Deeplakes
Active Member
- Thread starter
- #1
While doing yesterday my wife says to me “is that part supposed to be hanging off like that.”
I look to see the puddle light hanging from the passenger side by its wires.
On pulling over and unplugging the light it was clear the flex catch part of the light had snapped right off.
The car is a year old.
So went in for an oil change today and went over to the service receptionist and explained what happened and would like a new one under warranty
The reply “ It broke so it’s not covered”
Yes, it broke and that is why it should be covered.
“Well, we will not cover it”
I ended up going to parts and ordering one, not worth the argument
However
What if this was a really expensive part?
On the word of this grumpy person who really appears to hate her job, is this the judge and jury of what should and should not be covered?
I look to see the puddle light hanging from the passenger side by its wires.
On pulling over and unplugging the light it was clear the flex catch part of the light had snapped right off.
The car is a year old.
So went in for an oil change today and went over to the service receptionist and explained what happened and would like a new one under warranty
The reply “ It broke so it’s not covered”
Yes, it broke and that is why it should be covered.
“Well, we will not cover it”
I ended up going to parts and ordering one, not worth the argument
However
What if this was a really expensive part?
On the word of this grumpy person who really appears to hate her job, is this the judge and jury of what should and should not be covered?
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