How is this possible?

[NightmareMoon]

Don't go to ford for normal wheel and tire stuff. They have a tough time retaining and paying for decent mechanics.

Small bends in wheels can happen if you hit a seam or lip on a bad road. Its really not that uncommon to have slightly out of round wheels, and usually they can balance them well enough where you don't notice. The ford wheels are cast construction and cast is weak. They'll take a bend pretty easily, you don't have to be in a wreck or something.

The shop calling out a small bend and saying you need new wheels sounds like a shop trying to take a minor defect and turning it into a sale for themselves. if you DO decide to get a new wheel or wheels, go elsewhere. They don't get to pressure you into a sale.

If you take them to a decent tire shop to get a second opinion, they'll show you exactly what they look like spinning on the balance machine and then you can make your decision for yourself.

FWIW, I probably have 3 to 5 bent wheels in the 3 sets of wheels and tires I own. Most are track wheels, so small bends are acceptable as long as they aren't too extreme.

If a wheel is losing air, then its probably the valve stem seal, and you can have those fixed... but YMMV. I'm not diagnosing a leak over the internet.

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[sk47]

I'm not diagnosing a leak over the internet.

Hello; An interesting but not uncommon development of the thread is how several appear to have decided lay blame on the Ford shop over the internet. If the car is a 2016 GT it has been on the roads for at or near ten years. I made lots of trips to Ohio & Indiana over the years so know the roads can be rough.
I simply do not know what has happened. I do not see much of a way to find out. I guess a person could take pictures before going into a shop, but such would only show cosmetic damage. So far the OP seems to be contending the wheels were fine before.
Going to a shop for a task I cannot do myself is a sort of crap shoot. As others have stated, when you find an honest shop do business with them. This thread hits upon a reason I try to do my own work.
I watched a video by the "wizzard" (a TV celebrity). He was explaining why he would not work on a Mazda rotary engine. I guess a Ford dealer will have to do tire changes for customers even if the OP wins this dispute. The dealer may be forced to eat the cost. I do not know.

The OP gets to vent and that may be the length of it. Is this the first set of new tires?

 

[Sig556]

I have one question. This work was done at a Ford Dealer. Any dealer worth its salt would notify the customer BEFORE mounting 4 new tires. If the wheels are bent, why would a tech mount new tires on them? Something is not quite right here.

PS: This is why I go to Discount Tire in Myrtle Beach where I can watch the techs mount and balance my wheels and tires.

 

[SheepDog]

Took my car into Art Hill ford in NW indiana to have 4x new tires put on, when they did the balancing they said all my rims were bent and I needed 4× new rims, less than a year ago I had a bent rim, had them replace it with OEM stock 19×8.5 rim for a 2016 GT/CS and the other rims were fine. Never been in an accident or spun out or anything that would of caused 4 rims to be bent. Couple other people I talked to said it's highly unlikely. Is Ford trying to fuck me or ?

Make them prove it by letting you see the wheel/tire on the balancer. Even to the untrained eye, a bent wheel will be very easy to spot, because it will wobble on the balancer.

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