No need to unless you’ve had it replaced. Point being, all come with matching numbers to clear your misunderstanding.
You're all doing it wrong. With planned obsolescence and poor manufacturing (let's see how many corners we can cut), you got to go in with your mind set that any car you buy will blow up! Sadly, there's some truth to it. Smiles per gallon? More like, Smiles per car payment.
This is a little confusing.
Same. I've built a solid relationship with the service manager over the past couple years and he takes care of any concerns I have. He knows who he can trust to work on my GT350.
If they won't let me step into their work area they don't get to service the vehicle. You are the paying customer. If they throw the whole liability card it's because they don't want you to catch inappropriate behavior at the garage. Here's a perfect example, I was walking up to the car and the tech opens the door and gets out of the car. While getting out of the car, his heavy duty boots scratches the side of the door. I saw it happen and so did the service advisor. Everyone's human but I should not be responsible for the damages for someone else's mistake. Did it get fixed; sure but what had I not been there? Could had been my own dime. Same thing with rechecking someone else's work. It's all about accountability. Side discussion, I don't know about you but the only reason I take my car to get serviced at the service dept. is to keep the warranty in check. Otherwise, I'd do my own oil service.
I'd do it myself but I already know the discussion is always easier when they've done all the work when attempting to get a warranty claim. It's a paper trail. They should treat it like a ferrari. That's an alcatera steering wheel. Don't touch it with your oily gloves. Throw those out and get a new pair. My shift knob shouldn't return to me with grease all over it. Yes, this has happened. Good thing Ford oil change interval are 5K. (for me at least).
Like I said, I deal with franchise dealerships almost daily. I’m working for them, not the other way around.
I respect what you've stated. However, I have better odds getting injured on a motorcycle than at the garage. As with anything, I'd be willing to sign 100 pages stating they're not liable and such. I get where you're coming from but unfortunately, if I'm paying you to do something. It better be done right and a little reassurance on my part goes a long way cause at the end of the day, I could also injure myself doing it myself; equipment/jacks can fail too. Fred, thanks for the post but I just can't humor this discussion any further. Don't want to derail this thread.
I read that initially wrong, I think you're right. he requested an oil change at the day of purchase and 1600 miles later the engine let go. could be many reasons.
A lot means?
