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04SloSnake

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Actually people have proven the OEM calibration does allow pre-ignition. Tying a catback to a blown motor is stretching at best and is just a way to save money by denying warranty. The piston damage is directly linked to LSPI and that condition exists with stock exhaust as well as a modified exhaust.
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FordTechOne

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I'm a mechanic and business owner. I service fleets and business vehicles. Many are commercial trucks and vans. Rangers to F750s to international durastars and freightliners. I've had my times with all makes and models of vehicles. When it comes to warranty repairs they have the upper hand. I'll give you an example. On 3 F550 fords in a fleet I service all less then 20000 miles had the 6 speed trannys go out. All the trucks are 2012. Still under warranty at the time. Each truck has a PTO driven air compressor and generator. Ford blamed it on the PTO drive. Even when it was proven that the PTO wasn't at fault. I'm also a driveline specialist and to get a second opinion on the PTO I sent them back to Chelsea. They confirmed that the PTO was still good but ford didn't care and charged the customer $10000.00 for each transmission. I had a 4th truck do the exact same thing as the first 3. I removed the PTO and sent the truck to the dealer and they replaced the tranny free under warranty. These transmissions come up fitted by a ford approved up fitter. And the transmissions already have a PTO hook up right from ford. If they want to denie a warranty good luck. They have better lawyer and more money then you. If you modify your car while it's still under warranty give it a good thought or, learn to fix it at your expense, wait until it's out of warranty or don't do it at all. I do my own wrenching so I don't care about warranties.
But if you install headers and your engine blows up they can denie it. But if the window motor goes out then they will cover it. It's a iffy subject.
And how do you know the PTO wasn't at fault?? Are you the engineer who determined the nature of the failure? Of course not.

The 6R140 is an extremely reliable and bulletproof transmission. When you have 4 trucks fail a transmission and ALL are equipped with the same PTO, that immediately raises a red flag, and it's quite obvious it's not a problem with the truck, it's a problem with the aftermarket equipment that the upfitter is adding.

As far as upfitters, a "Ford approved" upfitter means NOTHING. Ford does NOT stand behind the work of any aftermarket companies. All that means is that the upfitter submitted a request to Ford Fleet for upfitting information and was granted access to the upfitter/modifier guide. It does not have anything to do with the quality of work performed or the type of modifications performed. That's entirely on the upfitter. And from what you have said, the upfitter should have been the one paying for those transmission replacements, not the customer.
 

kz

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OEMRadio

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Great stuff, thanks for posting. Should be mandatory read for all mod-happy people fooling themselves with Mag-Moss or whatever else...
Yes.. No problem. I just have a lot of experience with Ford. I know how they can be. It surprises me that people think that they can win if they get loud enough or threaten to end business with a dealer. The problem is the dealer has basically zero permission to replace anything with out ford saying ok. Ford requires pictures.. To replace an APIM there is a hardware test required before they can replace it. It has to fail and give a authorization number.

Now not all car brands are like this.. My Brother is a tech for Toyota.. I went up there one day and they had a FRZ I think it is.. it is the car that shares the Subaru FRZ platform.. sorry I don't know toyota that well... But it has the boxer engine. The car had two cylinders blow up exactly the same as this car. Oil every where two holes in the block.. engine destroyed.

So.. the customer had modded the hell out of his car.. We all were sure it would be declined for repair under warranty.. we were WRONG.. Toyota has independent inspectors come out. Toyota got the pictures was made aware of the modifications.. still approved. I have enough knowledge of Toyota to know they are the most flexible i have ever seen...

Ford could care less about you and will void you for the wrong air filter.. and they will win. They will say the car was designed to operate within he specs they set it at.. anything else causes damage. You better even have them change the oil.. Ford has approval for oils.. and if you are using an oil not approved by Ford..DECLINED.. they have it all figured out..
 

Blk2015GT

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You better even have them change the oil.. Ford has approval for oils.. and if you are using an oil not approved by Ford..DECLINED.. they have it all figured out..
Everything up to this, yes.

This, no. This is exactly the intent of the Mag-Moss Act and why it came to be; that you can have oil and filter (service) done anywhere and they cannot void your warranty.

The FTC even explicitly mentions oil changes


http://www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance
If you own a car, you know how important it is to keep up with routine maintenance and repairs. But can a dealer refuse to honor the warranty that came with your new car if someone else does the routine maintenance or repairs?

The Federal Trade Commission (FTC), the nation's consumer protection agency, says no. In fact, it's illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads, and inspections. Maintenance schedules vary by vehicle make, model and year; the best source of information about routine scheduled maintenance is your owner's manual.
 

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OEMRadio

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Actually.. You can have it serviced anywhere.. That is true.. BUT the oil must meet the specs supplied by Ford.. If you have a engine blow.. They will do an oil analysis.. And if it doesn't meet the criteria.. DECLINED.. Look into it.. Quaker state has to pay ford to be certified for fords.. Same with amsoil.. If you look on the back there is a label stating they meet ford requirements.. I'll try and find the manual regarding this .. I'm not home now and can't access the info

They can decline for an air filter.. Right? Because it doesn't meet fords specs.. Trust me.. Ford has it all figured out
 

GT Pony

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Actually.. You can have it serviced anywhere.. That is true.. BUT the oil must meet the specs supplied by Ford.. If you have a engine blow.. They will do an oil analysis.. And if it doesn't meet the criteria.. DECLINED.. Look into it.. Quaker state has to pay ford to be certified for fords.. Same with amsoil.. If you look on the back there is a label stating they meet ford requirements.. I'll try and find the manual regarding this .. I'm not home now and can't access the info
Yes, you can use any oil that meets the Ford spec, which would be listed on the oil bottle.

V8 & V6: 5W-20 meeting Ford Spec WSS-M2C945-A
Ecoboot: 5W-30 meeting Ford Spec WSS-M2C946-A
 

OEMRadio

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Right.. As long as it meets that.. You can change it where ever you want.. But some oil change places do not always pay attention to that.. So that is why for me.. It's safest to just have it handled at the dealer.. That way no having to show documentation.. And dealers will tend to "stretch" the warranty a bit if you are loyal to them.. And by stretch I mean 1k miles or so outside the original warranty.. It's just a system designed to make you dealer with the dealer as much as possible..
 

347CobraII

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Yes.. No problem. I just have a lot of experience with Ford. I know how they can be. It surprises me that people think that they can win if they get loud enough or threaten to end business with a dealer. The problem is the dealer has basically zero permission to replace anything with out ford saying ok. Ford requires pictures.. To replace an APIM there is a hardware test required before they can replace it. It has to fail and give a authorization number.

Now not all car brands are like this.. My Brother is a tech for Toyota.. I went up there one day and they had a FRZ I think it is.. it is the car that shares the Subaru FRZ platform.. sorry I don't know toyota that well... But it has the boxer engine. The car had two cylinders blow up exactly the same as this car. Oil every where two holes in the block.. engine destroyed.

So.. the customer had modded the hell out of his car.. We all were sure it would be declined for repair under warranty.. we were WRONG.. Toyota has independent inspectors come out. Toyota got the pictures was made aware of the modifications.. still approved. I have enough knowledge of Toyota to know they are the most flexible i have ever seen...

Ford could care less about you and will void you for the wrong air filter.. and they will win. They will say the car was designed to operate within he specs they set it at.. anything else causes damage. You better even have them change the oil.. Ford has approval for oils.. and if you are using an oil not approved by Ford..DECLINED.. they have it all figured out..
Right, just like pedal issue they denied for long time..... Sounds like image building to me if this is true
 

347CobraII

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Right.. As long as it meets that.. You can change it where ever you want.. But some oil change places do not always pay attention to that.. So that is why for me.. It's safest to just have it handled at the dealer.. That way no having to show documentation.. And dealers will tend to "stretch" the warranty a bit if you are loyal to them.. And by stretch I mean 1k miles or so outside the original warranty.. It's just a system designed to make you dealer with the dealer as much as possible..

Most dealers want you as repeat costumers and will bat for you.
 

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OEMRadio

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Right, just like pedal issue they denied for long time..... Sounds like image building to me if this is true
Maybe.. but he has been with them for 9 years.. and he is always amazed at what they approve.. but they don't have a system like ford..

Ford Has engineers in the field all over.. engineers with ford are very involved.. so the approvals aren't at the dealer level like with Toyota.. Toyota does spot checks.. they do audits from time to time.. Ford has to approve every car... that's why sometimes it take a day before they even begin to work on the car..
 

Blk2015GT

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Yes, you can use any oil that meets the Ford spec, which would be listed on the oil bottle.

V8 & V6: 5W-20 meeting Ford Spec WSS-M2C945-A
Ecoboot: 5W-30 meeting Ford Spec WSS-M2C946-A
Which is most major retail brands (Mobil-1, Pennzoil, Castrol, etc) so idk what the argument is?

Even Jiffy lube is owned by Shell who owns Pennzoil which is the oil they use (not that I'd ever bring my car near one of those places) I'd assume any major repair chain (Jiffy Lube, Pep Boys, etc) is going to use spec oils.
 

nolezack

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Quick update, went out on my lunch break to get some food, the car wont start. Absolutely amazing how shit this car is!
You need to open a lemon law case and dispute the repairs that have been done to this point. Also look into BBB if you can't get any help. All the issues you described are not normal at all.
 

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And how do you know the PTO wasn't at fault?? Are you the engineer who determined the nature of the failure? Of course not.

The 6R140 is an extremely reliable and bulletproof transmission. When you have 4 trucks fail a transmission and ALL are equipped with the same PTO, that immediately raises a red flag, and it's quite obvious it's not a problem with the truck, it's a problem with the aftermarket equipment that the upfitter is adding.

As far as upfitters, a "Ford approved" upfitter means NOTHING. Ford does NOT stand behind the work of any aftermarket companies. All that means is that the upfitter submitted a request to Ford Fleet for upfitting information and was granted access to the upfitter/modifier guide. It does not have anything to do with the quality of work performed or the type of modifications performed. That's entirely on the upfitter. And from what you have said, the upfitter should have been the one paying for those transmission replacements, not the customer.
Because I am a drivetrain specialist and I confirmed myself after disassembly of the pto that it wasn't at fault. It was also confirmed by munci which they sent a tech to our shop and also confirmed it wants a faulty pto. Don't judge me without knowing me or being here for yourself. You can tell me how great the 5 and 6 speeds are in these trucks, but in a F550 cab and chassis truck we have had 4 of them that have sequencing vin numbers. So it's a tranny problem. Not a pto. It's proven 4 times. It's funny how you lecture me on a fleet of 400+ vehicles and 4 have the exact same failure and sequencing vin numbers. And tell me it's not a tranny issue when the other trucks have had no issues. Hmmmm. So now you are telling me a up fitter should foot the $7800.00 bill for each vehicle. Well MR FORD. why don't you explain that to the dealership. By the way. I worked with 3 different local ford dealers and all the same results. I could go on but im busy.

I'm well aware how the system works.
 
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