Intelligent Access woes

Discussion in 'Issues, Repairs, Warranty, TSB, Recalls' started by Jaxj50, Oct 8, 2019.

  1. Jaxj50

    Jaxj50 Member

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    Brand new 2019 vert.
    Intelligent access for the passenger door only works some of the time. The door is supposed to unlock when you pull on the handle.
    I took the car to the dealership and their first reaction was to say Intelligent Access isn’t supposed to work on the passenger door. Just then I grabbed the passenger handle and it unlocked. Unfortunately for me when I got to the dealership it worked fine and worked for 2 days afterwards.
    Now it’s not working again.
    Is there any chance the Intelligent Access “sleeps” on the passenger side if the car isn’t driven for a couple of days? The driver side always works.
     
  2. NoVaGT

    NoVaGT Well-Known Member

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    Are you sure you're swiping the appropriate area of the handle?
     
  3. OP
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    Jaxj50

    Jaxj50 Member

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    Quite sure.
     
  4. LeagueRacing

    LeagueRacing Well-Known Member

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    Might have a look at the antenna for the system which I believe is in the door and part of the handle. I have heard of these going bad and people replacing them so maybe that is what is going on.

    I would look at this thread as well:
    https://www.mustang6g.com/forums/threads/keyless-entry-stop-working-help.114798/

    if the driver side works no problem then the issue obviously is either the pass handle or something between the handle and the module.
     
  5. MaskedRacerX

    MaskedRacerX Driver

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    Technically, it's not even pulling the handle, it's just touching the inner black plastic area.

    The keyfob position is a bit touchy, sometimes we come out from the gym and my keys are in a bag, I'll stick it in the back seat (top down obv. ) and have to pull it back out, wave it around. to get the door to unlock.
     
  6. LeagueRacing

    LeagueRacing Well-Known Member

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    see mine is super sensitive. No matter where I touch on the inside of the handle or how much skin gets on there it unlocks. Maybe the proximity sensor or something.
     
  7. 88lx50

    88lx50 Well-Known Member

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    I have the opposite issue. Trying to get mine to lock by swiping the top of the handle is a pain in the ass. It always unlocks on both sides without issue though.
     
  8. OP
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    Jaxj50

    Jaxj50 Member

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    I started the car and let it run for a few minutes. Passenger door intelligent access started working again. Based on past experience, it will now work for a couple of days if I don’t drive the car.
    Is there any chance this is a battery saver mode? Maybe a bad 12v battery? (It’s showing 14v on the dash) Fobs are brand new.
     
  9. OP
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    Jaxj50

    Jaxj50 Member

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    Update
    Intelligent access on passenger door only worked for 1 day. Hooked up the battery tender. Will fully charge the battery and see what happens.
     
  10. Jetnoise

    Jetnoise Well-Known Member

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    Same key fob each time?
     
  11. OP
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    Jaxj50

    Jaxj50 Member

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    Always using the same fob.
    Update:
    I left the battery tender on overnight. The light on it turned green which indicates a full charge. Intelligent Access still didn’t work. Started the car and let it run for 5 minutes. Intelligent Access now working. Either the Intelligent Access on the passenger door “sleeps” after the car is not started for a few days, or there is a malfunction that the dealership is unable to diagnose.
     
  12. OP
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    Jaxj50

    Jaxj50 Member

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    Now dealing with Ford Customer care and the service manager. They “are looking into it.”
    Frustrating because if I drive it to the dealership it will work by the time I get there. Would need to leave it there a few days and they would have to diagnose the car in place after sitting there for a day or 2.
     
  13. OP
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    Jaxj50

    Jaxj50 Member

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    New door handle ordered. Fingers crossed.
     
  14. OP
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    Jaxj50

    Jaxj50 Member

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    New door handle arrived in primer and has to be painted to match. Car still not ready.
     
  15. OP
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    Jaxj50

    Jaxj50 Member

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    New handle painted and installed. They kept car fo 9 days. After less than 48 hours at home it stopped working.
     
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