Evaporator.

[louierg]

2015 Ann. Edition evaporator failure at 21000 miles and 5 months out of warranty. Ford will not address the issue. Ford dealer will not address the issue. Is this a problem or is it a few?

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[The_Phantom]

Sorry to hear you're got this issue.

However, it is a very, very common problem and there are multiple threads about it on the forum. It is a very pricey fix out of warranty.

 

[jayvajj]

My dealer was useless as well. Call Ford customer service, talk to some girl from India and start the process of Ford partially covering the repair.

 

[rr17]

Call Ford Customer Support: 1 800 392 3673 hit options 1,5,5
Tell them it is a know issue: TSB 18-2166. We all will have to
face this at some point.

 

[RIBS]

There is a newer TSB:

Ford released an updated TSB for the Evaporator problems, this one is extremely detailed! Take a Look:
https://ford.oemdtc.com/3936/poor-air-conditioning-a-c-performance-2015-2017-ford-mustang#more-3936

 

[Rod Schneider]

If anyone wants to tackle this job, the part number for the evaporator is FR3Z-19860-A (for the Ecoboost), FR3Z-19860-B (V-6 and V8). The cost from Levittown Ford is $135. Yes, it's a big job, involving removing the dash and the climate control housing, but it is doable.

 

[EcoBoostang]

Anybody track down a good write up for the DIY behind it?

 

[Deleted member 35786]

Anybody track down a good write up for the DIY behind it?

There is a DIY someone posted on the core but not removing the dash..

Everything you want to know about the Evaporator is in this thread..
https://www.mustang6g.com/forums/threads/a-c-evaporator-factory-defect.62682/page-71

 

[RIBS]

Ford released an updated TSB for the Evaporator problems, this one is extremely detailed! Take a Look:
https://ford.oemdtc.com/3936/poor-air-conditioning-a-c-performance-2015-2017-ford-mustang#more-3936

Anybody track down a good write up for the DIY behind it?

 

[GT Pony]

Ford released an updated TSB for the Evaporator problems, this one is extremely detailed! Take a Look:
https://ford.oemdtc.com/3936/poor-air-conditioning-a-c-performance-2015-2017-ford-mustang#more-3936

That TSB has great detail once the AC unit is removed, but doesn't step through the steps to remove the whole dash. That's what people are looking for - a detailed procedure to remove the dash.

 

[JohnK]

For those that have the A/C failure, were there other parts (such as the compressor) that needed to be replaced, in addition to the Evap Core? My 2015 GT PP is going into the Ford dealer on Tuesday for official diagnosis (required before Customer Care will open a case on it). Thanks!

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