All credit cards do that when you dispute a chargeThis is why I always use American Express when I place online orders over $100. If there's any problem I call AMEX and they charge back the vendor.
Same here. No shipping issues and great support. I like the "how-to" videosCJ has been better to deal with than AM in my experience. But hopefully you can get satisfaction in a timely fashion.
This hasn't been my experience with the other major credit card companies like Citi, CaptialOne or Discover. They usually will try to sell a buyer protection plan that incurs a monthly fee or will simply eat it and refund the amount in question which doesn't charge back to the vendor. Maybe it's because I've been a card holder with AMEX for 25+ years but they don't just simply eat the cost when I have a complaint, they make sure the vendor eats it (which is also probably why so many companies don't accept AMEX...accountability). I've actually had AMEX customer service ask me for the phone number of the company I've complained about and conference us all in to hash out the concern. Once the vendor customer service speaks with AMEX and realizes they're going to get a charge back they usually shape up and provide the level of customer service they should have provided in the first place.All credit cards do that when you dispute a charge
plenty of M6G people in your neighborhood to take it off your hands.all this talk about cjpp now makes sense. they sent me two steeda gtrak braces and i tried to contact them to send the extra one back but never got through to anyone. its been sitting in my garage for months now but i dont want to toss it.
if anyone wants it just pm me. its the two point gtrak brace i have the other one installed and it definitely tightens up the front end.plenty of M6G people in your neighborhood to take it off your hands.
Typical POS Customer Service. These shops don't realize how powerful forums such as ours is in taking away their business. Good LuckUpdate
Received email today that they have concluded that they can replace the parts. I asked for a refund and was told they could only ship out the parts. I already purchased what I was missing....