Geodudes550
Well-Known Member
- Joined
- Feb 10, 2022
- Threads
- 5
- Messages
- 221
- Reaction score
- 550
- Location
- Bakersfield, CA
- First Name
- Joseph
- Vehicle(s)
- S550 2018 Mustang GT Premium
- Thread starter
- #1
As the title says, I took my car into an allegedly reputable shop for an alignment on a new staggered wheel setup. During the test drive, the tech completely obliterated my clutch. Apparently rode the clutch pedal the entire way, hit redline a few times, dumped it while redlining. Less than a mile into the drive, there’s smoke coming from the car visible on the dash cam footage. Car gets back to the shop where an unrelated tech who didn’t drive the car points out the smoke pouring from my engine bay. The tech who drove attributed the smoke to “the brakes”, whatever that means.
During the drive home it’s obvious the clutch isn’t right. My once smooth long travel with a crisp bite point is now half the length of travel and the bite point is nearly gone. When it does engage, the entire car shudders and shakes, most prominently felt in the rear with a loud clunky noise. 1,2, and R are all nearly toast. I can engage in those gears but the car shakes and shimmies, clunks, and doesn’t sound good at all.
So I’ve filed a complaint with the corporate office and the store manager says my issue is being forwarded to their insurance for review. I filed a claim with my car insurance as well but not much hope there. I’ve got the Ford ESP with another 4 years and 60k miles left so I’m crossing my fingers that when they get a chance to look at it (in two weeks) they won’t bend me over the barrel.
Anybody else deal with something like this? I’ll upload the dash cam videos when I get home for the curious. Needless to say, I’m absolutely livid and seething over the situation.
During the drive home it’s obvious the clutch isn’t right. My once smooth long travel with a crisp bite point is now half the length of travel and the bite point is nearly gone. When it does engage, the entire car shudders and shakes, most prominently felt in the rear with a loud clunky noise. 1,2, and R are all nearly toast. I can engage in those gears but the car shakes and shimmies, clunks, and doesn’t sound good at all.
So I’ve filed a complaint with the corporate office and the store manager says my issue is being forwarded to their insurance for review. I filed a claim with my car insurance as well but not much hope there. I’ve got the Ford ESP with another 4 years and 60k miles left so I’m crossing my fingers that when they get a chance to look at it (in two weeks) they won’t bend me over the barrel.
Anybody else deal with something like this? I’ll upload the dash cam videos when I get home for the curious. Needless to say, I’m absolutely livid and seething over the situation.
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