So why not drain 2 quarts out of one of the 5-qt bottles before handing them over to the service tech? Insist on getting at least one of the 5-qt bottles back for long-term storage of those 2 qts if all you had handy to put the 2 in was clean and dry but not specifically for oil.
You nailed it. I have worked in a dealership for almost 20 years now and a few with independent shops before that. In most dealerships, the driving principle is profit under a disguise of an "excellent customer experience". Gone is the idea that you come to the dealership to get proper, quality, manufacturer recommended service to your vehicle. Now its "weve got coffee, wifi, comfortable waiting rooms, big screen tvs, bounce houses etc...." The balance of reliability, knowledge, honesty, experience and profit is mostly history. They want the cheapest labor they can find and aren't concerned about whether said person knows anything about cars. They just want a warm body to do what they are told. Service advisors!...HA...they are service SALESadvisors. It amazes me how so many of them know precious little about cars and yet they are the ones that are suppose to help advise the customer on their vehicle needs.
I will add, it is best to always check the oil level under the same circumstances. Whether its after sitting overnight, or 20min after your drive home from work, you'll want an apples to apples comparison.
Years ago I saw an expose' like on 20/20 type of show, and they showed on hidden camera the mistakes the Quick Oil change techs make. And the b.s. recommendations that your wipers were bad, or air filters, etc. They are supposed to push the upgrades whether you need them or not.
We all know that it’s not the master techs in the oil change line. Why you would trust your vehicle to somebody like that is beyond me. Something tells me that the mental gymnastics needed to take 2 quarts from 10 quarts will put these guys into some sort of coma.
