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GrabberBlue
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It can take a day or up to a week depending on the volume of requests.
tedj101
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- 2018 Shelby 350GT Steeda springs, sways, camber plates, toe links etc: 14 BMW 328d
They are very slow. I just got my car back from an engine change last Thursday. It was at the dealer's 11 weeks. A huge amount of that time was waiting for responses from FP after the dealer did what they asked it to do and reported back.
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Rubyred17
Well-Known Member
- Thread starter
- #5
I was told that a field service engineer is coming to look at it on Thursday. Originally they thought the noise was coming from the upper part of the car and then asked for a copy of my video clip and now the engineer.
I am taking this as a good sign unless others know differently
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Tank
9/11 - Never Forget
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tedj101
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- Ted
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- 2018 Shelby 350GT Steeda springs, sways, camber plates, toe links etc: 14 BMW 328d
In the real world it is a good sign. Yes, it would be nice is this was not necessary, but but at least when they send a service engineer out, something usually happens pretty quickly which at least gets things moving forward.
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