Sponsored

Engine dies randomly!!?

Jus4Kix

Member
Joined
Aug 12, 2016
Threads
1
Messages
7
Reaction score
0
Location
Sackville, Nova Scotia, Canada
Vehicle(s)
2015 GT Premium 6MT in Guard Metallic
Greetings from Canada. New member here, I found this forum after researching this issue. I've got a 2015 GT Premium, 6MT, non-PP, 100% bog stock, 12k km (roughly 7k miles) on it. Early production (I believe Sept 2014), I bought it new in April 2015. Premium fuel always used, and car is generally babied with only the occasional 3rd gear hate run on the highway to blow the cobwebs out of it (or to put some dumb kid in a Civic that's riding my ass in his place).

Until recently the only problem I've ever had with the car was the random mirror clicking when the car's started, as I read another member had happen a few posts (or maybe pages) back in this thread. Recently, though, the car has started stalling. It happened to me once at the corner of the street I live on. I was waiting for a break in traffic, saw my break, went to pull out, and the car wasn't running. Didn't think much of it - thought maybe I'd fat-footed the clutch pedal. It happened again a week or so later at the same intersection. Again, didn't think much of it. Then one day my partner took the car to get groceries, and sent me about 80 texts when he got to the store saying the car stalled a dozen times on him, and he was lucky to have made it. I was preparing to call Ford Roadside assistance, and told him to see how it worked on the way home.

When he got home he told me it stalled once, but then worked perfectly normal. He noted that when it was acting up it felt like it was struggling to make power, and there were other electrical issues happening: The heater fan was fluctuating and the SYNC dropped the bluetooth connection to his phone and then reconnected by itself several times. I took it for a run and aside from the fluctuating fan, which I attributed to the automatic climate control, it worked flawlessly.

Next day I took it to work. Stalled at the same intersection, and this time I noticed "Run power active" or something like that in the dash. Worked flawlessly the rest of the way. Worked perfectly the whole week I drove it to work. He takes it to the grocery store on Saturday and it stalls several times on him. He comes home, I get him to take me for a drive just to see if it's something he's doing, and it works perfectly. For the next two weeks, it works fine, with both of us taking it to work. Then today he's driving it home and it acts up on him. This time, each time it stalls the whole SYNC screen goes dark. I take it for a drive and it stalls once, with no SYNC screen problems.

This is becoming quite concerning for me. I am a mechanic by trade with 25 years experience (specializing in European stuff(, so I know what will happen if I take it to Ford: They'll drive it, it'll work fine, they'll hand me back the key and say no problems found. The reason it's concerning, aside from the obvious traffic dangers of stalling in an intersection is that this was my second-ever brand new car. The first one was a 2011 Hyundai Sonata that, with about 25k miles on it, started doing very much the same thing, except that it would cut out at speed (manual tranny) and the heater fan wouldn't fluctuate, it would flat out die. I drove it home in subzero weather once because the fan crapped out, and it stalled a few times on the highway (but being a standard, the momentum of the car started it again). I took it to the dealership twice in three days. They found no issues. The day I drove it home with no heat, when I got home I left it running, got out, went to the passenger side, and gave the underside of the dash a little kick. The blower motor started working. I called the dealership and made an appointment to bring it in for the third time. The next morning was very frosty so I started it up to melt the ice off the windshield. I went back into the house to get ready for work. Came back out, opened up the door, and was greeted by a wall of smoke. I could see flaming plastic dripping from the passenger side dash area onto the floor. The car was on fire! I jumped back, closed the door, ran into the house to get the dog (the flaming car was parked right next to the house) and called 911. The thing burned to a crisp right in my driveway.

Needless to say, I neither want to get hit in traffic in a dead car nor have the thing join the Sonata. I would normally think that bulletin I saw mentioned might fix it, but that doesn't explain the SYNC blacking out.

I think after reading this thread I will have to make a call to Ford of Canada to register my concerns...
Sponsored

 

Let's Have a Good Time

Active Member
Joined
Mar 23, 2016
Threads
1
Messages
31
Reaction score
2
Location
NC
Vehicle(s)
2015 Mustang GT PP
Over 2 months now and ZERO issues since the TSB. For anybody still experiencing this issue hopefully we have resolution.
 

Driversound

Well-Known Member
Joined
Nov 21, 2014
Threads
5
Messages
185
Reaction score
22
Location
SoCal
Vehicle(s)
2015 Mustang GTPP
Over 2 months now and ZERO issues since the TSB. For anybody still experiencing this issue hopefully we have resolution.
I think it is just an ECM issue as I have not stalled since the TSB as well but as soon as I put my tune on, first time out it stalled so now I'm back to stock until I can get revised tuning.
 

Jus4Kix

Member
Joined
Aug 12, 2016
Threads
1
Messages
7
Reaction score
0
Location
Sackville, Nova Scotia, Canada
Vehicle(s)
2015 GT Premium 6MT in Guard Metallic
I had the update done today. Also had them order the parts to fix the non-cooling seat backs. Hopefully the stalling is finished.
 

Sponsored

Lost Cosmonaut

Well-Known Member
Joined
Aug 17, 2016
Threads
1
Messages
159
Reaction score
58
Location
Washington State
First Name
Patrick
Vehicle(s)
2016 GT Premium PP Fastback - Oxford White
Interesting, my Raptor had an issue with the engine dying randomly a couple months ago. Turned out to be a melted fuse related to a recall that Ford was "planning to issue soon".
 

Brando B

New Member
Joined
Dec 14, 2016
Threads
0
Messages
4
Reaction score
0
Location
midwest
Vehicle(s)
2015 Mustang GT
Hello -

Sorry to bring up an old post but I have to add to the situation and I've been unable to find any additional information with what I'm experiencing.

My 2015 GT was experiencing the same engine dying issue when downshifting so I pulled the TSB and brought it to the dealer when I dropped it off for an oil change. As you are aware the fix is a simple update to the powertrain computer.

After updating the computer they had to keep the car because it was not running correctly. They retried the update the following day and got the same result. The car does not run well (I have not witnessed the issue) so they kept it and engaged ford's field engineering team.

They have gone back and forth with ford's engineering team for over a month now without and progress made. Apparently my vehicle has electrical components for the performance pack version of the car (which my car does not have).

Currently the car has been sitting at the dealership for over a month waiting for direction from ford on how to fix the issue. The current issue is apparently a lack of oil pressure and the issue has gone from being just my car to 4-5 other mustangs built the same way (incorrectly) with the same issue.

I have escalated to the regional service manager but I am unable to reach higher than that. I reached out directly to ford and their response was the same. "The regional manager is the highest authority". At this point I simply want it to be an escalated priority for the engineering team but ford is not cooperating.

Has anyone else experienced this issue and does anyone have any suggestions on what to do? At this point there is no end in sight...
 

ScottsGT

Well-Known Member
Joined
Dec 9, 2014
Threads
63
Messages
2,104
Reaction score
522
Location
Lake Wateree, SC
First Name
Scott
Vehicle(s)
2015 GT, DIB
Brando, welcome to the forum. I certainly hope like hell they are making your car payment for you?? Do they have you in a rental? No excuse for over a month. Get in touch with the Ford Service rep here on the forum and see if they can help expedite this issue.
 

Brando B

New Member
Joined
Dec 14, 2016
Threads
0
Messages
4
Reaction score
0
Location
midwest
Vehicle(s)
2015 Mustang GT
Hi Scott -

Thank you!

No they are not making my payment but I am in a rental.

I reached out to their sales department to see if they had a comparable vehicle they could get me into since my car is stuck. They gave me a low-ball offer and reached out to their regional sales manager to see if they could do any type of deal for me and the response was that I would need to file for a lemon law buyback with the BBB.

All of it is pretty lame considering the deal I got on my mustang won't be possible to recreate.

How to you recommend I contact the customer service rep?

Thanks for the help!
 

ScottsGT

Well-Known Member
Joined
Dec 9, 2014
Threads
63
Messages
2,104
Reaction score
522
Location
Lake Wateree, SC
First Name
Scott
Vehicle(s)
2015 GT, DIB

Sponsored

FordService

Ford Customer Care
Joined
Mar 31, 2014
Threads
2
Messages
1,866
Reaction score
740
Location
Dearborn, Michigan
Vehicle(s)
Mustang
Brando, welcome to the forum. I certainly hope like hell they are making your car payment for you?? Do they have you in a rental? No excuse for over a month. Get in touch with the Ford Service rep here on the forum and see if they can help expedite this issue.
See this thread:
http://www.mustang6g.com/forums/showthread.php?t=22269&highlight=ford+service

You can click on Ford Service's user name and send them a private message.
Thank you for the mention, ScottsGT! However, as I’ve explained Brando B via PM, the regional customer service manager is the highest point of contact.

Hi Scott -

Thank you!

No they are not making my payment but I am in a rental.

I reached out to their sales department to see if they had a comparable vehicle they could get me into since my car is stuck. They gave me a low-ball offer and reached out to their regional sales manager to see if they could do any type of deal for me and the response was that I would need to file for a lemon law buyback with the BBB.

All of it is pretty lame considering the deal I got on my mustang won't be possible to recreate.

How to you recommend I contact the customer service rep?

Thanks for the help!
Thank you for the PM, Brando B. I sent you a response

Deysha
 

My 1st GT

Member
Joined
Jun 14, 2016
Threads
1
Messages
21
Reaction score
0
Location
Maryland
Vehicle(s)
Bone stock 2015 Mustang GT
Looks like I’m back again with the engine randomly turning off issue. It’s been a few months since I last had this problem and Ford actually replaced the throttle body. So the incident Happened yesterday after a semi hard acceleration through 1st 4 gears followed by semi hard braking coming towards a light. It’s very embarrassing when you have to start your brand new car up at a light FYI but anyway the car was in neutral already when I noticed that the active run light was on and RPM on 0. I’m at a point where I want something to be done sooner rather than later! I’m so pissed right now. We pay $40k+ for a new car and expect for it to have minor to no issues at all at least for the 1st year or 2 but this is just terrible. Is anyone else still having this issue? I was stock when it happened the 1st 3 times and now I just have a full exhaust. No other mods done.
 
OP
OP
Demon Coyote

Demon Coyote

Well-Known Member
Joined
Jun 24, 2014
Threads
37
Messages
711
Reaction score
135
Location
Naperville, IL
Vehicle(s)
2015 Mustang GT
Vehicle Showcase
1
Looks like I’m back again with the engine randomly turning off issue. It’s been a few months since I last had this problem and Ford actually replaced the throttle body. So the incident Happened yesterday after a semi hard acceleration through 1st 4 gears followed by semi hard braking coming towards a light. It’s very embarrassing when you have to start your brand new car up at a light FYI but anyway the car was in neutral already when I noticed that the active run light was on and RPM on 0. I’m at a point where I want something to be done sooner rather than later! I’m so pissed right now. We pay $40k+ for a new car and expect for it to have minor to no issues at all at least for the 1st year or 2 but this is just terrible. Is anyone else still having this issue? I was stock when it happened the 1st 3 times and now I just have a full exhaust. No other mods done.
I feel your pain man as this is something I wouldn't expect when dropping a big amount on a car. Surprisingly, it happened to me a couple of times when I first bought the car, but ever since my last report in this thread, it hasn't happened at all since them. I'm happy that it hasn't come back and I've been on long drives, 1/2 mile event, drag strip, etc.

I guess it wasn't the end of my problems because now I have an issue where if I drive for a 40+ min sometimes my TPMS for the right front tire shows a dashed line symbol and a message comes up saying TMPS sensor fault. However, after I come to a stop, shut the car off and then start it back up, the light goes away most of the time. Or after driving around for about 25 min it relearns that the sensor is there haha. Probably should make a new thread on this if other people have noticed the same thing lol.
 

My 1st GT

Member
Joined
Jun 14, 2016
Threads
1
Messages
21
Reaction score
0
Location
Maryland
Vehicle(s)
Bone stock 2015 Mustang GT
I feel your pain man as this is something I wouldn't expect when dropping a big amount on a car. Surprisingly, it happened to me a couple of times when I first bought the car, but ever since my last report in this thread, it hasn't happened at all since them. I'm happy that it hasn't come back and I've been on long drives, 1/2 mile event, drag strip, etc.

I guess it wasn't the end of my problems because now I have an issue where if I drive for a 40+ min sometimes my TPMS for the right front tire shows a dashed line symbol and a message comes up saying TMPS sensor fault. However, after I come to a stop, shut the car off and then start it back up, the light goes away most of the time. Or after driving around for about 25 min it relearns that the sensor is there haha. Probably should make a new thread on this if other people have noticed the same thing lol.
So I saw your old Post and you just turned on launch control??? Hope we are experiencing the same exact issue with the engine randomly shutting down while driving... But I'll give it a shot.
Sponsored

 
 








Top