Snakebyte
Well-Known Member
- Joined
- Jun 26, 2020
- Threads
- 6
- Messages
- 1,079
- Reaction score
- 1,251
- Location
- West Central Florida
- First Name
- Nathan
- Vehicle(s)
- 2019 Mustang GT Convertible
I was totally amazed with AAA service one early Sunday morning 700-800 miles from home in a very rural section in VA during pandemic shutdowns.Nope… AAA can’t find your flat ass when you breakdown in “Holy Shit, what is this place,” Texas!! LOL.
If I had a spare and a jack, which my car did not, AAA would have changed the shredded tire with the spare, aired the spare up, and we'd be on my way. In spite of Ford's cost cutting (in the name of saving weight) AAA saved the day and the trip.
The AAA folks on the phone were very helpful, talking us through through locations and replacement options, ultimately locating a Walmart that had a Covid emergency plan that permitted them to replace the tire.
AAA towed the car (and even permitted us to ride in the truck, waiving covid protocol to help) to the tire center about 25 miles away.
And oh by the way, the Ford roadside service plan was unreasonable and useless in our dilemma. Their plan would have required towing to the nearest dealership. It would have required that we purchase their high-priced tire. And, of course being on Sunday, when all dealership service centers were closed, we'd have to find our own way to a hotel to stay overnight until Monday, paying out of pocket for that. Of course, we would have been further be delayed in the morning until Ford service could get to our car.
That was the first AAA claim I had in 10 years of membership, and in my mind that one incident was worth it, not from a $ standpoint, but considering the mess I'd have been in if I had used Ford's roadside service.
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