PonyGrrrl
Well-Known Member
- Joined
- Nov 16, 2014
- Threads
- 10
- Messages
- 1,377
- Reaction score
- 447
- Location
- South Florida, USA
- First Name
- Jeanne
- Vehicle(s)
- 16 Cadillac ATS V Coupe
Yes, it's a third party not Ford. Do you have a copy of the contract you signed? The one for the tire and wheel protection? Read it and follow the instructions for filing a claim. The dealership probably tried to file a warranty claim with Ford and that's not the same thing.
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