Tomster
Beware of idiots
and here I thought ac would step up and help the guy out (sarcasm). I'm not surprised.
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Ditto. I would never do business with them again.I've had less than satisfying experiences with AC as well. I would not recommend their products (or service) to anyone. Unfortunately, there are certain areas where they are the only option or, as unfortunate as it is, the best from a relative perspective. Hopefully, you'll be able to find a satisfactory alternative for less than 6K.
PREACH IT!While I do appreciate an AC product and have some pieces on order, to call out or give comparison here to OE based on a unique failure of your product is a cop out IMO. I ain't the judge and really don't think anyone cares for my opinion here but figured I'd call it as I see it. I've personally run the OE Ford products on the track, daily driving conditions, etc without an ounce or worry and zero failures. Not even close.
According to your records there's a guy in this chat complaining about your product, looking for help on a reasonable resolution and I think you should help him! Just my opinion.
Well, I suppose this may be a new record?According to our records with this purchase, there was no issue with defects. Our fiberglass products do require professional test fitting, prep and finishing for the best results. These style rear spoilers are actually not 1-piece, even the OE Ford units are multiple parts bonded together.
That's AC for you. Interesting that they mention OEM. Their quality and attention to detail is far inferior to OEM.According to our records with this purchase, there was no issue with defects. Our fiberglass products do require professional test fitting, prep and finishing for the best results. These style rear spoilers are actually not 1-piece, even the OE Ford units are multiple parts bonded together.
Are you able to help out with anything? Would be great to find a resolution and avoid any headache, the car is hardly a garage queen and often at shows in the PA/NJ areaAccording to our records with this purchase, there was no issue with defects. Our fiberglass products do require professional test fitting, prep, and finishing for the best results. These style rear spoilers are actually not 1-piece, even the OE Ford units are multiple parts bonded together.
It is a huge opportunity. But I think they’re afraid if you help 1 person it will equal 20-50 more people asking. But if a wing comes apart at its seams, that sure seems like a manufacturer defect as that should not occur unless it is hit hard.This is quite interesting.
I’m thinking AC could could go a long, long way in changing peoples minds about their products here. It’s a huge opportunity on an open forum to do the right thing.
We’ll see.
just my opinion but if they get 20-50 more people asking for help, those people should receive it. The appearance is Anderson is hiding behind their work instead of standing behind it. I was so close to ordering their wing but a lot of their stuff is backordered or out of stock.It is a huge opportunity. But I think they’re afraid if you help 1 person it will equal 20-50 more people asking. But if a wing comes apart at its seams, that sure seems like a manufacturer defect as that should not occur unless it is hit hard.
Will see if they make the right business decision here. They can take their lumps and secure their future as a stand up company or die a slow painful death by ignoring the obvious.It is a huge opportunity. But I think they’re afraid if you help 1 person it will equal 20-50 more people asking. But if a wing comes apart at its seams, that sure seems like a manufacturer defect as that should not occur unless it is hit hard.
Unfortunately, with the high volume business they have with Ford Performance (GT500 components) and others, they are not likely easily persuaded by complaints coming from individual customers. This is compounded by the lack of competition--low demand product.Will see if they make the right business decision here. They can take their lumps and secure their future as a stand up company or die a slow painful death by ignoring the obvious.