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COTUS Tracking: 2018 GT350 Order

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Wetarded Goat

Wetarded Goat

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I called the FP line yesterday afternoon and spoke with Issac. He was very pleasant to speak with and as helpful as I would hope. Isaac confirmed my blend date, took the time to explain a bit of this-n-that, and even just carry on a bit of convo. As this process progresses further to transpo, I will report back further interactions, but based on yesterday it should be just as positive. Sorry for Tom above; I know how much customer service and interactions can make or break a business' PR perception/credibility.

Donkey: my sales rep has been providing me with the same system info! Between what they send me, COTUS, and FP, my order process has been a great experience.
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Tomster

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I called the FP line yesterday afternoon and spoke with Issac. He was very pleasant to speak with and as helpful as I would hope. Isaac confirmed my blend date, took the time to explain a bit of this-n-that, and even just carry on a bit of convo. As this process progresses further to transpo, I will report back further interactions, but based on yesterday it should be just as positive. Sorry for Tom above; I know how much customer service and interactions can make or break a business' PR perception/credibility.

Donkey: my sales rep has been providing me with the same system info! Between what they send me, COTUS, and FP, my order process has been a great experience.
People seem to think that my experience with ford performance was a bad one. That is exactly opposite, it has been pleasant all along. I was just pointing out that ford performance, when asked about a tracking number for the train or a truck said that they were unable to supply an ettx number. I was told by issac that for detailed tracking (train or truck), I had to go through my dealer. My "negative" comment was simply a word to not agree with the previous persons post. It had nothing to do with ford performance. "Negative" in the flying business means no.

So best of luck in your progression all the way to delivery. Exciting times for you.....
 
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People seem to think that my experience with ford performance was a bad one. That is exactly opposite, it has been pleasant all along. I was just pointing out that ford performance, when asked about a tracking number for the train or a truck said that they were unable to supply an ettx number. I was told by issac that for detailed tracking (train or truck), I had to go through my dealer. My "negative" comment was simply a word to not agree with the previous persons post. It had nothing to do with ford performance. "Negative" in the flying business means no.

So best of luck in your progression all the way to delivery. Exciting times for you.....
Copy on the lingo; USAF here. I misread your post and interpreted as a 'sour' impression on your part. I do apologize about that Tom. Thank you for the words of encouragement tho...def some exciting times right now! However I feel bad for my phone/laptop...they're being abused so as to refresh COTUS 12 times p/hour hahaha.
 

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Copy on the lingo; USAF here. I misread your post and interpreted as a 'sour' impression on your part. I do apologize about that Tom. Thank you for the words of encouragement tho...def some exciting times right now! However I feel bad for my phone/laptop...they're being abused so as to refresh COTUS 12 times p/hour hahaha.
I was too. Just wait until delivery is imminent...... I was lucky enough to see it roll in.

picture.jpg
 
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I was too. Just wait until delivery is imminent...... I was lucky enough to see it roll in.
That is a haul full of sweetness! Nice to see the Shelby was properly positioned on the trailer; seen a few forum member's delivery photos where the car was incorrectly loaded. Nice ride Tom!
 
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Tomster

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I'm at the same frequency of COTUS checking. Come on "In transit"!
In transit doesn't necessarily mean it's being transported. Mine Sat in a lot at flat rock for a week before it actually shipped. All the time it was there it showed in transit.
 

rick81721

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In transit doesn't necessarily mean it's being transported. Mine Sat in a lot at flat rock for a week before it actually shipped. All the time it was there it showed in transit.
Hey you're supposed to be giving people hope, not crushing their dreams! :D I'm waiting for the car so I can take it back down to Florida.

Seriously, did your est delivery date keep changing? Mine still says Oct 15.
 

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Hey you're supposed to be giving people hope, not crushing their dreams! :D I'm waiting for the car so I can take it back down to Florida.

Seriously, did your est delivery date keep changing? Mine still says Oct 15.
It would vary from time to time by a day here and there. However it was pretty close to the original estimate.
 

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Goat, I've been through this process with several Ford vehicles over the years and typically once in production it only takes a couple of days until built and released. Could be because I'm clear out on the West Coast (SoCal) but my new vehicles always seem to sit in the "Awaiting Shipment" status for 2 - 3 weeks. Once they move into the "In Transport" status your Estimated Delivery date will generally be confirmed or changed depending. You still have a few weeks to go, but good news is it's coming!!

PS. Back when I was awaiting my 2007 Shelby GT500 it finally hit the "In Transit" status and was making good time until it arrived at the Kansas City Rail Yard where it sat another two weeks before finally getting started again. About killed me and hopefully you don't have anything like that happen :)
 

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Tom, understood about the rail car numbers...I actually have my rail car number and a separate automated number to track the rail cars. This one I don't share though as it's really supposed to only be for rail customers. Also, it is not that accurate as it said my rail car was empty the entire time it was coming cross country! Had best luck with the Ford Performance line, Cheers!!
 

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Update - status just changed to "In transit" - yay!

But est delivery date also changed from Oct 15 to Oct 22 - boooo!

The vehicle is coming via convoy - takes 2 weeks to drive 500 stinkin miles from Flat Rock to Lititz PA??
 
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Update - status just changed to "In transit" - yay!

But est delivery date also changed from Oct 15 to Oct 22 - boooo!

The vehicle is coming via convoy - takes 2 weeks to drive 500 stinkin miles from Flat Rock to Lititz PA??
Nice! I am sorry if you have stated this previously, but what year/trim do you have ordered?
 
 








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