered canards and diffuser over July 4th bc they had a discount they were offering. I can’t get a response, tried FB, IG, email, called, about to fly out there, you name it. Can anyone even verify they’re still in business? I’d love to use and share their products with the community, but the lack of response is arrogant and frustrating!!! Can anyone help? Maybe a member in the community do a health check to see if they’re still in business?

 

[50 Deep]

Maybe @50 Deep can help

I sent them a message :-)

 

[smokinscooters]

If you read through all of the other posts, everyone has said their communication is severely lacking. I ordered parts this year over their Memorial Day sale for the same reason you did - 20% off. I ordered in May this year and received my Birds in late July. Ordered track canards at the same time and am still waiting for those. They are either manufacturing after an order ois placed or their company is in financial trouble and they are robbing Peter to pay Paul. They may be using my funds from May, for example, to manufacture someone's parts that were purchased last year and they'll wait for your payment today to start manufacturing my order from May. If it's the former, it's a very bad practice. If it's the latter, nobody should be shopping with them. Word to the wise - always use a credit card to pay and dispute the charges when you get tired of waiting. PayPal won't allow a dispute after 90 days so choose wisely how you pay. Their products are exceptional quality but, with that said, a multi month or longer wait without any communication from them is egregious. Not that it will make a difference, especially if they're in financial trouble, but I sent them a link to this thread yesterday to let them know that their reputation is tanking in the Mustang community.

 

[Rusty Shakleford]

FYI if you’re waiting on anything from Archetype Racing:

 

[tdstuart]

FYI if you’re waiting on anything from Archetype Racing:

Yep, similar investigations on the Bronco forums. Looks like they also deleted ig and facebook. Some think its a ploy to avoid negative reviews, website is still up ready to take orders...
https://www.bronco6g.com/forum/threads/do-not-order-from-archetype-racing.100387/

 

[Angrey]

If you read through all of the other posts, everyone has said their communication is severely lacking. I ordered parts this year over their Memorial Day sale for the same reason you did - 20% off. I ordered in May this year and received my Birds in late July. Ordered track canards at the same time and am still waiting for those. They are either manufacturing after an order ois placed or their company is in financial trouble and they are robbing Peter to pay Paul. They may be using my funds from May, for example, to manufacture someone's parts that were purchased last year and they'll wait for your payment today to start manufacturing my order from May. If it's the former, it's a very bad practice. If it's the latter, nobody should be shopping with them. Word to the wise - always use a credit card to pay and dispute the charges when you get tired of waiting. PayPal won't allow a dispute after 90 days so choose wisely how you pay. Their products are exceptional quality but, with that said, a multi month or longer wait without any communication from them is egregious. Not that it will make a difference, especially if they're in financial trouble, but I sent them a link to this thread yesterday to let them know that their reputation is tanking in the Mustang community.

I ran into this (pretty sure) with another fairly well known vendor. I ordered a whipple cobra jet intake. After it didn't ship, I reached out to them and they claimed it was backordered. So I called Whipple and they said they had plenty of them in stock ready to go. Reached back out to the vendor, no response. It took calling them out on a major FB group for them to return my money (why wouldn't they just drop ship the item?) I think when some businesses get underwater or in trouble with cash flow, they redirect sales cash to cover other things with the hopes of eventually catching back up, which is a really dangerous business position to be in.

So the order you place, that money isn't going to the manufacturer for your item, that money is going to a manufacturer to pay for someone else's item that ordered before you (and their funds had been used for other liabilities/obligations).

Then the communication drops or ceases because they don't have any good answers. In my case I was able to prove that it wasn't a backorder from the manufacturer. In the case of fabricated carbon fiber pieces, who knows who you'd have to contact in China or Viet Nam or Taiwan or wherever they're actually made to see what the real story may be.

 

[Strokerswild]

Yikes.

I bought some of their stirrup steps for my new Jeep last year. It's absolutely top notch stuff but it took long enough to get, several months if I recall correctly. Communication wasn't the greatest either.

smokinscooters' take in Post #23 is accurate, I think.

 

[mavisky]

I sent them a message :-)

Guessing you never got an answer from them as it looks like they've closed shop?

Was just talking to a local GT350 Owner who has some of their parts on his car and he knows multiple people from the CA area who ordered and are still waiting on parts. I noticed I've stopped receiving ads for their products on Facebook and to hear that their social media accounts are down, but the site is still up and open for orders is severely disappointing from a company who at one point tried to play the "high and mighty" card when it came to their products and pricing.

Honestly after seeing some of their wing failures I abandoned any desire to order from them at all and that seems to have saved me some money. For anyone else still waiting on an order I think it's time to start hitting up any sort of option you have to recoup what you you've sent them.

 

[2morrow]

Guessing you never got an answer from them as it looks like they've closed shop?

Was just talking to a local GT350 Owner who has some of their parts on his car and he knows multiple people from the CA area who ordered and are still waiting on parts. I noticed I've stopped receiving ads for their products on Facebook and to hear that their social media accounts are down, but the site is still up and open for orders is severely disappointing from a company who at one point tried to play the "high and mighty" card when it came to their products and pricing.

Honestly after seeing some of their wing failures I abandoned any desire to order from them at all and that seems to have saved me some money. For anyone else still waiting on an order I think it's time to start hitting up any sort of option you have to recoup what you you've sent them.

Wing failures? Ouch

 

[DonnieO]

Damn. I hate to see this happen to our members. Shady shady shady!

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