Body panel alignment issues

[rvlyssup]

I am not going on any throat. Period!

Maybe my posts do not come "easy" and some think they are negative. I can't help it. I am posting what FORD delivered and what they delivered is very poor craftsman ship. My dealer did everything he can do - and more so far. I am not blaming my dealer at all. I am not blaming the people who worked in the body shop on my car and said right away that they can't fix what FORD in the factory put crooked together.

I am posting pictures showing how crooked the car is. If this is taken as "posting always negative" - I can't help it. I am sure honest reports of the poor quality FORD is delivering on some cars will not help "fan boys" to think of me like "the negative" jerk.
I personally would rather drive around and enjoy a beautiful new Mustang I did order - instead seeing it taken in parts and windows cut out only to get it later back with the answer: Sorry! Your car can't be fixed!

My car is in the rear left side to low and the front left to high. I don't even know how to describe how "twisted" it is. The whole left side is fxxxxx up! (Sorry!) People I know look at it and ask every time if it had an accident. Makes me nuts! I can't tell people to buy a Mustang in the moment because I lost trust in FORD and the Flat Rock QC! If this is the best what Ford can offer from Flat Rock/MI, I am not wondering why so many buy Asian cars in the USA. :cheers:

I'm just gonna tell it like it is so here goes.

No disrespect...you don't know me from Adam and likewise on my end. But your posts in this thread has gradually turned into the personal rant.:headbonk:

Your posts and accompanying pics are all redundant & repetitive. I (sure am not the only one who sees that) get it...as far as your concerned, you got a bad deal. Unfortunate & you have stated your case, multiple posts ago. Now follow through with Ford Canada and get whatever needs to happen done. No need to "thread crap" on other peoples concerns or accolades.

As for people here in 'Murica buying more Asian cars than American, you do know that is utter BS right? Get with the times...we did not buy a hand built Lambo or RR for goodness sakes. Stuff is gonna happen. What needs to happen is issues have got to be addressed & fixed properly. If not, then some method of compensation has to occur. Ranting and raving bout the same old sh!t does not nor will not help ones case.

EDIT: And those recent pics of your car being fixed look fine to me. If your reasoning was to show & tell people what flaws to watch out for, then its all good. If not & you are still insisting the car is FUBAR, it does not show as such; maybe ya better get some clear close up pics to prove your case & start a new thread.

That is all.

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[klumpikat]

Sorry! I market your post where I have a problem to understand people, accepting a very poor made car what cost - in my case $45,000 - and if it would be a Mustang GT - passing $50,000 if it is fully loaded.

There is no point in your comment, to look into my or any others updates, that we have the intention to post negative. I am pointing out where FORD failed to deliver a car what every buyer should expect in the 1st place and this is a car without any issues.

If we are looking objective into the 1st cars delivered:
Ford failed:

• to assemble the cars properly
• Ford QC failed completely
• dealers did not make a P re D elivery I nspection - like they should have

My car was taken in parts, windows cut out (without asking me for permission). And we are still talking about a brand new car here. Not a restoration project!

Skiski329's car shouldn't be delivered like this the first place. AGAIN - No QC and NO PDI. The assembly line didn't pay attention too.

I talked to Ford Canada - my CSM Cindy - and we do not have a lemon law at all in Canada. I can only hope that FORD Canada is coming up with something to reimburse me for my troubles or give me a different car (what I don't believe they do).
Again. If some members here think that we only post "negative" about the 6 generation MUSTANG - sorry! That's are facts. And I think, people who like to buy a new 2015 Mustang, should exactly know what they are getting into and be very,very careful at delivery day.

My dealer put many many hours into my brand new car and can't fix it at all. It is NOT his fault that the car came like this from the factory. Again. My dealer has to work together with the CSM and can't do nothing on his own but agrees that the car is crooked.

I will actually see if some car magazines have information about this issues already. FORD has to do something to fix this cars and I do not like to drive around for month with a free loaner when my car gets maybe cut in pieces and gets reassembled at the body shop.

If this sounds negative again - sorry that's how my Mustang looks like and that's how FORD delivered it. :amen:

*see attached pictures in all this posts and you know where to look on delivery day

:frustyapaya, I am not talking about you, or anyone else still trying to get Ford to get it together. Obviously there are plenty of customers that are experiencing problems that are not being resolved to their satisfaction; and of course Ford is in the wrong in your situation. I am not a 100% satisfied customer at all times, myself, whether it be as a result of poor service, food, goods, etc. Believe me, I understand you are very angry, and I certainly would be, too, if I were in your shoes.

I am only saying that it is great when a company does step up, fixes their mistakes as expected, and a formerly upset customer is happy with the results. People do not tend to publicly acknowledge when that occurs. Skiski is very happy with the service and support received and wants to commend a company for it - and it is nice to see someone ended up happy amongst all these problems, yes?
:cheers:

 

[klumpikat]

I was able to talk with the service manager today, and he really put me at ease. It sounds like they are going to take great care of the car, and make sure it's perfect.

We were able to find a day this week that works for both of us, so i'll update once it comes out.

I also have a new outlook on Ford and their service. Before, i was worried about the service (this being my first Ford). So far, i'm really impressed and wish i switched to Ford sooner!

I have to say the same about Ford/my dealership. This is also my first Ford.

I have one of the GTs that developed the horrid squealing brakes within a few weeks of purchase. My heart sank, as I just got out of a nasty relationship with a lemony 2006 Jeep Wrangler Rubicon that was constantly draining the old bank account with costly repairs. It had only 49k miles on it.

Had hiccups at first, like most everyone else: Multiple visits to the dealership for brake pad replacements and/or getting rotors turned, followed by broken promises ("A fix will be available in two weeks" - yeah, right, we heard that more than once).

But like in your situation, even with the inconveniences, Ford did fix the problem. My dealership was also awesome and very proactive during the whole mess. An official fix (TSB) was released and replacement parts were manufactured. I am now a satisfied customer and (so far) would consider another Ford product in the future. :cheers:

I subscribe to this thread to keep tabs on how Ford is handling this body panel debacle. I sincerely hope to eventually hear more success stories. I can only imagine the huge frustration everyone here is going through. :tsk:

 

[Papaya]

If anyone has a problem with members posting panel issues than don't read them. My last pictures show exactly where gaps don't fit. I can only hope that more and more customers refuse this poor assembled cars right at the dealership.

 

[JWS]

I'm just gonna tell it like it is so here goes.

No disrespect...you don't know me from Adam and likewise on my end. But your posts in this thread has gradually turned into the personal rant.:headbonk:

Your posts and accompanying pics are all redundant & repetitive. I (sure am not the only one who sees that) get it...as far as your concerned, you got a bad deal. Unfortunate & you have stated your case, multiple posts ago. Now follow through with Ford Canada and get whatever needs to happen done. No need to "thread crap" on other peoples concerns or accolades.

As for people here in 'Murica buying more Asian cars than American, you do know that is utter BS right? Get with the times...we did not buy a hand built Lambo or RR for goodness sakes. Stuff is gonna happen. What needs to happen is issues have got to be addressed & fixed properly. If not, then some method of compensation has to occur. Ranting and raving bout the same old sh!t does not nor will not help ones case.

EDIT: And those recent pics of your car being fixed look fine to me. If your reasoning was to show & tell people what flaws to watch out for, then its all good. If not & you are still insisting the car is FUBAR, it does not show as such; maybe ya better get some clear close up pics to prove your case & start a new thread.

That is all.

This thread is all about body and panel alignment issues. These are continuing problems with the 2015 Model. This a car designed on computers and built in a partially automated plant. If the design is not translated correctly into sheet metal, then it will not fit together correctly. Somewhere along the line, there was a mistake made in the stamping or welding and bonding of the left side of the body and roof panels. Ford needs to correct these problems before the 2016 models start down the line. They also need to engineer a shim kit to allow the body shops to align the doors, window glass, trunk, hood and fenders. This can be done. It won't be perfect, but it will make the car look much better. In many of these areas, the car is within Ford's tolerances. Just because it is within tolerance does not mean it looks right.

Up to now, I have been working on this myself. When I get to the point that I can't handle it, I will take it in to the body shop. Few people want to do this on their own, and if I didn't have an LE, I wouldn't either. I would have rejected the car and waited until the new models have had the production issues addressed.

This model Mustang is the best-looking, on both the inside and the outside. Why engineering continued to work with this car in its present state and not demand a fix is beyond me. When even the GT350 has the same problems, you have to wonder what they are thinking. Unfortunately, in the light, from a few feet back, most people don't see the problems. Out-of-sight. out-of-mind!

 

[5starr0]

The damn dealership had me come in at 7:45 this morning. I mentioned to them when I brought it in that the oil pressure seemed high upon start up and pointed out all the body panel issues. They just called me now at 4:15 to tell me they couldn't figure anything out with the oil pressure and haven't even done any of the body panel adjustments. They said that the rear window slope they were told by ford to compare other vehicles and because they saw some that had the same issue they weren't going to do anything about it. I'm sorry they just wasted my whole day and didn't do anything.

 

[Papaya]

The damn dealership had me come in at 7:45 this morning. I mentioned to them when I brought it in that the oil pressure seemed high upon start up and pointed out all the body panel issues. They just called me now at 4:15 to tell me they couldn't figure anything out with the oil pressure and haven't even done any of the body panel adjustments. They said that the rear window slope they were told by ford to compare other vehicles and because they saw some that had the same issue they weren't going to do anything about it. I'm sorry they just wasted my whole day and didn't do anything.

Before you go give Jeff a message. He can speed things up.:gossip:

 

[5starr0]

Already spoke with Jeff and he gave me a case number last week but wasn't able to connect with the manager associated with my region of the states, but apparently that didn't mean anything to the dealership. They could have worked on so much today and didn't do anything. They said they will drop my car off to my work tomorrow but the more I think of that the less I want them driving my car.

 

[Papaya]

panel issues repair time.

Already spoke with Jeff and he gave me a case number last week but wasn't able to connect with the manager associated with my region of the states, but apparently that didn't mean anything to the dealership. They could have worked on so much today and didn't do anything. They said they will drop my car off to my work tomorrow but the more I think of that the less I want them driving my car.

You see. There is a point were I say that FORD should give us who have this alignment issues something for our lost time. I can tell you right away, that if your car has the back alignment problems, there is no way they fix it in 1 day.

Please read also:
http://www.mustang6g.com/forums/showpost.php?p=462595&postcount=15

Thanks!

 

[JoeySD]

looking forward to having Ford Quality Control back on the assembly line for the 2016 model year cars. Why they did away with QC in 2015 I have no idea. I mean its so obvious with all of the reported issues on this thread. hahahahahahah

 

[Todd15Fastback]

When even the GT350 has the same problems, you have to wonder what they are thinking. Unfortunately, in the light, from a few feet back, most people don't see the problems. Out-of-sight. out-of-mind!

I didn't realize GT350's were in production and on the streets? You have physically inspected these "production cars on the dealer lots"?

:doh::doh::doh:

 

[Papaya]

I didn't realize GT350's were in production and on the streets? You have physically inspected these "production cars on the dealer lots"?

:doh::doh::doh:

You can't get over this "complaints and issues" posts? Every time you take a sentence out of it's meaning.

Yes! If the GT350 is a 2015 model, there is a chance that they have issues too.

 

[Nanashii]

Looks like I am the latest 'victim' of the alignment monster.



Not sure how this happened. The panel and bumper alignment was spot on when I picked up the car back in January.

 

[5starr0]

just spoke to the regional CSR for my area. The dealership can compare vehicles to see if they have the same issue and if those cars do they can deny service to fix it. This was in regards to the rear window slope if anyone wants to bring that up. Not the biggest issue but still should be straight when delivered.

Getting my car back today after work for the hood and other panel adjustments. Hope they did a good job. The service department at the dealership I bought my car from is not impressing me, will be going somewhere else in the future for other in warranty needs.

 

[JWS]

GT350 Issues

I didn't realize GT350's were in production and on the streets? You have physically inspected these "production cars on the dealer lots"?

:doh::doh::doh:

All you have to do is look at the photos on the GT350 Threads and the photos from various news sources on the cars at the Auto Shows. They are not production cars, but I doubt they will change for 2015.

The front bumper, fenders, and hood are very good, but that is because they changed everything from the firewall, forward. The big wing and mount hide some of the trunk and trunk panel alignment problems.

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