Strokerswild
Shallow and Pedantic
- Joined
- Nov 7, 2014
- Threads
- 74
- Messages
- 6,654
- Reaction score
- 5,489
- Location
- Southern MN
- First Name
- Dave
- Vehicle(s)
- Things With Wheels
In this case, the manufacturer is doing the smart thing for all involved. Instead of denying warranty and slapping the owner's hands for doing such horrible things to their car, GM is using it as R&D. The customer gets his car fixed under warranty, and the manufacturer gets cheap, real-world data to improve their product.Alot of my friends have 1LE SS Camaros and one has a 2019 ZLE. The ZLE is a stock A10 car with less than 5k miles that has been in the shop at least 3 times for trans issues. The tech, dealer, and GM Performance know the car is pretty much a dedicated track car. Dealer did the track alignment on it. GM Performance is actually talking with the owner and the dealer about trans overheating issues. Trans has been replaced at least once free of charge. The trans gets hot on track and goes into limp mode after 2-3 hard laps. Street driving is 100% fine. GM Performance has pulled data from the car, they know full well what its being used for and have zero issue for paying for repairs.
Not only are they paying for the repairs without complaint, they are actively working with the owner and the tech to solve the issue and get the car performing on track. For time reference, the trans was replaced less than 3 months ago.
Not that I'm in the market, but I am one of the only Ford guys in my circle, I hope Ford steps up and changes the wording for you guys that use your cars.
Customer and manufacturer working together, what a concept.
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