Please help

[ImmaJosh]

There might be more than one. Maybe older part number.

TG11955 was the one I used for the oil filter.

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[ImmaJosh]

I'm sorry Josh, but my gut told me that you were going to go down this path. The brand and model filter you used is indicated for your car so unless it was improperly installed would not have caused your engine to blow. Also I'm interested in knowing how much oil was found in the pan?

If they try and tell you that this issue will not be warrantied you need to get the exact particulars as to why they are denying it. Then, if needed, contact Ford and start a claim.

It was installed correctly, that I am certain. They didn’t say another about how much oil was in the pan even with me harassing them for the answer.

 

[usgiorgi]

It was installed correctly, that I am certain. They didn’t say another about how much oil was in the pan even with me harassing them for the answer.

It's time for you to start getting things in writing for a possible court case. You need them to provide a reason on the warranty denial. Ask them what about the filter caused the issue. The oil level needs to be noted as nominal or not. Don't let them say "the car was overfilled/underfilled" at a later period. It seems that they're trying to weasel out of a $20k+ job.

 

[ImmaJosh]

Josh Ford cannot deny a warranty claim due to user service if you can prove everything was done correctly and to manufacturers specification. But going through your posts regarding the change I'm afraid something went wrong. It is highly unlikely to blow a motor just after an oil change and that not be the reason it blew. Possible yes, but not likely.

Personally, it makes sense for the filter to have been faulty. Unless TG11955 oil filter from Canadian tire is not for the car then it would have to be that.

 

[sk47]

Hello; Many years ago the law allowed us to use brands of products such a oil filters that are not from the vehicle Mfg. ( magnuson-moss act , thanks usgiorgi) The Mfg has to let their specs be known and other companies can make such items for us to use. Goes for oil and other things as well. If the Fram oil filter meets specs that is not something to void a warranty.
I also do not know about Canada law.

Improper instillation might be a sticking point. I have not done a canister filter job in a long time, so I may not know the particulars. Seems to me a pretty basic task and hard to screw up. I do my own work and have for decades. If they start voiding a warranty for self service, I will be pissed.

Might be time to go directly to a Ford rep and get away from this dealership if possible. I am very interested in these engine failures. My plan was to have a new F-150 and a V8 Mustang. I have been shopping for a while and have made a few offers. My friends do not understand as many are one day shoppers, while it can take me a long time to get the deal or vehicle I want. I was about to buy a F-150 a few months ago but walked on a very good deal after finding some concerning reports on the Gen III Coyote engine and 10 speed trans.
Turns out I can not find the information I seek. Ford is not telling much about the problems with the engines. I do not know if it is only a very few engines which fail, and the web reports make it seem a lot. Best case would be if the engine failures are a very small % of all engines. I just cannot find out.
If Ford starts to balk on warranty repair using that you did the work yourself as a reason, then this may be a last straw. There are a number of us watching this with Ford and the gen III Coyote. At some point I will have to either take a chance with Ford or just move on to some other vehicles. I joined this site to find information and do find the site a good one. I wish you luck with this and hope Ford does not make this a painful experience.

 

[HoosierDaddy]

It was installed correctly, that I am certain. They didn’t say another about how much oil was in the pan even with me harassing them for the answer.

How can you not know how much oil was in it when it got to the dealer? Are you implying you never even checked the dip stick?

What makes you say it was installed correctly?

I don't see where the OP mentioned the oil pressure reading but can't believe an owner wouldn't have looked there first and often. Is there a way to install one of these in a way that it prevents oil flow and an owner wouldn't even look at the gauge?

Didn't some member here have a filter come apart due to improper installation or defect? I guess a piece of something could block oil just to some locations.

If the filter fell apart and could be shown to be defective, that wouldn't be Ford's problem. Either the filter maker OR (a stretch) possibly an agent for the owner who chose it.

May need to sue Fram

 

[sk47]

Personally, it makes sense for the filter to have been faulty. Unless TG11955 oil filter from Canadian tire is not for the car then it would have to be that.

Hello; I do not know if you have been reading threads about engine failures on the forum. There have been many reported with no fault placed onto the owner. As I stated in a different post it is not yet known what sort of percentage these failures represent overall. Ford may have flaws with there engines that have nothing to do with the oil filter you used.

 

[Cobra Jet]

Update:

So they couldn’t prove misuse, instead they’re trying to say a bad oil change. They’re trying to blame to oil filter. It’s a Fram TG11955 and my other dealership told me that it should fit and work fine. Rod bearings was definitely what broke. I’m kinda just assuming my warranty is gone but idk.

Wiping rod bearings would be caused by:
1) lack of lubrication (ie: running on low or no oil)
2) cylinder washout due to too much fuel in the oil
OR
3) coolant in oil due to head gasket failure

They have to prove the oil filter was the initial cause that led to the engine failure.

If it was the proper cartridge filter, installed correctly, didn’t come apart and there was still oil in the car (at a safe level), I’m not finding the correlation between the oil filter and wiping out rod bearings.

If it was rod failure - I’d be willing to bet it occurred by 1 of two possibilities:
1) timing chains jumped
2) the engine dropped a valve (or more than 1), valve(s) compressed by the pistons and all hell broke loose from there...

 

[CJJon]

So they went from bald tires to the oil filter?

Bullshit on both accounts.

 

[ImmaJosh]

How can you not know how much oil was in it when it got to the dealer? Are you implying you never even checked the dip stick?

What makes you say it was installed correctly?

I don't see where the OP mentioned the oil pressure reading but can't believe an owner wouldn't have looked there first and often. Is there a way to install one of these in a way that it prevents oil flow and an owner wouldn't even look at the gauge?

Didn't some member here have a filter come apart due to improper installation or defect? I guess a piece of something could block oil just to some locations.

If the filter fell apart and could be shown to be defective, that wouldn't be Ford's problem. Either the filter maker OR (a stretch) possibly an agent for the owner who chose it.

May need to sue Fram

Ok I’ll try to answer all these questions as best I can.

I addressed the oil situation earlier but not in great detail. The dip stock showed it had a lot of oil left before it went into the dealership. The oil pressure and gauges were fine. No issues there. It was installed correctly because I had talked with the guy at the dealership about doing oil changed on GT350s as I know people have had problems doing it. He told me the brands I could use and how to install. Again there was no warning this would happen. The car acted fine, gauges were fine.

 

[CJJon]

The dip stock showed it had a lot of oil left before it went into the dealership.

Can you be a little more...specific?

The way you phrased that "a lot of oil left" seems odd to me. Did some of the oil leak out when the motor blew?

 

[sk47]

Hello; One additional thought. If the filter you used is listed by Fram to be the correct one for your engine and it is determined that filter caused the failure, then you may have a case against Fram itself.
Try to not let the coming hurdles you will face or the critics who will haunt the thread get you down. It is a blow to have such a thing happen to a nice car such as yours.

 

[ImmaJosh]

Can you be a little more...specific?

The way you phrased that "a lot of oil left" seems odd to me. Did some of the oil leak out when the motor blew?

The oil life was about 82% but if you wanted to know how far up the dipstick I’d say at least 75% of the dipstick probably more. I’m going off by memory here so sorry if this isn’t that specific. Again the dealership has been very VERY vague. I’ll give you more information as it comes.

 

[StealthFighter]

do you know how to read the dipstick?
sounds like you have no idea as to a correct reading or ????
oil 75% up the stick sounds like either way overfilled or reading it while the engine is running or not left sit sit idle ( OFF) for a few minutes and checking at least twice right after one another.
maybe just me but I am confused by your answers.

 

[CJJon]

To clarify - Was the oil level somewhere between the two holes?

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