TENTEX
Well-Known Member
Talked with Ford Parts. They indeed said that the local dealership had no right to give away my property. They are escalating it internally and I will find later.
What perturbs me more than anything was I got the call last Saturday afternoon while I was attending my sons baseball tourney. Really didn't have the time or effort to argue.
One little nugget that the local parts department did divulge during this call is that they had to reuse at least one filter in a owners vehicle. I found this information much more shocking that the blatant disregard for my parts.
This information was also shared with Ford Parts and we will see what transpires. If you live in the DFW area and have a 350/500 and had a recent oil change PM me direct for the name of the dealer.
~Tex~
What perturbs me more than anything was I got the call last Saturday afternoon while I was attending my sons baseball tourney. Really didn't have the time or effort to argue.
One little nugget that the local parts department did divulge during this call is that they had to reuse at least one filter in a owners vehicle. I found this information much more shocking that the blatant disregard for my parts.
This information was also shared with Ford Parts and we will see what transpires. If you live in the DFW area and have a 350/500 and had a recent oil change PM me direct for the name of the dealer.
~Tex~
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