Bluetooth device disconnected after trying to play music

[FordIVTteam]

Hey Oak,

Send the VIN in a PM. I can advise on the most current version for your vehicle.

Shaay

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[psylocibin]

is version 5.8 the current one? just wondering

Nah, 5.9 is most recent.

 

[psylocibin]

is version 5.8 the current one? just wondering

Did you end up updating your Sync? Just wanting to follow up, since this seems to be a common issue I see. If this ends up being a solid fix for more people, it would be helpful to spread, as I doubt most people think to update the software.

 

[Oak]

Did you end up updating your Sync? Just wanting to follow up, since this seems to be a common issue I see. If this ends up being a solid fix for more people, it would be helpful to spread, as I doubt most people think to update the software.

got it on my usb. probably do it tomorrow. haha, ill update you though if anything happens? i guess ill wait 6 weeks

 

[Oak]

Did you end up updating your Sync? Just wanting to follow up, since this seems to be a common issue I see. If this ends up being a solid fix for more people, it would be helpful to spread, as I doubt most people think to update the software.

having problems with updating it. the instructions on the site is different with my version of sync. do you remember how you did it?

 

[psylocibin]

having problems with updating it. the instructions on the site is different with my version of sync. do you remember how you did it?

I just plugged it in to the USB, the one in the dash, started the car, and went to 'install sync' in the menu and it started its thing.

 

[bahasad]

I am having this issue with both my Iphone 5S and Note 3 on my base stereo. Bluetooth turns off all the time. It prompts me to turn it on, I turn it on, and then it shuts down.

What is the battery fix? I assume just disconnect the negative battery terminal?

Thanks.

 

[psylocibin]

I am having this issue with both my Iphone 5S and Note 3 on my base stereo. Bluetooth turns off all the time. It prompts me to turn it on, I turn it on, and then it shuts down.

What is the battery fix? I assume just disconnect the negative battery terminal?

Thanks.

Yea, disconnect the battery terminal for 10-20 seconds, reconnect. This is only a temporary fix, it will always come back with varying amounts of time between people. The only solid fix I've found so far (only a few weeks though) is updating Sync to v5.9.

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