Rear Camera Recall - does the work require getting behind the infotainment center console?

[PVAMT]

As the title states, for those that had the recall work done for the rear camera, did the techs need to get behind the infotainment console or does the wiring connect somewhere else?

I’m asking because my CarPlay switches on and off intermittently when the car is hot/warm. As soon as it cools down, the connection is solid, and I can speed up the process by closing the vents with the AC on high. I’ve already replaced the module in the center armrest, so my suspicion is a loose connection behind the screen that contracts once cooled.

Was hoping they have to get behind to replace the rear camera wiring and could make sure all the other connections are tight.

No, I had mine done a few weeks ago. They opened the trunk, pulled the cover and then unwrapped the harness. They put a small flexible fiberglass rod into the harness and rewrapped the harness. It’s supposed to keep the harness from getting pinched when you shut the trunk. The mobile tech said many cars weren’t affected but some got pinched and broke the wires. All in all it took less than 20 minutes and they sent the mobile technician to do it. He didn’t find anything but did the bulletin anyway. I had put mine off thinking they were going to do something with the stereo and I didn’t want them messing with it. I got tired of the robo texts and decided to get it done.

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[RacerPaul]

Hi guys, for mine it was much more complicated and time consuming. Unfortunately I did not get to talk with the technician, but they told me the entire rear trunk harness had to be replaced, lot's of trim had to come off, I had to leave my car with the dealer because it was a four hour plus job

I would try and talk to a reputable Ford service manager, if you can find one...btw my car is a 2017 GT convertible, and although as I mentioned before, I had literally no problems with the back up camera, only a trunk light that refused to work

(I put a magnetic motion detecting puck light in there, because the factory trunk light is about like having a match in a cave)
Now everything is still good, all paid for by the recall.

 

[RDS]

Not trying to hijack thread but is this recall US only or also UK? is there a VIN number for the vehicles affected - our registration/model years will likely be out of phase with yours.

thanks

RDS

 

[blipszyc]

Not trying to hijack thread but is this recall US only or also UK? is there a VIN number for the vehicles affected - our registration/model years will likely be out of phase with yours.

thanks

RDS

I think US only and all models thru years ‘15-17’. You might be able to dig up the US TSB and show it to your local dealer and see if they’d cover it. Not sure how recalls are done outside the US.

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