Worth asking for an exchange?

[Mach 307]

Received my Ford Performance strut bar from Steeda and box came damaged and shows slight paint damage to the piece. Is this worth trying to get an exchange? I know it’s not their fault but a shipping issue rather.

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[WItoTX]

I wouldn't, but I'm also harder on stuff and tend to scratch it myself pretty effectively. I can't really see a scratch, but I'd probably just get some touch up paint and move on.

Also, I live in Texas and don't deal with salt.

If you want a new one, no reason not to ask them. Worst case, they say no.

 

[kz]

No. It's a sway bar. It'll get scratched way more from the nut you'll use to bolt it to the link.

 

[308 Cal. Bullitt]

Considering where that part installs, your .

Run it.

Nobody will ever know but you...




...well, & the entire forum, now...
:sarc:

 

[WItoTX]

I'm like 60% confident it's a strut tower brace. Which I think is why the question was asked. But regardless, that mark looks so minor, you will probably add a scratch or two on install anyways.

 

[StealthFighter]

makes no sense to send it back, after install , if it is noticeable to you and bugs you, get a paint pen and touch it up. all will be right with the world once again !

 

[MAGS1]

As long as it’s not bent you should be fine. If it bothers you, get a shadow black paint pen and fix it up.

 

[WD Pro]

I'm like 60% confident it's a strut tower brace. Which I think is why the question was asked. But regardless, that mark looks so minor, you will probably add a scratch or two on install anyways.

Yeah I’m with you on the 60%, with the other 40% being it’s the cowl brace that sits directly under it (if it’s the kit that comes with it).

My cowl brace was scuffed from the factory, so the chances are a replacement may also be scuffed, just in a different place - it’s a large heavy item to pack and post whilst guaranteeing zero damage.

It could be refinished to a higher standard than OE, and customised / colour coded at the same time if desired

WD

 

[jlchoutex]

Get some touch up paint and move on. It's going on a Mustang, not a Ferrari.

 

[monte87]

Received my Ford Performance strut bar from Steeda and box came damaged and shows slight paint damage to the piece. Is this worth trying to get an exchange? I know it’s not their fault but a shipping issue rather.

Nope, not worth the song and dance via shipping and time... Touch up paint, and call it a day!
Anthony

 

[Weyland-Yutani]

I'd ask to speak to the manager........

Kidding. That doesn't seem like something I'd stress about, but I'm not really a fender polisher either. Also: my FP exhaust was poking through the box in a few places by the time I got it. Maybe Ford Performance's boxes/packing are just crap.

 

[ORRadtech]

If you wish to pursue this you're likely going to have to file with the shipper. You will need good documentation and should waste no time contacting them. Even then I think you'll have an uphill fight to get any kind of compensation.
The best idea I've seen so far is to install it and touch up any marks.

 

[Mach 307]

Thank you guys for your input I will be touching it up! I get a little OCD about this stuff sometimes lol… you guys said Shadow Black for the paint color?

 

[Mach 307]

Get some touch up paint and move on. It's going on a Mustang, not a Ferrari.

You’re right, sometimes it feels like one to me though, I purchased this car all myself and I’m 23, really my biggest purchase of my life so far. I love it so much!

 

[WD Pro]

Thank you guys for your input I will be touching it up! I get a little OCD about this stuff sometimes lol… you guys said Shadow Black for the paint color?

No, it’s more of a semi satin standard generic black (shadow is metallic)

WD

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