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Wheel rant and fitment question

gt350_SSSNAKE

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Hey fellow Mustang enthusiasts,

I recently ventured into customizing my GT350 with a set of 3-piece wheels from ESR, and I wanted to share my experience with you all, hoping to get some feedback or see if anyone has had a similar experience. The journey started with excitement as I ordered the ESR LP13 model with a polished Henny Copper finish, expecting a seamless fit and impeccable style. The initial interactions were promising; the ESR team seemed responsive, and I was looking forward to the upgrade.

However, the process soon turned sour. The first hiccup came when the wheels arrived after 2 moths—they didn't fit. The rear wheels were hitting the brakes, which was a shock since one would expect that custom wheels would be made to fit without issues, especially given the detailed specifications I sent. This mistake not only caused inconvenience but also led to additional costs. I had to take multiple trips to the tire shop, dismount the tires from the wheels, and ship them back for adjustments, all of which were not only time-consuming but also out of my pocket.

The response from ESR was to remake just the rear wheels initially, but they said the front and rear lips would be mis matched with the front lip being wider than the rear. I told them I did not want that as that didn’t seem correct so they offered to redo the faces on all 4 and still use pieces from the original set as opposed to just remaking the wheels properly, but even then, the new set had issues. The face of the new wheels I assumed was supposed to be flush with the lip, but it wasn’t. The face sat above the lip, which gave it a weird look—something I’ve never seen on any high-quality 3 piece wheels from similar manufacturers. This was not the case on the original first set and this was not what I had envisioned, and it certainly didn’t match the sleek, flush look that I was going for.

Throughout this ordeal, ESR did attempt to address the issues. They acknowledged the original mistake with the brake clearance and even offered some compensation ($250) for the inconvenience. However, the repeated problems and the final aesthetic of the wheels left me feeling disappointed. The quality of the process did not match the premium price point.

Now, looking at my GT350 with these new wheels, I can't help but feel a mix of satisfaction and disappointment. While the design of the wheels themselves are cool, the final look was not what I expected. I’d really appreciate hearing from anyone else who might have aftermarket wheel experience. Do you guys think these wheels are incorrectly made, should the face protrude like that? Any feedback or shared experiences would be incredibly helpful and thanks for letting me vent!

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CrazyHippie

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Hi! It sounds like the manufacturer was relatively fair with you, actually. Re-making the wheels and offering a discount seems like they're at least trying. I agree that the way that the wheel face sits is a bit strange. The question that comes to mind is whether their sales pictures are substantially different than the actual wheels in this regard? Are you able to return them for a full refund at this point? If you can't, please post pics of them on the car for us. I'll bet that they look good - the colors and design are very nice!
 

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https://esrwheels.com/products/new-lp13?_pos=1&_sid=a033086dd&_ss=r&variant=31621955649654

Specific to this wheel, I'd be intimidated enough not to order a set.

I can appreciate these are custom wheels, made-to-order. As the ad shows, it relies on me to determine lug pattern and spacing, backspace and offset, other wheel and car-specific clearances. A few millimeters in either direction could bring about a fantastic set of wheels, or failure.

Multiple e-mails and phone calls could only add to that confusion when placing an order.

I'd also shy away from a product that does not list weight or materials used.
 
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22MAVXLT

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I have seen plenty of ESR wheels on Mustangs and various other vehicles and have always liked them and thought they were a quality wheel. I almost went with them myself but they didn't have the look I was going for. That being said, I wouldn't be happy with these. Something just looks off, can't put my finger on it, but If you could send them back and get a full refund I would do that if it were me.
 

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gt350_SSSNAKE

gt350_SSSNAKE

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Yeah thats what I think I am leaning towards. The way the center pops out is just not the look I was going for it almost counters the purpose of a step up lip if the center is so far out.
 

MAGS1

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I guess the bigger question is, will they even take them back and give you a refund given it’s a custom made wheel? Wouldn’t be surprised if some custom wheel manufacturers have some kind of disclaimer like that on their site or in an email.
 

shogun32

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those don't look awful even with the insert riding proud. Sounds like they never actually did the engineering work to do a wheel on GT350 and thought GT specs were the same.

What is the clearance between caliper face and backside of spokes?
 
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gt350_SSSNAKE

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those don't look awful even with the insert riding proud. Sounds like they never actually did the engineering work to do a wheel on GT350 and thought GT specs were the same.

What is the clearance between caliper face and backside of spokes?
Right do they make the car look ugly no, its still a good looking wheel.

Its just after paying as much as they were and explaining what I wanted I feel I should get the exact wheel I wanted not a compromise you know. If they were off the rack cool ill take um but if im paying for custom I feel like they should meet my expectations.

Like this was the original wheel that didnt clear the back brakes. Its got the flush look which is why I thought nothing of it at first. It changed on the second wheel.

Ill have to check that as I am not sure.
 

WItoTX

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Yeah they definitely look odd. Like hubcaps. The wheel faces shouldn't have changed, so the question becomes, how did they adjust the barrel of the wheel. Because it sure looks like they basically added a spacer on the backside of the faces to push the entire tire into the car. To me, it seems like the offset is wrong, but instead of correcting that, they just adjusted the backspacing (I could have terms wrong here, but you get the idea).

What size tires are you running? And what part of the wheel was hitting the brake?
 

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Right do they make the car look ugly no, its still a good looking wheel.

Its just after paying as much as they were and explaining what I wanted I feel I should get the exact wheel I wanted not a compromise you know. If they were off the rack cool ill take um but if im paying for custom I feel like they should meet my expectations.

Like this was the original wheel that didnt clear the back brakes. Its got the flush look which is why I thought nothing of it at first. It changed on the second wheel.

Ill have to check that as I am not sure.
It looks to me like the spokes were moved outward during the re-fab. The original wheel looks much better with the spokes inset properly on the rim. This difference would be a good discussion point with the manufacturer. Perhaps they would be willing to re-fab again if a refund is not possible. I definitely see the reason for your disappointment!
 

shogun32

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the outer barrel has very little dimentional leeway, you have to preserve enough lip for the tire bead. Then they have it make a shelf to act as the 'surround' for the ornamental insert. Then another dogleg for the insert to bolt to the barrel.

I'm guessing they removed (most of) the 2nd ledge, and the insert is now just riding on top.

Without detailed pics/specs of the backside, I'm guessing, but if it was me, and re-contouring the insert is not an option, I would machine the backside of the insert, bolt on a spacer to push the assembly outward from the axle flange mounting face to clear the caliper etc, and then say "so solly, you need to buy 1/2" extended studs to use this."

Or I would just have started with a 10-15mm wheel spacer like all the yahoos looking for "stance" do today, and add the obligatory extended wheel studs.

Either method, you get your recessed/flush insert looks back, and rotational clearance.
 
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gt350_SSSNAKE

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Yeah they definitely look odd. Like hubcaps. The wheel faces shouldn't have changed, so the question becomes, how did they adjust the barrel of the wheel. Because it sure looks like they basically added a spacer on the backside of the faces to push the entire tire into the car. To me, it seems like the offset is wrong, but instead of correcting that, they just adjusted the backspacing (I could have terms wrong here, but you get the idea).

What size tires are you running? And what part of the wheel was hitting the brake?
Im running 295 fronts 305 rears.

It was the face of the wheel that was hitting the brake. So they couldn't even be bolted on.
 
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gt350_SSSNAKE

gt350_SSSNAKE

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the outer barrel has very little dimentional leeway, you have to preserve enough lip for the tire bead. Then they have it make a shelf to act as the 'surround' for the ornamental insert. Then another dogleg for the insert to bolt to the barrel.

I'm guessing they removed (most of) the 2nd ledge, and the insert is now just riding on top.

Without detailed pics/specs of the backside, I'm guessing, but if it was me, and re-contouring the insert is not an option, I would machine the backside of the insert, bolt on a spacer to push the assembly outward from the axle flange mounting face to clear the caliper etc, and then say "so solly, you need to buy 1/2" extended studs to use this."

Or I would just have started with a 10-15mm wheel spacer like all the yahoos looking for "stance" do today, and add the obligatory extended wheel studs.

Either method, you get your recessed/flush insert looks back, and rotational clearance.
Yeah honestly I would have been fine if they said just add a spacer originally. Because the look was fine just the fit was off. But now the fit is good but the look is off, and you cant see the fit. But like the person above said it looks like a hubcap instead of a complete wheel, thats a great way to put it.
 
 








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