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Body panel alignment issues

Dave

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I'll start this post off by saying, I can be super picky. Like, seriously, I have OCD.

Thanks to this forum, and specifically this thread, I knew what to look for, so there were no surprises later. I mean, I always look a car over pretty well before I buy it, but this way I could just check the most likely problems and move on if they were present.

They had 4 Mustang GT PP's at the dealership I visited. They had a black one that looked pretty decent except the hood latch was pulling the center of the hood down, a white one that had hood and trunk alignment issues (bad off-center) and a blue one that had trunk alignment issues, and the one I got, which is also blue. Other than the window being very *slightly* lower on the left (it's nowhere near as bad as the pics I've seen) everything looks pretty good. In fact, I thought there was nothing wrong with the window, until I really looked really, really close... It's barely off.

The thing I wanted to bring up is that these cars were all built in mid-July. So, if you are ordering now, or ordering a 2016... I would look your car over with a keen eye. The issues with the other three cars didn't look like issues that could not be adjusted out pretty easily, but since I was just picking one from dealer stock I didn't want to hassle with letting them adjust it.

EDIT:

Well, see my later post. There were "surprises" later because I only looked for specific things. I should have looked at the doors and fenders more closely. I checked the hood to fender, rear glass, bumper and trunk but did not check the doors closely enough apparently.
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Chameleon

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68fbjjz109

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Hi all.
My dealer bought back my Mustang, I am sure that some of you remember all the pictures and posts about it. I did switch to a 2015 Ford F150 and thought that Ford would have paid more attention to their most sold vehicle in the production line (I think). couple weeks ago I noticed that my dashboard started warping. Showed it to my sales guy and they informed Ford Canada. My dashboard is getting replaced and yes. There are some complaints about from more F150 owners too.

I can only say: "Ford - are you serious?!"

What a bad quality on new FORD vehicles. Now I understand all the hate FORD is getting in the forums. For me, that's the last FORD I bought. Period!
While being upset is warranted, Ford builds over 5 million vehicles a year. The fact is this is just a concentrated area for people to look and voice their concerns.

A good friend of mine works for on of the other OEMs and the F150 out performed their truck through their company's own internal durability test, and the other other companies truck turned int to rusty turd.

I am not saying don't fault Ford or peruse issues. But the grass is rarely greener on the other side.
 

Turbo Ghost

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While being upset is warranted, Ford builds over 5 million vehicles a year. The fact is this is just a concentrated area for people to look and voice their concerns.

A good friend of mine works for on of the other OEMs and the F150 out performed their truck through their company's own internal durability test, and the other other companies truck turned int to rusty turd.

I am not saying don't fault Ford or peruse issues. But the grass is rarely greener on the other side.
This right here!

I work in automotive 3rd party quality control. Ford's quality control is now better than it has ever been.

Shit still happens.

Last I heard the average vehicle has over 30,000 individual pieces. The chances of all of them being in 100% perfect condition are slim to none. You have thousands of parts from hundreds of suppliers. There is room for error every step of the way. Ford has a lot of error proofing, and a lot of inspections, but shit still happens. It's mass production.
 

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JWS

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This isn't really about supplier problems. It's mostly the designers and production engineers that failed to build-in adjustability. They were too close to the car and didn't step back and see the problems. Then, no one had the guts to step-up and halt the process before full-production. Every problem on the car could have been corrected. It's too late now. You'll have to wait until the next generation before they are willing to spend any more money on fixing the problems.

Such a great car, inside and out, until you look closely.
 

mustang_guy

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Just saw a 16 yesterday on a lot. The rear windshield on the left (driver) sidr dropped below the roof. Two quarters in thickness to is how much the gap was off. The right side was even with the roof line. The rear bumper where it wrapped around to meet the fender well tucked in a noticeable amount behind the quarter, on both sides. The rear bumper on both sides where the bumper meets the taillight cutout area was just slightly not flush. Other then that. The trunk was slightly raised on left side over the quater near the windshield.

The only thing that really bothers me with all the fitment stuff ive seen at the dealer is the rear windshield issue. The rest is pretty easy to fix
 

JWS

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Trunk can be adjusted, but lip width over tail light is different than quarter panel width over tail light. Wrap-around of bumper meeting quarter panel at tail lights is designed that way. It's on their CAD drawings for the body panel specs.
 

wachuko

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I have been a silent member of this thread for quite some time, I was verbal earlier on and I hate to see the issues continue. The BBB is an agency like any other, you get what you get in support based on the office and personnel you work with, just like your dealer.

A few weeks ago I bought my wife a 2015 Edge Sport, things looked good, the next morning I noticed the paint was PEELING off the rear bumper under the drivers side tail light.

I immediately brought the car in and the dealership GSM took me and the car over to his body shop to take a peek. The body shop guy said he didn't want to repaint the bumper because it would never be perfect. Then the GSM told him I was the owner of the Orange Mustang that sat in his shop for weeks earlier this year. He thanked me for never yelling, screaming or raising my voice. Additionally Ford was thankful to have the built car to work with to resolve issues on. My car came out perfectly after the body shop intervention without a drop of paint. I would hope that your cars also can be resolved without too much aggravation on you all.

What about the Edge? Glad you asked, they rewound the deal, took the car back and my wife loves her new Honda Pilot! I love my Mustang, its a great car, but I think for now, I am done with Ford. As a automotive enthusiast, I like where they are going, I just just don't like how long and windy the road is for the customer to get there.
New to the forum... just read this thread. And you Sir, have the patience of a saint... I would have pursued compensation for the amount of months your car was out of the road... I would have just used the Lemon Law on it...

PonyGrrrl went through hell to get her car replaced...

While I know that these forums are mostly for folks to share what goes wrong, and this is a small percentage of all cars on the road, it stills puts me on alert and I question is I should go for a Mustang...

New to the forum...first post. I am looking to buy a 2016 Ford Mustang EcoBoost Premium Fastback with the Performance package, auto tranny, rear backup sensors...

The plan was to buy the car and in two years give it to my son (he is 13 now and it would be his first car). I did the same with the Fiat in my signature, that is now my daughter's car (well, I had a 2012 Fiat Abarth and ended up trading for a 2015...so she ended up with a newer car than planned).

Anyway... I have an appointment today to look at a few cars in the lot and test drive one similarly equipped (the do not have an exact match of what I am looking for). Son loves the Magnetic Gray with Deep Impact Blue as a second option.

I was extremely disappointed when I saw this thread. So many quality issues worries me. I will take a closer look at the 2016 in the lot...specially if we decide to buy one.

Thank you all for the comments and taking the time to share the photos. I hope Ford is listening/reading and taking corrective actions to improve the quality of its cars...
 

wachuko

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Congrats on Ford doing the right thing and getting you a new car - I've watched your storey. At least you can get Sync3 on the 2016 if you desire. :) Go with the color you first thought about - usually your first instinct is correct.
You probably did not read her story correctly... Ford making it right?? She had to force them to do the right thing... what a nightmare!!

Bravo PonyGrrrl :clap2:
 

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wachuko

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Went with my wife and son so that he could see the colors and pick the one he likes. To my surprise he loved the Ruby Red over the Magnetic or Blue....

Here is my son in the back seat, a good friend on the passenger seat, and me at the wheel... wife taking the photo...



I did not notice any issues. But I was paying more attention to my son's face than to the car... I will stop by another day to do the numbers...
 
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Dave

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Noticed my passenger-side door is off. The doghouse seems to line up pretty well, trunk and quarters are good, but the passenger door is in too far at the top/front fender, pretty good at the bottom front, good at the top rear, and too far out at the bottom rear.

So, it needs to come out at the top/front and in at the bottom rear and stay the same at the bottom/front and top/rear. I'm not sure that's even possible to do with the hinge bolts, so I assume they will split the difference and call it "good enough" - which is what it appears the driver's side has done (it's off a little, but does not bother me.)

Add to that the slight difference between the top left and top right of the glass, the rubbing paint off inside the trunk lid where it hits the plastic, the slightly misaligned rear bumper, etc... The build quality of these cars, frankly, is shit, and Ford should be ashamed.

The car drives great and if they can get stuff lined up a little better I'll be fine. The trunk lid, I'm just going to add some sticky-backed rubber, because my lid actually looks good closed, I just don't want the paint to wear off & have it rust. But seriously, this is like back to Ford of the 90's as far as the body assembly.
 

JWS

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Door Adjustment

You can try and adjust the door to hinge bolts by loosening them and pulling the top out and allow the door to rotate about the striker plate. It's a pain and you may scratch some things. To really adjust the door you need shims behind the hinge to doorpost interface. I tried this, but don't have the special tools to tighten bolts tight enough to hold the door in place, so my door cannot be closed from the inside. It's too heavy and sags so far that I need the leverage from outside the car to lift it over the striker hoop. Without holding the door up while opening and closing, the door could dent the frender. I don't drive that much and park it with the left side of the car up against the left side of ithe garage, so I just get in and out on the passenger side. During the Holiday time-off, I'll pull the bumper and fenders and hood to try and get it all aligned and get access to the door post bolts to torque them properly. At least the rear is looking acceptable, for now.
image.webp
 

Dave

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I'm actually waiting for a call back from the guy at the body shop where I purchased the car.

If the dealer can't or won't get Ford to fix it, I'll pay a competent body shop out of my pocket - and it won't be the dealer's, because either this gets fixed for free or that's the last money Ford or that dealer gets from me.

This couldn't be more than a couple of hours labor I don't think, if they can't goodwill that even if Ford says it's "within tolerances" they don't deserve my business.

I mean, I'm not going all ballistic yet or anything, I've just been waiting for a call back to schedule an appointment, most likely they're going to be able to fix it and most likely there will be no charge.
 

Dave

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They have agreed to have the body shop fix it... I'm taking it in next week.

Hopefully they can get it looking better than it is currently.
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