PBD

[MROCGUY]

How long did they offer to provide tuning services for your $400? Do they provide any timeline? Seems like bad business on their part if they don't.

Moutune (When I had a Focus), said I needed to get all my tuning requests done within 8 weeks of my order. Very responsive, very helpful.

no timeline given. there did not seem to be any sense of urgency between logs

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[Cory S]

Well that's concerning to hear seeing as I got a 93 tune from Rob about 2 months ago. Hope o don't have to worry about that. Although I don't track my car, I do drive it aggressively around the street. So far though it runs great and pulls hard, and I can't hear any new noises as far as I can tell except for the fans kicking on sooner and running higher.

Zero worries now. He doesn’t do that anymore. He’s learned well.

 

[stannypack]

Should have went with juggernaut. 3 tunes dialed and datalogged both cruise and wot logs within a week

 

[WItoTX]

no timeline given. there did not seem to be any sense of urgency between logs

Makes sense why you are having issues then. They obviously don't value their own time.

 

[MROCGUY]

Makes sense why you are having issues then. They obviously don't value their own time.

i should clarify that i didn't feel that there was a sense of urgency. it seemed we were doing it step by step....idle/rev logging, then drive, then WOT, then WOT in 3rd or 4th 3k-5500 rpm, then 3k-7200 in 3rd or 4th

 

[EFI]

It’s falling apart.

It *fell* apart already. The only reason one would use PBD was for Rob's tunes, once he left that place is no longer a quality tuning option.

 

[WItoTX]

i should clarify that i didn't feel that there was a sense of urgency. it seemed we were doing it step by step....idle/rev logging, then drive, then WOT, then WOT in 3rd or 4th 3k-5500 rpm, then 3k-7200 in 3rd or 4th

I am sure you were doing it properly. But if I were in the tuning business, I'd tell my clients "you have xx days to knock out tuning. If it is not completed by then, we have to move on to the next client. We will gladly continue tuning, but you will be required to pay additional fee's for additional tuning."

That way, if I, as the business owner, can't get my stuff done, I can always waive that cost, and apologize. Instead, PBD is left in the position of they can't ask for more money, and they don't have a financial incentive to help you. Therefore, they will spend as little time with you as possible.

I am just armchair quarterbacking here though. Sucks you have to deal with a company who left their own scope open ended and ill defined. I hope it all works out for you, and it's more a matter of someone on vacation, rather than ghosting you.

 

[MROCGUY]

Should have went with juggernaut. 3 tunes dialed and datalogged both cruise and wot logs within a week

i think i will consider them. i really want to go E85. i'm frustrated that i am not there yet.

 

[stannypack]

i think i will consider them. i really want to go E85. i'm frustrated that i am not there yet.

he also uses the sct device and is very prompt in responding and answering all my questions. Had no cel's or issues with any of my 3 tunes.

 

[monte87]

wow, after reading these threads about LUND and PBD, I def have become super hesitant of dealing with either after my roush warranty ends. As i wanna get tuned to extract every last HP from blower after warranty, the roush tune is super conservative and lame.
This has me wanting to goto a local shop and have stang DYNO tuned.
Anthony

P.S. Although i have used Livernois performance in the past for ecoboost engines and tunes and they were FANTASTIC!!!!!!!!!!!

 

[HKusp]

wow, after reading these threads about LUND and PBD, I def have become super hesitant of dealing with either after my roush warranty ends. As i wanna get tuned to extract every last HP from blower after warranty, the roush tune is super conservative and lame.
This has me wanting to goto a local shop and have stang DYNO tuned.
Anthony

P.S. Although i have used Livernois performance in the past for ecoboost engines and tunes and they were FANTASTIC!!!!!!!!!!!

If you have a couple of days to kill, read THIS thread. You may come away from it thinking differently about Livernois.

 

[monte87]

If you have a couple of days to kill, read THIS thread. You may come away from it thinking differently about Livernois.

Oh wow, ok. Def will read... Thanks for sharing.
Ant

 

[Decible]

a little long, please bear with me.

got served a huge cup of disappointment.
$400 SCT X4
$400 to PBD
did not even get to finalize the 91 tune and communication from them ceased.
in summary...base tune received, flashed, data logged up until the first revision (91 R2 ), then more data logging. he said everything looked good, so onto E85.

as i was burning through the gas, i was playing with sport and sport+ and as soon as the tach reached 2200-2300 rpm, the car started to buck and the tach jumped in increments, not just a smooth needle movement.

i told him what happened and he asked for logs and i sent him one for each sport mode

i told him i did a KAM reset and it almost eliminated the bucking in sport+, but still occurred in sport and i flashed it back to the base tune (91 R1 ). i also told them i haven't done anything with E85 yet, as i wanted to get this resolved
he asked what fuel i was on in R1. i told him 91. my base tune was revised to R1, because they did not factor in the 87mm throttle body that i said i had in the initial tune order form.

on 8/1, he said "but the last tunes i sent you were for ethanol. so you have Ethanol mix or e85 on the 91 tune?"

my response on 8/1 ....." I still had 91 in the tank and wanted to wait on the E85 until I got a hold of you about the bucking in sport and sport plus mode.
I'm on the 91 R1 tune and no bucking.
I assume the E85 R2 tune is based off of the 91 R2 tune and may have the same issue. "

8/3 my message
"I don't want to be too much of a bother.
We're you able to figure out what the issue was between 91 R2 and 91 R1?
Just by going with the tune name E85 R2, I assume that is based off of the 91 R2 tune with the possible same bucking issue.
I originally had the old crusty and over gapped plugs when I flashed the 91 R1 base tune and data logged it. Now with new plugs and going back to 91 R1, the car runs pretty good. I think a new round of data logging would help and to dial it in even better."

nothing since 8/1

i sent an email to sean on 8/6, stating a summary of the above and that i feel that i was left hanging
no response yet.

I hate to suggest you dump more money BUT @Wengerd Performance has amazing reviews.

 

[Cory S]

Example. Ken could be trying to get the tuning side of the PBD business back into an improved organization, but Instead, he’s asking peoples opinion on beadlock color because priorities. SMFH……..

 

[MROCGUY]

they just made contact this morning. they will move me up in the backlog que.

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