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Frustrated Buyer!

gunman

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I really enjoyed reading this thread. It made me realize I am not the only one who is frustrated with the lack of info. My intention is to order a 2015 GT Premium and I am very happy that they turned on the online build site. The issue I have is that the build site is incomplete. It doesn't have the ability to add the 3.55 rear end as an option, it doesn't describe or show what premium trim does to the interior, it doesn't show what the 50th anniversary interior looks like (on the car that has the anniversary appearance package), and of course none of us know what the hp numbers are.

Because I have not seen any of that information it would lead me to believe the car is not yet ready to go. It also leads me to believe that the first set of Mustangs may have issues and bugs that need to be worked out.

Therefore....I have decided to wait to order until the above information is available and, more importantly, I get a chance to actually take a GT for a drive to see if it is indeed an improvement over the 2014 or not. I know the appearance is a significant improvement and I am 99% confident the drive/handling will be as well. I am also living in Wisconsin so there is no point in ordering now so I can just burn 6 months of warranty in storage.

In the end I agree with those who said they should not have released the vehicle until the regular April anniversary date or better yet, August 1st. Take a page out of Apple Computer's playbook. They build the hype, do an amazing release, and then have the product in the pipeline for people to grab immediately. The longer this goes, the more the excitement fades, and the more sales they may lose.
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Todd15Fastback

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Who ever has ordered one early will be dam glad they did when the cars start arriving this fall. With out a doubt.
I like reading that! I ordered on day 1 and am beyond excited to get my new '15GT Fastback:thumbsup:
 

Tony Alonso

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Because I have not seen any of that information it would lead me to believe the car is not yet ready to go. It also leads me to believe that the first set of Mustangs may have issues and bugs that need to be worked out.
I think that it is a stretch to come to this conclusion. Someone else mentioned here that one of our Ford customer service people said as the 2014 configurator goes offline, the rest of the items would come on the website as the 2015 becomes THE model year. Based on the current timelines

The order guide right now is the most definitive information source for ordering. And despite the fact there are some items that people had questions about it, the guide will directly lead to an order being entered by the dealership.

As this is an all-new platform, there certainly is the potential for bugs and issues. I would not correlate it to the way the website is set up at any level.
 

OppoLock

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I really enjoyed reading this thread. It made me realize I am not the only one who is frustrated with the lack of info.
Hey man, we all have blue balls here. Some are just way more vocal about it. :p

The issue I have is that the build site is incomplete. It doesn't have the ability to add the 3.55 rear end as an option, it doesn't describe or show what premium trim does to the interior, it doesn't show what the 50th anniversary interior looks like (on the car that has the anniversary appearance package), and of course none of us know what the hp numbers are.
Consider it an early treat or teaser of sorts. It's still technically a "future model", and we're lucky to get something like a beta configurator to mess with. Everything has been kept relatively mum on a public scale so I would expect a big announcement from Ford and a final build tool when the time is right.

Because I have not seen any of that information it would lead me to believe the car is not yet ready to go. It also leads me to believe that the first set of Mustangs may have issues and bugs that need to be worked out.
I don't see how one could draw correlation between the build stage of an online configurator and the product itself. They're two separate entities.

Therefore....I have decided to wait to order until the above information is available and, more importantly, I get a chance to actually take a GT for a drive to see if it is indeed an improvement over the 2014 or not.
Definitely the most logical thing to do.

The longer this goes, the more the excitement fades, and the more sales they may lose.
Looking at it from the flip side, if the S550's announcement arrives to massive appraisal and hype, then there's a much higher chance of 2014s being left to rot on dealer lots (or being rid of through massive incentives). One would assume that they would try to make the most efficient use of the remaining inventory.

Besides, hype is easy to build. Let's face it, we can mope and get antsy about the lack of information (that we suck up like a sponge :D), but as soon as we get another nugget of information, everyone forgets about it. I've seen it happen on model-centric forums before.
 

Colleton

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Who ever has ordered one early will be dam glad they did when the cars start arriving this fall. With out a doubt.
I agree with this. I think even the most jaded euro car fan is going to love the new Mustang when they drive it for the 1st time. I love the current Mustang, and the '15 will be a huge improvement. Right now people are making mountains out of molehills and are driving themselves crazy over nothing.
 

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Tim Hilliard

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First of all, they are on schedule. They stated in the job scheduling that production for Job#1 will start August 11th.

Second of all, working in a machine shop, I understand what they are going through in terms of retooling and getting ready to prepare a next job. You are just like the little kid saying "Gimme gimme gimme gimme" When you don't realize how hard these people are working to get the Mustangs to us PROPERLY. Sure they could have it done early, and then end up like GM recalling them all back within a year.

Third, how are they not being honest? They are being honest by stating they do not have exact details. If they had put out dates that were "exact" and they ended up missing those dates, everyone would be doing the same thing you are right now, raging at them for something they could not control. You realize the longer they take, the longer it takes for our money to get into their company's pockets? This isn't some fun game for them, its business and they are assuring that it is done properly to satisfy us.

Be happy they allowed you to put in an order, if you want to order a car and get it now, go get a 2014. I'm only 19 years old, I put my order in, and I am more than happy that they gave us this much information this early. I am being patient and not complaining because I realize that the day I go up to my dealership with my car sitting there for me, it will all be worth it. Be patient, seriously.

And technically, we are not buyers yet. We did not purchase the car yet, all we are doing is giving dealerships money saying that we will buy a car to our specifications ordered as their stock. They are giving us the order numbers to allow us to view the manufacturing process. They are not in our names until we sign the multiple pages of paperwork and give them our money.
:clap2:
Buy this man a beer....in a couple years. Well said everyone needs to STFU August is a little over a month a way, stop whining.
 

Tim Hilliard

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I really enjoyed reading this thread. It made me realize I am not the only one who is frustrated with the lack of info. My intention is to order a 2015 GT Premium and I am very happy that they turned on the online build site. The issue I have is that the build site is incomplete. It doesn't have the ability to add the 3.55 rear end as an option, it doesn't describe or show what premium trim does to the interior, it doesn't show what the 50th anniversary interior looks like (on the car that has the anniversary appearance package), and of course none of us know what the hp numbers are.
2014 BAP does not show gear choices, it is not exclusive to 2015. Always refer to the dealer order guide so you have the order codes.
 

spanner

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first world problems for those of us that want serial number one
Kinda reminds me of the 6.0 Powerstroke back in '03/04. Anybody pre order one of those?:headbonk:

Apples and Oranges here, but Ive been a bit shy to buy 1st model yr after this epic fail.

http://www.internationalpowerstroke.com/6.0L-powerstroke-history.html


http://www.ford-trucks.com/articles/history-of-the-6-0l-power-stroke-diesel-engine/


History of the 6.0L Power Stroke Diesel Engine


The 6.0L Power Stroke Diesel engine is notorious among the work truck force. International put its name out there based on this engine when it partnered with Ford and blazed a new trail. Emissions regulations kept International on its toes, as the 6.0L came out of the demise of the 7.3L Powerstroke.

7.3L Fails

The 7.3L Power Stroke Diesel met its demise when new emissions guidelines demanded cleaner, more efficient burning with diesel engines. Performance restrictions also had an impact on the changes made and the introduction of the 6.0L edition. The 6.0L also offered better fuel mileage and performance. Though both engines were available in 2003, the 7.3L was officially phased out during that year, making only the 6.0L available from 2004 on.

6.0L Production Rush

Because a wide variety of changes were being made to get this engine in trucks for the next year, Ford was pressuring International to get the job done as quickly as possible. The first engines off the line had problems with the software, resulting in problems with the injection system. Because of this, the emergency vehicles with the new 6.0L were unreliable. This caused a huge problem and lawsuits were filed against the Ford Motor Company. One of the problems found were the technicians weren’t trained properly to work on the new engines, and therefore couldn’t solve the problems adequately.

What Went Wrong

Most of the problems drivers and owners experienced was contained within the emissions system. This was specifically the recirculation of the exhaust system and the inefficiency of the EGR to recirculate properly. This caused clogging, resulting in the system running too hot. Over time this led to much larger problems, like the failure of a head gasket.

Poor Planning

The problem came from poor planning. The 6.0L Power Stroke was based off the incredibly popular International VT365, which was designed for light to medium duty vehicles. Passenger vans and delivery trucks generally fall into this category. When the design for the 6.0L came together, it wasn’t taken into account that the light duty and the heavy duty diesel engines were held to different emissions standards and therefore needed different setups for the EGR to work effectively.

The Fallout

International is a well-known and well-liked name, so it was able to redeem itself, for the most part. However, the Ford Motor Company and Navistar (another division of International) took the brunt of it with lawsuits and lemon law filings. Lawsuits also took place between the two companies over which would pay for the claims. Eventually the two went their separate ways. Though lemon laws allow dealerships to repair the engine a certain amount of times before the manufacturer takes the vehicle back, the untrained automotive techs weren’t up to the job in most situations. As a result of all the drama and lessons learned, Ford no longer manufactures its Power Stroke Diesel engines in-house.

While the road for the 6.0L Power Stroke Diesel engine may have been rocky, it was largely glorified and loved by owners. Properly maintained, the engine is a workhorse like no other and upgrades can be made to eliminate the problems altogether.
 

Tim Hilliard

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Sorry, but the constant complaining about a car that has not even be built yet is getting old. It has IRS...but it weighs to much. 5.0L is basically the Boss motor....why wont they tell us how much power its going to have?
 

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valentinoamoro

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ENOUGH is ENOUGH. We, the hardcore Mustang loyalists should picket the Ford head quarters right now. Our lives are incomplete and meaningless until Ford satiates our endless hunger for pony meat.
protest1.jpg
 

souprmage

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I own an 2005 F350 6.0, you don't need to tell me about it's issues. I've blown the transmission and the EGR has gone bad. I've yet to blow the head gasket due to the head bolts stretching, but I still have the stock ECU. Anyone who chipped their truck very likely blew the head gasket since the head bolts were not designed for any extra power being forced through it.

But, you know what. I love my truck. It drives like a dream.

TBH, there are very few model years of heavy duty truck that don't have some serious known issues. Sure, the 6.0 had more than it's share, but at least they're understood at this point and for me it's cheaper to fix them than it is to buy another truck that'll have it's own set of issues to fix. If I put $10k into my truck, it'll last as long as I need it.

Of course, the Mustang isn't making such a radical shift, so while there may be an issue or two, I'm not expecting them to be even close to the 6.0l Int'l issues.
 

Seabee1973

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:clap2:
Buy this man a beer....in a couple years. Well said everyone needs to STFU August is a little over a month a way, stop whining.
amen!

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Seabee1973

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First of all, they are on schedule. They stated in the job scheduling that production for Job#1 will start August 11th.

Second of all, working in a machine shop, I understand what they are going through in terms of retooling and getting ready to prepare a next job. You are just like the little kid saying "Gimme gimme gimme gimme" When you don't realize how hard these people are working to get the Mustangs to us PROPERLY. Sure they could have it done early, and then end up like GM recalling them all back within a year.

Third, how are they not being honest? They are being honest by stating they do not have exact details. If they had put out dates that were "exact" and they ended up missing those dates, everyone would be doing the same thing you are right now, raging at them for something they could not control. You realize the longer they take, the longer it takes for our money to get into their company's pockets? This isn't some fun game for them, its business and they are assuring that it is done properly to satisfy us.

Be happy they allowed you to put in an order, if you want to order a car and get it now, go get a 2014. I'm only 19 years old, I put my order in, and I am more than happy that they gave us this much information this early. I am being patient and not complaining because I realize that the day I go up to my dealership with my car sitting there for me, it will all be worth it. Be patient, seriously.

And technically, we are not buyers yet. We did not purchase the car yet, all we are doing is giving dealerships money saying that we will buy a car to our specifications ordered as their stock. They are giving us the order numbers to allow us to view the manufacturing process. They are not in our names until we sign the multiple pages of paperwork and give them our money.
are you sure you are 19? lol, you must be working around a bunch of grown ups like I did growing up... Brilliantly stated, sir! Brilliant!

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GStang

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Well having started this storm of malcontent...I have completely vented my frustrations...
Thanks to all who have enlightened me and shared their wisdom, whinny slams and patience advice.
I woke this morning with a new attitude. My money is in, I await my VIN number and like the awaiting Dad...the baby will be here when the baby is ready!

Thanks to all...G

Geesh, If only new what ceramic was and my wish for Gun Metal wheels came true.
Yeah, I know..."first world problem" LOL!
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