Hoofer
Well-Known Member
- Joined
- Jun 10, 2020
- Threads
- 2
- Messages
- 320
- Reaction score
- 406
- Location
- Western Wisconsin
- First Name
- Boz
- Vehicle(s)
- 2020 GT Vert, PP1, MagneRide, ActiveExhaust, B&O
It was a gt350, which HPDE days are not exclusions in the warranty supplement in 2019…. So I told them it happened on track and even showed them the video. I did omit to offer up the fact that a fomoco plug was not installed at the time of incident.
I had 22 warranty issues addressed in 27 months of ownership, including a new engine and transmission. They knew full well the car was tracked often, because I told them things broke on track and they knew me…. Every time I got pushback for warranty coverage, it turns out it was always on the service advisor side, not ford corporate. Ford was always happy to cover track use, but the advisors make less of a commission on warranty work vs out of pocket so they’re incentivized to tell you that ford wouldn’t cover it. Sucks that it’s a thing…. But that’s how it works apparently.
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