Supersolo
Well-Known Member
- Thread starter
- #1
So...
It seems to have come, to this.
That for a greater good, I might warn other Mustang owners about Whipple super chargers!
It seems, thanks to Whipple, I've been left no other course than to post about my Whipple experience!
Bought & had installed, a Whipple system & initially, all was, well, allbeit, marginal...
Problem was, the Whipple tune lacked real world driveability.
Obviously, going from NA to FI, comparisons can be "subjective".
Subject to the product & the install.
However, this post is about how frustrating Whipple can be when it comes to customer support.
It has been my experience that Whipple are unacceptably slow & casual about supporting customers who spend 5 figure sums of their money on Whipple product.
As in, if you have an issue... Whipple may decide to help, but:
a) don't expect a response which at least lets you know someone is looking into the issue.
b) don't expect a resolution to your Whipple problem!!!
A basic item of the Whipple product has failed, ie, the flash tool.
I raised a help request...
Initially I received the automated confirmation.
2 days later, with no update from Whipple, I contacted them by telephone & was told I'll receive a "fix" tomorrow...
Nothing since...
So now, still with no resolution & a total lack of effective support from Whipple, I feel I might share my experience with the forum & reluctantly warn anyone considering investing in a Whipple S/C to think again.
It seems to have come, to this.
That for a greater good, I might warn other Mustang owners about Whipple super chargers!
It seems, thanks to Whipple, I've been left no other course than to post about my Whipple experience!
Bought & had installed, a Whipple system & initially, all was, well, allbeit, marginal...
Problem was, the Whipple tune lacked real world driveability.
Obviously, going from NA to FI, comparisons can be "subjective".
Subject to the product & the install.
However, this post is about how frustrating Whipple can be when it comes to customer support.
It has been my experience that Whipple are unacceptably slow & casual about supporting customers who spend 5 figure sums of their money on Whipple product.
As in, if you have an issue... Whipple may decide to help, but:
a) don't expect a response which at least lets you know someone is looking into the issue.
b) don't expect a resolution to your Whipple problem!!!
A basic item of the Whipple product has failed, ie, the flash tool.
I raised a help request...
Initially I received the automated confirmation.
2 days later, with no update from Whipple, I contacted them by telephone & was told I'll receive a "fix" tomorrow...
Nothing since...
So now, still with no resolution & a total lack of effective support from Whipple, I feel I might share my experience with the forum & reluctantly warn anyone considering investing in a Whipple S/C to think again.
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