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Help on New Engine or Buyback!

honeybadger

Just don't care
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Location
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Kevin
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'17 GT350
OP
OP

CPlatthy

New Member
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OP, how did you end up making out with the car? Did the dealership tell you what caused the motor to die?
We ended up deciding to allow Ford to completely replace the motor with a new one and give us the extended 100K warranty. They told us we could continue the process through arbitration if we were not happy, but we would not have been able to secure another color combo as ours and we did really want to keep our combo.
they also documented everything for us for the future and it is not actually reported as
OP, how did you end up making out with the car? Did the dealership tell you what caused the motor to die?
We decided to let Ford completely replace the engine with a new one. They also gave us an extended 100K warranty. They told us we could continue through arbitration if we were not happy, but we would not have been able to secure our color combo and we wanted to stay with that for now, so just stuck with a new engine and extended warranty and our car. They were very kind and easy to work with...
 

Frank.Herbst

Well-Known Member
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Denver, CO
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Frank
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2019 GT350
We ended up deciding to allow Ford to completely replace the motor with a new one and give us the extended 100K warranty. They told us we could continue the process through arbitration if we were not happy, but we would not have been able to secure another color combo as ours and we did really want to keep our combo.
they also documented everything for us for the future and it is not actually reported as

We decided to let Ford completely replace the engine with a new one. They also gave us an extended 100K warranty. They told us we could continue through arbitration if we were not happy, but we would not have been able to secure our color combo and we wanted to stay with that for now, so just stuck with a new engine and extended warranty and our car. They were very kind and easy to work with...
Best of luck and enjoy your Shelby.
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