My_Coyote
Howl'n in the Desert
- Joined
- May 5, 2017
- Threads
- 1
- Messages
- 143
- Reaction score
- 26
- Location
- Wild Wild West
- Vehicle(s)
- 2016 Mustang GT
So, the trans in my car fails at 10,000 miles. Has a PP2 kit on it. First dealer says, we are not fixing it because it has an aftermarket tune. Ray from Ford Performance calls and says, yes that is Ford tune, you can fix it under warranty. Dealer says no, come get your car. Call Ford, they do NOTHING except give me a complaint number. Take it to another dealer, no problem, our Mustang tech has that kit on his car, we will fix it, no problem. Been 3 weeks and he can't get the parts from Ford. I call Ford, get another complaint number, this women who has no clue what is involved in a transmission repair, calls and tell me that it looks like the part will be available June 12th. A month to fix my car. I am 63, I don't drive the shit out of my cars.
Done with Ford GM and Chrysler. GM bought my first Vette back, because they forgot to attach the oil cooler line (they gave me a replacement car that I still have),the Ram truck is rusting and my Mustang has been in the shop more than I have driven it this year.
Then they wonder why people buy Honda, my Acura is boring, but I put almost 150,000 miles on it and it never spent a day in the shop.
https://performanceparts.ford.com/warranty/include/pdf/Select_Parts_Warranty_Statement_2015.pdf
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