Took car in for alignment, left with burned clutch

[FreePenguin]

I dont know, I think you'll have a fight regardless. If they hire people like this, they probably are aware of these issues and just deny them regardless til lawsuit happens.

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[DopamineQuest]

something tells me your clutch will be okay lol

Yea my clutches should be fine, it's the handing an 800 horsepower car to a kid that makes 15 bucks an hour that worries me lol

 

[Oakley]

man thats exactly why i only let certain shops do my alignments on the special cars.

 

[DopamineQuest]

man thats exactly why i only let certain shops do my alignments on the special cars.

Yea, I'm in the process of trying to locate one of these as we speak lol

 

[K4fxd]

Yea my clutches should be fine, it's the handing an 800 horsepower car to a kid that makes 15 bucks an hour that worries me lol

Especially when he could make 20 per hour at McDonalds.

 

[JetGray_Mach1]

I can believe it, and it makes me glad I stopped going to Firestone.

Firestone is crap! I think I will just take mine to the dealer and wait for it there. Or find a performance shop that I can trust around me.

 

[ShadesOfBloo]

Yea, I'm in the process of trying to locate one of these as we speak lol

If there's a sports car club in your area that does autocross or track events, their members would basically have a list of shops they trust with their alignments.

 

[DopamineQuest]

If there's a sports car club in your area that does autocross or track events, their members would basically have a list of shops they trust with their alignments.

Great idea ty

 

[Bulldog9]

Garbage tech at a garbage shop. This is why I do 90% of my own work and AWAYS do waiting appointments for routine work like an alignment.

I have such distrust that I haven't brought my Bullitt in the the rear camera recall. Everything works fine, so I'll avoid the shaved apes (aka service techs) whenever humanly possible.

Agree with others that you need a lawyer. I'd want a new flywheel, clutch pack and TO bearing and work done at a Ford dealership that knows Mustangs.

 

[First Stang]

Saddened to read what happened. Becase of this, Im gonna program my spare as a mykey to use for service calls and I’m programming it for a “teenager”. I think you can set some parameters like top speed , always on traction controls and radio volume but won’t help with bad driving. Glad you had the dashcam to support your case.

 

[DougS550]

Friendly reminder that an alignment doesn’t require a test drive.

Absolutely correct, No Alighnment Drive check needed I never allow any mechanic/ Tech to drive my car, if their comes a time in which it is nessasary, Yep, Im sitting right next to them. And for me, I alway take picture of my odometer at the shop and reverify when they are complete. I always wait and watch.

 

[luca1290]

This

This is why I do 90% of my own work and AWAYS do waiting appointments for routine work like an alignment.
I have such distrust that I haven't brought my Bullitt in the the rear camera recall. Everything works fine, so I'll avoid the shaved apes (aka service techs) whenever humanly possible.

And this

I never allow any mechanic/ Tech to drive my car, if their comes a time in which it is nessasary, Yep, Im sitting right next to them. And for me, I alway take picture of my odometer at the shop and reverify when they are complete. I always wait and watch.

Sums up everything has to be said.

OP, very sorry to hear what happened to you but unfortunately it's becoming a quite common story to hear.

 

[Geodudes550]

UPDATE
Weeelllll, I filed a claim with my insurance, Firestone’s insurance, and I’m in contact with a lawyer. At my sister’s recommendation, I reported the shop to Bureau of Automotive Repairs since that shop has had complaints before. All of these parties now have the dash cam footage and the service invoice.

Now, I’m dead in the water until the 23rd when Ford gets a chance to look at it. I requested a full inspection and notified them of why it needs it. I sent the footage to the service manager so he knows what to expect and his reaction of “geez that doesn’t sound good” doesn’t give me hope of an easy fix.

I’ll update the situation on or around the 23rd when I find out what the damage is. Thanks guys for your great suggestions and support. Situation sucks and I’m glad you guys feel my pain.

 

[CrazyHippie]

god that was some terrible driving, missed shifts, clutch riding, and general bad practices driving a manual.

Dude, I'd be livid. DEFINITELY get a thorough WRITTEN inspection, with a repair quote, and get a lawyer. I'd sue them for actual and punitive damages. Document the time and mileage for all activities related to getting it fixed and record the days without the ability to drive the car.

Your videos clearly document the cause of the clutch failure. Whoever was the driver has no clue how to drive a manual car and should never have gotten behind the wheel. A lawsuit will make an example of this shop. Don't hold back.

What a shame - but this is a perfect example of the value of a dash camera!

 

[Johnny Rockit]

This feels like when I had my house broken into a few years back. It was months before I could sleep soundly after it happened. It’s going to drive me nuts forever because any little noise or clunk is going to be maddening.

I assume you have firearms at the ready now if you didn't before.

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