HP Tuners RTD+ error

[Canuckican]

I'm trying to use this tuner with the new tunes I got from Wengerd. The TDN app is up-to-date, wifi strong signal, successful bluetooth connection, TDN app successfully updated the firmware, the app is logged into TDN, I used this same tuner on the same 2016 Mustang GT last fall to push a tune. I uninstalled/reinstalled the TDN app, rebooted phone, etc.

Today, while trying to push a new Wengerd tune, or read the current tune, or synchronize credits, it errors out.

e.g. I go into Flash -> Read Vehicle, I keep getting the error "Sending file 1 of 8 to RTD Gen 3: FAIL".

Anyone else having this issue lately?

If this doesn't work, I'll see if the laptop upload method works. But damn it, it should be a breeze to do it with the TDN app, if only I could get the app to work.

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[larr12]

Try the resync option

 

[K4fxd]

It's not going to read Lunds tune. You have to flash the new tune without reading the current one.

 

[Canuckican]

With the help of Wengerd, I was able to use the laptop software to make a backup copy of the Lund tune that was on my GT, then write the stock Wengerd tune in its place. Now I should be able to finally get the backup key fob programmed. Oy.

 

[WildHorse]

It's not going to read Lunds tune

AI can read it. Seen it done. Gotta love the Russian ingenuity to pay for nothing ha-ha

 

[K4fxd]

AI can read it.

What is AI, artificial intelligence?

 

[WildHorse]

What is AI, artificial intelligence?

Yep.

 

[vaeevictiss]

With the help of Wengerd, I was able to use the laptop software to make a backup copy of the Lund tune that was on my GT, then write the stock Wengerd tune in its place. Now I should be able to finally get the backup key fob programmed. Oy.

Yep this was my suggestion too. That TDN app is fucking shit and slow. Had it fail constantly so I just have Daryl send me tune updates via email and use the HP Tuners program. Flawless...except for the 30min full reads lol.

 

[Canuckican]

I was able to write the 91 octane Wengerd tune to my 2016 Mustang using the RTD Flasher app and my laptop, no trouble at all. I then tried to start data logging using the TDN app just like I successfully did using the same car, phone and RTD+ tuner last fall but now nothing but errors and problems. Even when I just want to do logging, it tries to send the same files it keeps failing on no matter what other option on whichever screen/menu option I select. Read vehicle, sync files, sync credits, data log, yadda yadda yadda.

I sent the requested info log to TDN support, hopefully something positive comes of it.

 

[SheepDog]

I was able to write the 91 octane Wengerd tune to my 2016 Mustang using the RTD Flasher app and my laptop, no trouble at all. I then tried to start data logging using the TDN app just like I successfully did using the same car, phone and RTD+ tuner last fall but now nothing but errors and problems. Even when I just want to do logging, it tries to send the same files it keeps failing on no matter what other option on whichever screen/menu option I select. Read vehicle, sync files, sync credits, data log, yadda yadda yadda.

I sent the requested info log to TDN support, hopefully something positive comes of it.

The App is trash. Just use the VCM scanner on your laptop and connect directly to the RTD with the cable it came with. Wengerd can send you a channel Config file for all the pids he want to see, plus then you can view your own logs and live data.

 

[tdstuart]

Ya the TDN app is trash, couldn't get logging to work on it.

Laptop is the best method and not much of a pain if you aren't planning on switching tunes often (for fuel changes as an example).

 

[Canuckican]

I gave the app another try after uninstalling and reinstalling it yet again. But, as before, still has the same problems. Can't update firmware, can't sync, can't download tunes, etc. They told me to send them the log file from the tuner, so I did, to which they suggested I do exactly what I have already done multiple times. Using multiple phones.

I'm stepping off this RTD app merry-go-round. If I can't do the post-tune logging I want to do using my laptop, I don't think it's going to happen.

 

[jay_larold]

@Canuckican Did you ever get anymore resolution from this?

I'm in a similar situation right now: trying to install a new Wengerd tune, which I was able to do, but the app will not do a data log as it just keeps failing when I try. I tried using an android and iPhone, restarting everything, uninstall/reinstall the app, delete cache, use Wi-Fi only, cellular only, etc. This whole process worked swimmingly on my old 22 GT less than a year ago but I can't get it to work on a 22 Mach 1. I'm guessing I will be resorting to the laptop method tomorrow.

 

[Canuckican]

@Canuckican Did you ever get anymore resolution from this?

I'm in a similar situation right now: trying to install a new Wengerd tune, which I was able to do, but the app will not do a data log as it just keeps failing when I try. I tried using an android and iPhone, restarting everything, uninstall/reinstall the app, delete cache, use Wi-Fi only, cellular only, etc. This whole process worked swimmingly on my old 22 GT less than a year ago but I can't get it to work on a 22 Mach 1. I'm guessing I will be resorting to the laptop method tomorrow.

Once I gave up trying to use the Android app and just used my laptop, it worked smooth as silk.

Want to trade your Mach 1 for my 2016 GT? It's been 100 percent trouble-free. You can trust me, no need to search for any other threads about this car on here.

Good luck with the M1. They look like a great ride!

 

[S550HPP]

So far I have no issues using it for logs just bought the 4 credits and hopefully my trans tune loads seamlessly from laptop.

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