Sync3 Ghost Touch Issues

[yosv0610]

Well, after couple month (not driving too much) the ghosting issue has came back. Last time it happened I removed the screen protector from the screen, I did two updates, and the issue seemed to have gone, but couple days ago I turned the car on and the ghost was touching my screen all around. I can’t drive the car like this because it happens simultaneously. Go back and forward, check and uncheck, open apps, change things in settings. So… nobody has experienced this issue and I was lucky enough to get the silly Sync3?

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[stanglife]

Explain the screen protector? Like an iphone screen protector? Any chance the primary screen was damaged by the install or uninstall?

 

[yosv0610]

Explain the screen protector? Like an iphone screen protector? Any chance the primary screen was damaged by the install or uninstall?

nah, that’s a simple thing, just attach it. Also it worked perfect for almost 2 years. I called my dealer and my technician told me those things happen to those systems. I will have to change that….

 

[Spensar]

This same thing is happening to me now. It seems to be getting worse by the day. Apple carplay instantly does it. I think its ghosting a swipping motion.
Anyone have any ideas on a fix?
Thinking of just getting a used one off ebay and seeing if that fixes it.

 

[yosv0610]

This same thing is happening to me now. It seems to be getting worse by the day. Apple carplay instantly does it. I think its ghosting a swipping motion.
Anyone have any ideas on a fix?
Thinking of just getting a used one off ebay and seeing if that fixes it.

They replaced my module and days ago it’s back. Not so aggressive as before, but probably matter of time. Have you notice any noise coming from your steering wheels? Probably they have to replace my screen and my steering wheel, something might be stuck from factory. I don’t know…

 

[Spensar]

I noticed the cruise control panel on the left side gets kinda warm.
They also did a battery warranty last year but this issue didnt start until a few months ago and it was only doing it very slightly not enough for me to notice it.
But now this past month its just instant ghost touching.

Im out of warranty so this really sucks

 

[yosv0610]

I noticed the cruise control panel on the left side gets kinda warm.
They also did a battery warranty last year but this issue didnt start until a few months ago and it was only doing it very slightly not enough for me to notice it.
But now this past month its just instant ghost touching.

Im out of warranty so this really sucks

Probably there is your issue, in your steering wheel. Again, they replaced my module and it’s back, but I haven’t driven my car since then too much, so probably it was never fixed. My next try will be the steering wheel.

 

[Spensar]

Probably there is your issue, in your steering wheel. Again, they replaced my module and it’s back, but I haven’t driven my car since then too much, so probably it was never fixed. My next try will be the steering wheel.

Only thing is im pretty sure that was happening a long while before.
I wonder if I could just unplug it and see if it fixes it.
Maybe pull the fuse for cruise control if there is one...?

 

[yosv0610]

Only thing is im pretty sure that was happening a long while before.
I wonder if I could just unplug it and see if it fixes it.
Maybe pull the fuse for cruise control if there is one...?

I have no idea.

 

[CzechMate]

I'm experiencing persistent issues with ghost touches on my 2020 GT350. The problem is so severe that it sometimes renders the touchscreen unresponsive due to the excessive ghost touches. I tried unplugging my phone and removing the cable, it does it in Sync menu as well. I tried master reset, no luck. I tried switching to night mode, no luck... Does anyone have any suggestions for how to solve this issue?

 

[Blizzard_350]

I have had this issue twice in my Ram truck. The screen is the issue. LG made the screens and they degrade to the point that the screen itself is initiating the "touch". Mine was so bad that I couldn't use my truck, it was effecting the climate controls and radio. I'd be driving and the radio would go full loudness and the AC would turn on then the heat and the blower motors all sorts of different settings. Only fix was a complete center console with screen replacement. The second one did the same thing, massive quality control issues.

 

[CzechMate]

I got rid of the issue: I disconnected the battery for one hour, and after connecting it, the issue was gone. I was able to to jailbreak my Sync3 and also to upgrade it to the most recent version. Next step is installing custom theme and background...

 

[yosv0610]

Well, after not being driving too much to check if the issue come back, I can tell that the ghost is back! Damn sync 3 system!
I told the dealer guy to replace the screen too, but they always go after the cheapest fix first. Now, have to return and see what story this time.

 

[yosv0610]

I have had this issue twice in my Ram truck. The screen is the issue. LG made the screens and they degrade to the point that the screen itself is initiating the "touch". Mine was so bad that I couldn't use my truck, it was effecting the climate controls and radio. I'd be driving and the radio would go full loudness and the AC would turn on then the heat and the blower motors all sorts of different settings. Only fix was a complete center console with screen replacement. The second one did the same thing, massive quality control issues.

I told the tech to replace the screen but he was after the module. So, here it is…

 

[Spensar]

I told the tech to replace the screen but he was after the module. So, here it is…

Part of me doesnt think its the module. Another ford tech told me the same thing that the module dies. My car is out of warranty so im not going to have them mess with it.

These past few colder months, the screen stopped ghost touching so then I tried to use apple car play again but then the issue came back up again. So maybe it really is the screen itself??

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