Build Week 2/2/15

[SureBeatsWorking]

We have all called our dealers, chatted with Rachel, etc and have not gotten even an EDD.

Please, Please; Contact Ford at the link below. Takes a minute.
I am sure they will not pay attention to 2 complaints, 20 or 30 maybe.

https://corporate.ford.com/contact-us.html

Pick Email Ford, pick Other and fill out the form.

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[neozeric]

Emailed. Is there a number we can call?

 

[Jeepwx03]

I emailed as well

 

[TX_Guard_GT]

I have emailed as well... Let's see what comes of all of this.

 

[thewiz8807]

Salesman called, car is ready for pickup Monday evening. Been a long time coming but it's finally here. I was so close to cancelling and things just started going my way. I'm right there with all of you, all my QC HOLD 2/2/15 brothas and sistas. Let this post be a beacon of hope for you. Stay strong!

 

[Jeepwx03]

Salesman called, car is ready for pickup Monday evening. Been a long time coming but it's finally here. I was so close to cancelling and things just started going my way. I'm right there with all of you, all my QC HOLD 2/2/15 brothas and sistas. Let this post be a beacon of hope for you. Stay strong!

Great news. Can you give and dates or info that you received from COTUS or from Ford Customer Service on this forum?

 

[NEED2015GT]

Salesman called, car is ready for pickup Monday evening. Been a long time coming but it's finally here. I was so close to cancelling and things just started going my way. I'm right there with all of you, all my QC HOLD 2/2/15 brothas and sistas. Let this post be a beacon of hope for you. Stay strong!

Wow! Congrats and enjoy!

 

[SureBeatsWorking]

Emailed my complaint about the Hold from Hell to Ford today at the link below and got a reply back from Tier1 Customer Service just now, saying I would receive a call from a Customer Service Manager in 1 Business Day. We'll see.....

https://corporate.ford.com/contact-us.html
Pick Email Ford, pick Other and fill out the form.

 

[TX_Guard_GT]

Emailed my complaint about the Hold from Hell to Ford today at the link below and got a reply back from Tier1 Customer Service just now, saying I would receive a call from a Customer Service Manager in 1 Business Day. We'll see.....

https://corporate.ford.com/contact-us.html
Pick Email Ford, pick Other and fill out the form.

Hopefully it's not the same people that have been giving us the run around answers and no information. I sent in my complaint as well so hopefully we can get some real information.

 

[NEED2015GT]

Ford is throwing me the premium maintenance plan. I know this isn't the best thing but it's something extra for the wait. I'm going to see if I can get the value of the plan and use it towards the price of the car. But since I made a few phone calls during the week I was able to get my EDD of 4/1, the plan and was told this all to do with the heat shield. Remember if you never ask you will never receive.

 

[mikef523]

Hopefully it's not the same people that have been giving us the run around answers and no information. I sent in my complaint as well so hopefully we can get some real information.

I think that we will just end up getting the same vague non answers that we have been getting. All put together by some Ford exec. to try to pacify us all. But telling us nothing really.

P.S. Ford Motor company has kept all of us in this build week waiting for a very long time, and gave us no information as to why, leaving us to try and figure it out on our own, having to sift through lots of info, Much of which is incorrect I am sure. So, let's just see what they are going to do for us in order for us to keep our faith in them. In this age of everyone thinking they are (entitled) to something, I do feel that we are entitled in this case....Just my opinion...Anyone agree?

 

[NEED2015GT]

Awesome. For how many years/mileage? Some plans can be really expensive.

Don't know for sure but this week I'm going to stop up there and try to find that out. But I can't complain either way.

 

[Stangnut]

Mike, Ford isn't going to give us anything. Mark my words. The compensation Need is talking about is coming from his dealer not Ford.

 

[Stangnut]

Like I said before complaining here on the forum, or to the "customer service" reps, or sending emails to Ford isn't going to get us any where. Several of us sent those emails a couple of weeks ago and nothing came of it. Ford doesn't care about a few unhappy customers.

 

[NEED2015GT]

Mike, Ford isn't going to give us anything. Mark my words. The compensation Need is talking about is coming from his dealer not Ford.[/QUOTE

Yes you are correct. My dealer is helping me. I don't think ford is. At least I think its this way.

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