Ford Performance Package for 2020 GT Fail

[gone_n_60]

I recently bought the Ford Performance Tune package for my 2020 GT vert to amp it up and because of good reviews on the A10 shifting. I had my good friend who is a Mustang owner and runs his own Auto shop business is FuelTech trained to do the install. We worked on it together for fun but nothing worked out. First he ordered the right kit but his supplier sent the wrong kit. He contacted Ford Performance since the parts are identical and they sent him the right tune tool and a new Code page. Got the tune downloaded and the GT runs like crap. We sent logs to Ford Performance but seems there's like one guy who knows the tune and we have to wait on him. Their working hours are like bankers, gone by 4:00PM mostly. We had to roll back the install taking the new throttle body out and back the stock tune. I would of never thought something branded as FORD would not work right and their support so far as been really crappy. Anyone know if they have a presence on the forum? or any experience like this? My 2020 GT is mostly all stock other than suspension mods and cooling upgrades so it seems dumb that this tune isn't working.

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[2015 Silver GT]

Why not just get a tune from one of the reputable tuners? It’s not like you’re trying to retain any warranty now. The tune will be better as well as the support.

 

[skinnyb]

Why not just get a tune from one of the reputable tuners? It’s not like you’re trying to retain any warranty now. The tune will be better as well as the support.

Agreed. Have had nothing but success with Wengerd. Both NA and and now boosted.

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