Dealer put in wrong oil

[Norm Peterson]

That's why I buy my motor craft oil change kit from k-man oil on line and bring it to a very good oil change spot near me.they charge n me 20 bucks to use my oil.i watch them put it in.im too old to do my own change anymore.

Good that you found somebody trustworthy . . . I haven't, probably a consequence of being able to do most of my own work.

When I was in my early sixties my wife felt that it was probably time I gave up doing some of the car maintenance and I was sort of ready to go along with the idea. But after the dealership oil change tech managed to crimp two oil filters in three oil changes resulting in oil leaks about a thousand miles later (and I ended up doing that part of the job right myself anyway), any notion of having somebody else do my oil changes went straight out the window.

Now at 71 and change, I'm not as nimble as I once was either. So it takes a little longer. But even she doesn't want a dealership touching our cars unless it's for a recall or something that I really can't handle. Those free oil changes that come with that new car? Give 'em to somebody else.


Norm

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[stangman638]

Then they wonder why I dont trust the service dept, last time they attempted a repair, they guessed wrong and issue still was there.. Now they put in the wrong oil.. I mean its in the freaking manual, how can they screw that up?

 

[HoosierDaddy]

Mistakes are a part of life. One of our members did there own oil change and forget to fill the engine with oil. When they towed the car to Ford with no oil and no dipstick, guess who got stuck paying for a new engine, hint, it wasn't Ford.

Yeah, if someone is as bad or worse than the bottom third of minimum wage dealer or Jiffy Lube (they still exist?) oil changers, not a good idea for them to do it themselves.

Good point. Lots of posts making it sound like anyone can do it. For example, the dealer employee who left oil out or put in the wrong oil or amount or dented your car might do the same to their own car.

 

[Bullitt0819]

I use the dealer because the price of the oil + filter is about 20 bucks cheaper than if they did it. Last weekend, needed it done in a pinch, so took my chances instead of using the private shop.

I no longer do it myself, last time I did it, had 7 qtz in the street an 3 in the pan!!

I did every oil change--3-6Kmiles intervals, depending on driving mix--on my '08 Bullitt (traded-in at 135Kmiles on a new one). But, the dealer I got my new Bullitt from offers 'free oil changes for life--5mos or 5Kmiles--and still I was inclined to do my own changes, but getting rid of 10qts and a dirty filter properly is the biggest hassle with no convenient recycling facilities nearby.

I'll keep my chops--got 6 other cars/trucks to maintain.

 

[Mrmarkmac]

Had the general tick that follows an oil change, but this tick was a little different, and it wouldnt go away after driving hard at high RPM.

Don’t worry about the tick, it’s normal. Just drive it and enjoy the car. Ford even says you will hear it more after an oil change.

 

[MikeHTally]

Good that you found somebody trustworthy . . . I haven't, probably a consequence of being able to do most of my own work.

When I was in my early sixties my wife felt that it was probably time I gave up doing some of the car maintenance and I was sort of ready to go along with the idea. But after the dealership oil change tech managed to crimp two oil filters in three oil changes resulting in oil leaks about a thousand miles later (and I ended up doing that part of the job right myself anyway), any notion of having somebody else do my oil changes went straight out the window.

Now at 71 and change, I'm not as nimble as I once was either. So it takes a little longer. But even she doesn't want a dealership touching our cars unless it's for a recall or something that I really can't handle. Those free oil changes that come with that new car? Give 'em to somebody else.


Norm

THIS. So true. They can also have the light-year mileage and three generations warranty. Takes me a bit longer to wriggle under and then re-surface, but that's OK. It's still faster than paying someone. Cheaper, too.

 

[Lightning Struck]

Also want to send a sample out to Blackstone to have it analyzed. might as well, I already have a kit laying around the shop.

I would skip sending in the first change, and do the 2nd. It's going to look nasty, and not really tell you anything other than the engine was breaking in.

 

[Sig556]

I have owned 35 cars so far. My first brand new car was a 66 Chevelle and I have never had a free or otherwise oil change done at the dealer. As long as I am able to crawl underneath my car I will change the oil and filter and do it myself the right way.

 

[Little Guy]

Reminds me of a joke i seen a long time ago.

OIL CHANGE INSTRUCTIONS FOR WOMEN:

1) Pull up to Jiffy Lube when the mileage reaches

3000 miles since last oil change.

2) Drink a cup of coffee

3) 15 minutes later write a check and leave with

a properly maintained vehicle.

Money Spent:

Oil change: $20.00

Coffee $1.00

Total: $21.00

OIL CHANGE INSTRUCTIONS FOR MEN:

1) Go to parts store and write check for $50

for oil, filter, kitty litter, hand cleaner

& scented tree.

2) Discover that the used oil container is full.

Dump in hole in backyard.

3) Open a beer and drink it.

4) Jack car up. Spend 30 minutes looking for

jack stands.

5) Find jack stands under kid's pedal car.

6) In frustration, open another beer and drink it.

7) Place drain pan under engine.

8) Look for 9/16 box end wrench.

9) Give up and use crescent wrench.

10) Unscrew drain plug.

11) Drop drain plug in pan of hot oil: get

hot oil on you in process.

12) Clean up mess.

13) Have another beer while watching oil drain.

14) Look for oil filter wrench.

15) Give up; poke oil filter with screwdriver

and twist off.

16) Beer.

17) Buddy shows up; finish case of beer with

him. Finish oil change tomorrow.

18) Next day, drag pan full of old oil out

from underneath car.

19) Throw kitty litter on oil spilled during step 15.

20) Beer. No, drank it all yesterday.

21) Walk to 7-11; buy beer

22) Install new oil filter making sure to apply

a thin coat of oil to gasket surface.

23) Dump first quart of fresh oil into engine.

24) Remember drain plug from step 11.

25) Hurry to find drain plug in drain pan.

26) Discover that the used oil is buried in a

hole in back yard along with drain plug.

27) Drink beer

28) Uncover hole and sift for drain plug.

Discover that first quart of fresh oil is

now on the floor.

30) Drink beer

31) Slip with wrench while tightening drain

plug and bang knuckles on frame.

32) Bang head on floorboards in reaction to step 31.

33) Begin cussing fit.

34) Throw wrench

35) Cuss for additional 10 minutes because

Playboy magazine was in the way and the

wrench hit Miss December (1992) in left boob

36) Beer

37) Clean up hands and forehead and bandage as

required to stop blood flow

38) Beer

39) Dump in five fresh quarts of oil

40) beer

41) Lower car from jack stands.

42) Accidentally crush one of the jack stands.

43) Move car back to apply more kitty litter

to fresh oil spill

44) Beer

45) Test drive car

46) Get pulled over: arrested for driving under

the influence

47) Car gets impounded

48) Make bail

49) Get car out of impound

Money spent:

Parts $50.00

DUI $2500

Impound fees $75.00

Bail $1500.00

Beer $25.00

Total- $4150.00 ... but you know the job was done right!

 

[TehEno]

Supercharged mustangs use 5w50, maybe they thought it was blown

 

[NoVaGT]

.....The problem with changing your own oil is if it's under warranty and develops an oil-related issue.....

There's no issue with that. There's no warranty concerns if you change your own oil. At worst, you just keep your receipts.

I swear, there is so much bad information about warranties, it's staggering. Let's not spread incorrect information around.

 

[SAL-E]

Agree. Keep good records, and you will be fine.

 

[Bluemustang]

Then they wonder why I dont trust the service dept, last time they attempted a repair, they guessed wrong and issue still was there.. Now they put in the wrong oil.. I mean its in the freaking manual, how can they screw that up?

My dealership F'd up a simple alignment and caused an issue where there wasn't one. They blamed it on my KONI shocks. Last time I ever went to the dealer and I will NEVER go back again.

Lesson: do it yourself or find a reputable shop you can trust. Sometimes it takes a bit of searching to find it. My shop is a family owned business that's been in operation for over 30 years. Businesses like that I find are the most trustworthy because they've had to earn the respect and keep it to be in business that long. With the mom and pop shops, usually the bad ones are found out sooner or later. Dealers don't care because they'll stay in business regardless and could probably care less how happy you are.

 

[Sig556]

Lesson: do it yourself or find a reputable shop you can trust. Sometimes it takes a bit of searching to find it. My shop is a family owned business that's been in operation for over 30 years. Businesses like that I find are the most trustworthy because they've had to earn the respect and keep it to be in business that long. With the mom and pop shops, usually the bad ones are found out sooner or later. Dealers don't care because they'll stay in business regardless and could probably care less how happy you are.[/QUOTE]

I agree 100% I am new to NC and there are horror stories out there about the local repair shops and this info comes from three different parts stores. Napa, O'Reilly, and Auto Zone. I will find a good shop it's only a matter of time.

 

[MikeHTally]

There's no issue with that. There's no warranty concerns if you change your own oil. At worst, you just keep your receipts.

I swear, there is so much bad information about warranties, it's staggering. Let's not spread incorrect information around.

And let's not mislead members who believe all they need is oil receipts.

From the Ford Warranty declaration:
"... It is your responsibility to make sure that all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Owner’s Manual will invalidate warranty coverage on parts affected by the lack of maintenance. Make sure that receipts for completed maintenance work are retained with the vehicle and confirmation of maintenance work is always entered in your Owner’s Manual."

Buying a few quarts of oil and a filter is not "completed maintenance work". Just 'cause you say the oil was changed doesn't explain the sludge dripping from the drain or the burnt oil smell.

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