Vibration between 50 & 70 mph

[Jim05]

This poll has nothing to do with all the mustangs sold recently, mostly those that are not happy. But I am on your side...

Good point. Even the numbers alone are worth showing, although the two key elements I'm highlighting are where 1) the dealer doesn't feel it/can't fix it, and 2) where the claim was honored, especially where the dealer made the "we don't feel anything" claim. I'm not much of one for conspiracy theories, but I definitely smell a rat here. I believe Ford and its network of dealers still believe (after the Explorer-Firestone debacle) that if they deny there's a problem that everyone will just forget about it.

The email I received from the person handling the FSE visit was a perfect indicator: "the FSE will determine if there is a problem", not "the FSE will find and fix the problem. Ford is out to prove its customers wrong, not fix our problems.

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[69mach1-395]

I don't know if it's the lawyers or bean counters. Often times it takes several deaths to get a recall going...

 

[Cobra Jet]

I don't know if it's the lawyers or bean counters. Often times it takes several deaths to get a recall going...

This has nothing to do with getting a "recall". The issue does not warrant a recall and is far from being "safety related".

The point being missed (and made) in this entire thread is this:

The S550 is now 2 model years in, with MY17 coming real soon. There has not been any TSB documented or created within Ford regarding the driveline issue that is (and has been) HEAVILY documented in this very thread by owners of affected 2015 and 2016 Mustangs.

This is NOT even counting owners who have taken their vehicles to Ford Service Centers and have not posted in this thread or are aware of its existence.

Ford Service has fallen silent. Maybe there's a huddle going on within Ford with the Engineering Team...

 

[rainier446]

This has nothing to do with getting a "recall". The issue does not warrant a recall and is far from being "safety related".

The point being missed (and made) in this entire thread is this:

The S550 is now 2 model years in, with MY17 coming real soon. There has not been any TSB documented or created within Ford regarding the driveline issue that is (and has been) HEAVILY documented in this very thread by owners of affected 2015 and 2016 Mustangs.

This is NOT even counting owners who have taken their vehicles to Ford Service Centers and have not posted in this thread or are aware of its existence.

Ford Service has fallen silent. Maybe there's a huddle going on within Ford with the Engineering Team...

We can all hope. I was one of those people that Ford blamed everything on my Ford racing exhaust. I swapped to stock and they then said "they didn't feel/hear anything". I've since put my aftermarket exhaust back on and am going ahead with my mods. The vibration/noise is livable to me and probably something I'm not even going to notice by the time I'm done.

However, this issue should have a TSB created by now but it's a comfort issue and nothing safety related. All the TSB'S that came out with my last car were all safety related in some way, that's how they justify them.

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[GT Pony]

All the TSB'S that came out with my last car were all safety related in some way, that's how they justify them.

What car manufacturer was that?

Big difference between a TSB and a Safety Recall. TSBs may not apply to all cars, while Safety Recalls do.

Safety Recalls are usually forced upon the car manufacturer by the NHSTA, but some are voluntarily done by the car manufacturer when it's an obvious safety issue.

If a car gets a Safety Recall slapped on it, you'd be getting endless letters in the mail saying to take the car in. You don't get any kind of notice like that for a TSB. You need to find them yourself, or trust your dealer that they will look to verify if any TSBs apply to your car if you bring it in for an issue.

 

[zxd9]

Updates

2/5/16: Dealer agrees there is a drive line vibration so that's a good first start. I bring it back Monday for them to get an extended look at it.
2/8/16: Dealer had my car today and they are going to order a new Drive shaft. Be here end of week early next week.
2/18/16: Drive shaft arrived and is going in today.
3p: Picked up the car and road tested it for about 8 miles. Ran up/down between 50 and 70 several times. Vibration seems to be 95% gone. Way better. I feel very little of it but now I'm super sensitive to it and what is left may be perfectly normal. Have a little drone at 60mph still. Less that it was but again, may be normal exhaust tone at that speed. Don't have another Mustang to compare it to.

For now, I'm gonna say it's fixed. Over the next few weeks I'll be getting a lot of highway miles in and that will be when I make the final determination.

 

[GT Pony]

Picked up the car and road tested it for about 8 miles. Ran up/down between 50 and 70 several times. Vibration seems to be 95% gone. Way better. I feel very little of it but now I'm super sensitive to it and what is left may be perfectly normal. Have a little drone at 60mph still. Less that it was but again, may be normal exhaust tone at that speed. Don't have another Mustang to compare it to.

To verify if it's exhaust drone, on an empty smooth road, take it up to 70~75 MPH then put the tranny in neutral and let it coast down to 45~50 MPH while monitoring sound & vibration.

 

[Cobra Jet]

Case in Point - the 2015/16 Mustang driveline vibration issue is not just segregated to this forum, it's a wide spread issue as seen by the below links.

http://themustangsource.com/forums/f806/2015-mustang-v-6-vibration-534955/

Various driveline complaints within:
http://m.carcomplaints.com/Ford/Mustang/2015/drivetrain/driveshaft_vibration.shtml

http://www.mustangevolution.com/forum/f394/t362998/

http://forums.corral.net/forums/s55...e.html#/forumsite/20549/topics/2142954?page=2

http://www.allfordmustangs.com/foru...-a.html#/forumsite/20799/topics/884170?page=1

http://www.edmunds.com/ford/mustang/2015/consumer-reviews/review-686827459299844096/

Driveline vibration complaints intermingled with other QC complaints:
http://www.consumeraffairs.com/automotive/ford_mustang.htm

Driveline vibration complaints intermingled:
http://www.arfc.org/complaints/2015/ford/mustang/

http://m.carcomplaints.com/Ford/Mustang/2015/drivetrain/driveshaft_vibration.shtml

Quote directly from Consumer Reports 10/20/2015:

Ford remains in the lower half of the rankings as well, but showed significant gains with most of its cars scoring average or better. The redesigned F-150 and Expedition SUV were bright spots, scoring above average in its first year. But the first-year Mustang had issues with its body hardware, drive shaft, and stability/traction control systems. Nine of the 13 Fords Consumer Reports scored had average or better reliability.

Actual CR news release with above quote:
http://pressroom.consumerreports.or...-transmission-technology-problems-emerge.html



Anyone have the internal email for: Shawn Carney, the Mustang’s powertrain noise, vibration and harshness engineer. Please forward it to me via IM.


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Hey Ford Service & Engineering, are you working on a TSB yet? I mean, even Consumer Reports picked up on the issue in 2015!

 

[GT Pony]

^^^ And Ford Engineering or the dealer hotline still hasn't heard of any vibration issues. :lol:

 

[icarumba]

I tried calling Shawn, but his phone was set to vibrate and he didn't notice...

 

[347CobraII]

Wide spread issue why because of the links? Like Internet has tapped very owner about this? How many owners go around to very forum posting something ummm a lot.

 

[zxd9]

To verify if it's exhaust drone, on an empty smooth road, take it up to 70~75 MPH then put the tranny in neutral and let it coast down to 45~50 MPH while monitoring sound & vibration.

Yep, drone is drive line related. At 60mph where it is most apparent I drop to neutral and silence, put in 6th and hummmmm. Did this at least 5 times and it is definitely still there. I think the speed range that causes it has been reduced unfortunately 60mph is where I drive in a 55mph zone so....gotta get it fixed.

I got a bunch of travel scheduled for the next month so I probably won't get it back in until late March.

Just need a little more improvement and it'll be great.

Come on Ford. You can do it.

 

[69mach1-395]

This has nothing to do with getting a "recall". The issue does not warrant a recall and is far from being "safety related".

The point being missed (and made) in this entire thread is this:

The S550 is now 2 model years in, with MY17 coming real soon. There has not been any TSB documented or created within Ford regarding the driveline issue that is (and has been) HEAVILY documented in this very thread by owners of affected 2015 and 2016 Mustangs.

This is NOT even counting owners who have taken their vehicles to Ford Service Centers and have not posted in this thread or are aware of its existence.

Ford Service has fallen silent. Maybe there's a huddle going on within Ford with the Engineering Team...

I think you missed my point...if it take deaths to get a recall, what makes you think some whiners on a forum will get a TSB?

 

[69mach1-395]

I tried calling Shawn, but his phone was set to vibrate and he didn't notice...

Awesome!:headbonk:

 

[MikeD1]

Today was visit #2 (to replace the bad LR tire). Unfortunately, that did little to resolve the issue & the vibrations were still very present. They did a great job mounting the tire, no scratches or scrapes on the wheels or my spline drive lugnuts.

I will have to say the Tech & the Dealer have been very diligent about chasing this down. They knew the vibration was still an issue after replacing the tire & went on to the next stage of diagnosis (before giving me the car back) & determined the drive shaft was not balanced. The Tech pull me aside and went over everything he had done to the car & told me they were ordering a new drive shaft & it should be in next week.

While it's unsettling that the car has this issue, I have to say the Dealer has stepped up to address it in a very professional manner (unlike others in this thread have experienced). They have acknowledged it's an issue & are taking what seem to be reasonable & logical steps to resolve it.

Ford Service has also been in touch after each visit and are (I presume) keeping track of what steps the Dealer is taking & if the issue has been resolved.

Fingers crossed the new DS will be the "cure" for my car !

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