MEM_ERR03 When trying to update......

Discussion in 'Infotainment and Electronics (Nav, Audio, Video, Bluetooth)' started by Rod Schneider, Mar 24, 2018.

  1. Lost

    Lost Well-Known Member

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    Are you saying don’t bother with the fragment of 2.2, just use this fragment of 3.0 (same?) first for the double clutch process?
     
  2. zuki_dan

    zuki_dan Well-Known Member

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    The steps on the first page worked for me. I used the file from the V2.2 NAV Modified for the memory error and then updated to v3.0 18025. I tried multiple times before going strait from 2.3 to 3.0 and all failed in about 5 minutes for the memory error. I tried 2 USB drives, 1 PNY 32 gig USB 2.0 and the Samsung 64 gig USB 3.0.

    Version 3.0 first part took about 12 minutes before the reboot, 3 minutes before the second updating software message then took another 3 minutes to finish the whole update.

    I used a 64gig Samsung USB 3.0 thumb drive.
     
  3. Spart

    Spart Well-Known Member

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    I used 3.0 and it worked but had a different file name as I described.

    In my above post is a link to a pre-packaged version of what you should load on a USB drive for that step.
     
  4. Lost

    Lost Well-Known Member

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    So cliffnotes, download the media in the quoted link unzipped in usb 1, update car, shut car off, then update with published ford version 3.0 on a second usb drive.
     
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  5. Spart

    Spart Well-Known Member

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    Yup. Also, I suggest using FAT32 and not exFAT. No need for a 32gb drive either, 8gb worked great.
     
  6. OP
    OP
    Rod Schneider

    Rod Schneider Well-Known Member

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    Thanks for the info!! I was able to update by using the method described above. Too bad Ford can't figure this stuff out for themselves..........
     
  7. ahornsfan

    ahornsfan Member

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    It's pretty amazing.

    The worst part is they are definitely convincing some people to get new APIM which cost $700+ to "fix" a simple software issues. That's the part that upsets me.
     
  8. HextallS550

    HextallS550 Well-Known Member

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    Who and where did you source that information from? Issues such as that should be reported to Ford Customer Service immediately.
     
  9. ahornsfan

    ahornsfan Member

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    I experienced it at the dealer I went to here in Austin. I told him my issues and he said the only fix would be to get a new APIM. That is when I really started researching and luckily found this site :-)
     
  10. HextallS550

    HextallS550 Well-Known Member

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    You should report that. Dealers are merely Ford franchises.
     
  11. Stevegradu64

    Stevegradu64 Member

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    Thanks!

    I used the "fix" and then uploaded the official 3.0 from Ford site...worked flawlessly! A big THANK YOU
    FYI, I used a Mac and had zero issues
     
  12. RSTP5200

    RSTP5200 New Member

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    Spart, thanks to you and Bubbadini for posting in such great detail the fix for that frustrating update issue. I was finally able to update successfully to 3.0 after much swearing and searching.
     
  13. Nagare

    Nagare Well-Known Member

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    #33 Nagare, Oct 11, 2018
    Last edited: Oct 12, 2018 at 5:23 PM
    Ended up getting the error when trying the move from 2.2 to 3.0 myself tonight.

    Looking at the included files on the prepackaged fix that @Spart posted up, the file is JR3T-14G391-CD.tar.gz. The file in my full Sync 3.0 folder is JR3T-14G391-BD.tar.gz.

    Is that an issue? Should I just copy the one from the full folder over and update the fix install file? Mixed mentions of 2.2, 2.3, and 3.0 have me a little confused.

    After doing the fix install, is that file then removed from the full install USB or is it on both sets?

    Whatever the answers are to the questions above, seems like the next steps are:
    1. Start car and plug in USB with file set one to install the one file.
    2. Let it update
    3. Turn off car, wait 5 minutes
    4. Restart car
    5. Confirm update is completed
    6. Reboot Sync (is this one necessary?)
    7. Master Reset (is this one necessary?)
    8. Reboot Sync (is this one necessary?)
    9. Turn off car
    10. Start car and plug in USB with file set two to complete Sync upgrade
    11. Let it update
    12. Let it reboot
    13. Let it complete updating
    14. Turn off car, wait 5 minutes
    15. Restart car
    16. Confirm update is completed
    17. Enjoy, finally

    If I got something wrong, please let me know!

    Thanks

    edit » went ahead and used Spart's setup directly then the full Sync 3 one. Seems to have worked, but will verify later.

    edit 2 » showing Sync 3 now and Android Auto is working, I also swapped the USB cord for the one that came with my Pixel just in case that was part of the issue.
     
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