ravenofpoe
Well-Known Member
- Joined
- Feb 26, 2020
- Threads
- 2
- Messages
- 53
- Reaction score
- 23
- Location
- Clackamas Or
- Vehicle(s)
- 2017 Mustang GT PP
- Thread starter
- #1
Had a pretty annoying trip to the dealership a couple days ago. I’d scheduled a week in advance to have two things done. I wanted the brake fluid changed and to have the backup camera checked. It works most of the time but shutting the trunk can cause it to stop working. I figure it’s a loose connection and so do they. Again I scheduled this a week in advance. I arrive on time,11 am, and wait 30 minutes while they figure out paperwork to be told the car should be ready by Friday or possibly Monday. Wait what? He says they don’t have anyone to deal with the back up camera right now. Ok then for today just deal with the brake fluid. Guy says he should be able to have that done before closing time... I say ok I’ll just take it to the quick lane since I know they won’t take that long. He offers to have it moved over there and get the work done. Ok great. Hour later I’m standing not far from the quick lane when my car gets pulled out and driven to the other side of the dealer where the mechanics shop is. I walk back over to that side to to see a shop guy run back out and move my car again. It took them an additional hour to finish paperwork and paying. Eventually without anyone telling me I found my car buried in the back of the car lot. All in all a bunch of minor annoyances but combined are a much bigger issue. they failed to respect my time, to schedule the work properly and then showed no regard for where my vehicle was. Also noticed I didn’t get one of those how was my service texts this time. How bout the rest of you, got any fun stories?
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