gt350_SSSNAKE
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- Thread starter
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Hey fellow Mustang enthusiasts,
I recently ventured into customizing my GT350 with a set of 3-piece wheels from ESR, and I wanted to share my experience with you all, hoping to get some feedback or see if anyone has had a similar experience. The journey started with excitement as I ordered the ESR LP13 model with a polished Henny Copper finish, expecting a seamless fit and impeccable style. The initial interactions were promising; the ESR team seemed responsive, and I was looking forward to the upgrade.
However, the process soon turned sour. The first hiccup came when the wheels arrived after 2 moths—they didn't fit. The rear wheels were hitting the brakes, which was a shock since one would expect that custom wheels would be made to fit without issues, especially given the detailed specifications I sent. This mistake not only caused inconvenience but also led to additional costs. I had to take multiple trips to the tire shop, dismount the tires from the wheels, and ship them back for adjustments, all of which were not only time-consuming but also out of my pocket.
The response from ESR was to remake just the rear wheels initially, but they said the front and rear lips would be mis matched with the front lip being wider than the rear. I told them I did not want that as that didn’t seem correct so they offered to redo the faces on all 4 and still use pieces from the original set as opposed to just remaking the wheels properly, but even then, the new set had issues. The face of the new wheels I assumed was supposed to be flush with the lip, but it wasn’t. The face sat above the lip, which gave it a weird look—something I’ve never seen on any high-quality 3 piece wheels from similar manufacturers. This was not the case on the original first set and this was not what I had envisioned, and it certainly didn’t match the sleek, flush look that I was going for.
Throughout this ordeal, ESR did attempt to address the issues. They acknowledged the original mistake with the brake clearance and even offered some compensation ($250) for the inconvenience. However, the repeated problems and the final aesthetic of the wheels left me feeling disappointed. The quality of the process did not match the premium price point.
Now, looking at my GT350 with these new wheels, I can't help but feel a mix of satisfaction and disappointment. While the design of the wheels themselves are cool, the final look was not what I expected. I’d really appreciate hearing from anyone else who might have aftermarket wheel experience. Do you guys think these wheels are incorrectly made, should the face protrude like that? Any feedback or shared experiences would be incredibly helpful and thanks for letting me vent!
I recently ventured into customizing my GT350 with a set of 3-piece wheels from ESR, and I wanted to share my experience with you all, hoping to get some feedback or see if anyone has had a similar experience. The journey started with excitement as I ordered the ESR LP13 model with a polished Henny Copper finish, expecting a seamless fit and impeccable style. The initial interactions were promising; the ESR team seemed responsive, and I was looking forward to the upgrade.
However, the process soon turned sour. The first hiccup came when the wheels arrived after 2 moths—they didn't fit. The rear wheels were hitting the brakes, which was a shock since one would expect that custom wheels would be made to fit without issues, especially given the detailed specifications I sent. This mistake not only caused inconvenience but also led to additional costs. I had to take multiple trips to the tire shop, dismount the tires from the wheels, and ship them back for adjustments, all of which were not only time-consuming but also out of my pocket.
The response from ESR was to remake just the rear wheels initially, but they said the front and rear lips would be mis matched with the front lip being wider than the rear. I told them I did not want that as that didn’t seem correct so they offered to redo the faces on all 4 and still use pieces from the original set as opposed to just remaking the wheels properly, but even then, the new set had issues. The face of the new wheels I assumed was supposed to be flush with the lip, but it wasn’t. The face sat above the lip, which gave it a weird look—something I’ve never seen on any high-quality 3 piece wheels from similar manufacturers. This was not the case on the original first set and this was not what I had envisioned, and it certainly didn’t match the sleek, flush look that I was going for.
Throughout this ordeal, ESR did attempt to address the issues. They acknowledged the original mistake with the brake clearance and even offered some compensation ($250) for the inconvenience. However, the repeated problems and the final aesthetic of the wheels left me feeling disappointed. The quality of the process did not match the premium price point.
Now, looking at my GT350 with these new wheels, I can't help but feel a mix of satisfaction and disappointment. While the design of the wheels themselves are cool, the final look was not what I expected. I’d really appreciate hearing from anyone else who might have aftermarket wheel experience. Do you guys think these wheels are incorrectly made, should the face protrude like that? Any feedback or shared experiences would be incredibly helpful and thanks for letting me vent!
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