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FordTechOne

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Long time consumer here and was always loyal to american cars and drifted to the japanese imports like many others in the 90's that need reliable and well built vehicles. For awhile I tried to keep one Japanese and one American in the driveway and eventually it made no sense and went all Japenese. I can tell you from my experience that I never had a product from Honda, Toyota or Nissan that had bad or misaligned panels or body work redone at factory. Do some research on ISO9000:2008. BTW Mass Production is supposed standardize and improve processes over doing things manually, you need to do some research before you throw this nonsense at anyone.
You are the only one here who needs to do your research. Way to throw a random ISO standard out, it means nothing. When you can provide some facts to back those statements up, come back and try again. Until then you're simply venting and complaining.

So there must be a reason for that, and that reason is the Japanese do QC on all vehicles before they leave the factory and do not ship if it is not right. Why doesn't Ford do that for the Mustang? I don't get the logic here, you say it is my responsibility to make sure Ford shipped a quality product? I did check the car thoroughly before buying it but it was dirty and when I picked it up it was sunset and the poor workmanship was not noticed until I washed and waxed it. Now it is clear to see.
The Japanese do QC on all of their vehicles before they leave the factory?? LOL, that's a great joke; you are only fooling yourself son. I've been in every sector of this industry and I can tell you that you are living under a rock, it's not 1992 any more. Mass production is mass production. You think the grass is always greener on the other side, which is why you obviously didn't watch the video I posted, or read the comments. The quality issues are obvious, and the people in the comments agree. You can go over to the their forums and see the same complaints and issues.

Once again, its the buyer's responsibility to inspect the vehicle before signing the papers. If you aren't satisfied with the quality, don't sign it. If you find a defect later on, the manufacturer will fix it. That's how the system works, its not that complicated.

As for the manufacturer backing their product, the Ford body shop told me "you do not want me to paint this car because it will never be as good as factory". Like I said, I have been around awhile and I agree with him. As far as whether it is devalued we will see when I go to trade it at a non-Ford dealership and if they notice the work and offer me less then that is what it is. i.e. it's going to either be a LEMON or I lose cash on the trade but I can tell you this, we will never buy another Ford, probably any american vehicle for that matter, after all this BS.
BS? Of course you would say that. The manufacturer followed through with their commitment to repair the vehicle, which is stated in your warranty. Based on your ignorant nonsense comments though, I'm sure you didn't bother to read that either. If you trust a dealership body shop to determine the value of your vehicle, you have bigger problems. Also, a non-Ford dealership is not going to see anything that would devalue the car, it was never in a collision.

message to anyone looking at these cars; Buy a Ford if you accept the Inferior Products and mediocre support. Even KIA is way ahead of these guys, so sad it is "rediculous".
Your "message" proves that you are nothing more than bitter due to the fact that you never bothered to inspect a $40,000 purchase you signed the papers. You can't even spell "ridiculous" correctly; yet you're pretending you know all about ISO standards? You can't be serious. You're obviously on a war path because YOU screwed up and didn't look at what you were buying. Keep trolling and pretending that Ford is the only manufacturer that ever needs body repairs under warranty, the only joke is on you for being so short sighted. Since you think Kia's are so great maybe you should buy one of those instead; then you can go over to their forums and bitch up a storm about all the quality problems that those cars have along with the rest of the losers that buy cheap Korean junk.

Here you go, you can join the discussion about your claimed perfect Kia build quality :lol:

www.optimaforums.com/forum/7-optima.../63578-anyone-have-uneven-gaps-their-car.html
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MarkH

MarkH

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You are the only one here who needs to do your research. Way to throw a random ISO standard out, it means nothing. When you can provide some facts to back those statements up, come back and try again. Until then you're simply venting and complaining.



The Japanese do QC on all of their vehicles before they leave the factory?? LOL, that's a great joke; you are only fooling yourself son. I've been in every sector of this industry and I can tell you that you are living under a rock, it's not 1992 any more. Mass production is mass production. You think the grass is always greener on the other side, which is why you obviously didn't watch the video I posted, or read the comments. The quality issues are obvious, and the people in the comments agree. You can go over to the their forums and see the same complaints and issues.

Once again, its the buyer's responsibility to inspect the vehicle before signing the papers. If you aren't satisfied with the quality, don't sign it. If you find a defect later on, the manufacturer will fix it. That's how the system works, its not that complicated.



BS? Of course you would say that. The manufacturer followed through with their commitment to repair the vehicle, which is stated in your warranty. Based on your ignorant nonsense comments though, I'm sure you didn't bother to read that either. If you trust a dealership body shop to determine the value of your vehicle, you have bigger problems. Also, a non-Ford dealership is not going to see anything that would devalue the car, it was never in a collision.



Your "message" proves that you are nothing more than bitter due to the fact that you never bothered to inspect a $40,000 purchase you signed the papers. You can't even spell "ridiculous" correctly; yet you're pretending you know all about ISO standards? You can't be serious. You're obviously on a war path because YOU screwed up and didn't look at what you were buying. Keep trolling and pretending that Ford is the only manufacturer that ever needs body repairs under warranty, the only joke is on you for being so short sighted. Since you think Kia's are so great maybe you should buy one of those instead; then you can go over to their forums and bitch up a storm about all the quality problems that those cars have along with the rest of the losers that buy cheap Korean junk.

Here you go, you can join the discussion about your claimed perfect Kia build quality :lol:

www.optimaforums.com/forum/7-optima-appearance-body-modifications/63578-anyone-have-uneven-gaps-their-car.html
You are ignorant. Perhaps I can suggest that you get some formal education and learn about standards, process and quality control. Hell, if you are employed by Ford maybe you can get the rest of the Mustang team to get the same training, they can certainly use it. The only portion of your response that is correct in is that I am complaining. Hopefully that message it clear to all and my hope is that readers will see the defects in my Ford product and will know what to look for during purchase so that nobody buys the crap and send them all back to Ford where they belong i.e. under the crusher. :gossip:

Here is a link to Harley Davidson and thier practice using ISO standards. These standards transformed HD from oil leaking, no QC products to non-oil leaking and non-defective product lines. Ford needs to go to school. https://www.h-dsn.com/genbus/PublicDocServlet?docID=249&docExt=pdf

If the history is too tiring, go straight to the bolded section: Improving Quality by Mimicking Japanese Manufacturers

http://www.uic.edu.hk/~kentsang/powerst/forbes-The Turnaround at Harley-Davidson.pdf

Hope all this helps you and Ford.
 
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FordTechOne

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You are ignorant. Perhaps I can suggest that you get some formal education and learn about standards, process and quality control. Hell, if you are employed by Ford maybe you can get the rest of the Mustang team to get the same training, they can certainly use it. The only portion of your response that is correct in is that I am complaining. Hopefully that message it clear to all and my hope is that readers will see the defects in my Ford product and will know what to look for during purchase so that nobody buys the crap and send them all back to Ford where they belong i.e. under the crusher. :gossip:

Here is a link to Harley Davidson and thier practice using ISO standards. These standards transformed HD from oil leaking, no QC products to non-oil leaking and non-defective product lines. Ford needs to go to school. https://www.h-dsn.com/genbus/PublicDocServlet?docID=249&docExt=pdf

If the history is too tiring, go straight to the bolded section: Improving Quality by Mimicking Japanese Manufacturers

http://www.uic.edu.hk/~kentsang/powerst/forbes-The Turnaround at Harley-Davidson.pdf

Hope all this helps you and Ford.
The only ignorant person here is you, the person who does nothing but COMPLAIN. I suggest that YOU get a formal education and stop quoting ISO standards that you know nothing about. You obviously don't have the slightest clue what they even mean. You claim I work for Ford? LOL, no, I just have something called COMMON SENSE and I don't make large purchases without at least looking at them first.

You searched the internet and posted an article regarding motorcycle assembly from over 30 years ago....nice try, maybe next time you can find something that is at least the slight bit current and relevant. You know, like perhaps something from this century.

You obviously didn't bother to look at the link I posted or watch the video, both of which disprove your made up theory that "Kia" and Asian build quality is somehow "better" than other manufacturers. You are the type of person that ignores reality to try and support your own agenda.

You spent a large sum of money on a product, and then failed to inspect it before you signed the papers. That is no fault but your own; the manufacturer offered to repair it and all you do is bitch and complain. It's one or the other, if you don't like it then don't buy it, and if you do accept the fact that the manufacturer will make it right under warranty. There is no satisfying someone like you, you will always find something to complain about and blame someone else for. It's just pathetic.
 
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MarkH

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The only ignorant person here is you, the person who does nothing but COMPLAIN. I suggest that YOU get a formal education and stop quoting ISO standards that you know nothing about. You obviously don't have the slightest clue what they even mean. You claim I work for Ford? LOL, no, I just have something called COMMON SENSE and I don't make large purchases without at least looking at them first.

You searched the internet and posted an article regarding motorcycle assembly from over 30 years ago....nice try, maybe next time you can find something that is at least the slight bit current and relevant. You know, like perhaps something from this century.

You obviously didn't bother to look at the link I posted or watch the video, both of which disprove your made up theory that "Kia" and Asian build quality is somehow "better" than other manufacturers. You are the type of person that ignores reality to try and support your own agenda.

You spent a large sum of money on a product, and then failed to inspect it before you signed the papers. That is no fault but your own; the manufacturer offered to repair it and all you do is bitch and complain. It's one or the other, if you don't like it then don't buy it, and if you do accept the fact that the manufacturer will make it right under warranty. There is no satisfying someone like you, you will always find something to complain about and blame someone else for. It's just pathetic.
FordTechOne, reading your posts here and in other threads and most are bashing anyone that makes any negative comments against Ford products. A quick look at your profile and no information on you makes you an anonymous troll that does not even own an S550 but you call those that actually own them trolls among other negative comments about judgement and education. You are not only ignorant, you are also a coward that writes such junk you do not want anyone to find out your identity.

For anyone interested in the facts, the Case Study I referred to (link is above) was used at Boston University process training classes where I was a student. There is much more knowledge behind that my point is that Ford follow what HD did, correct their issues in assembly, and stop selling garbage. When they use factory paint to cover up the mistakes during assembly they are not easy to see, and there are many other people reporting similar issues after purchase. Even the body shop owner did not notice until I pointed one area out to him, then he noticed even more that were tied to that trunk metal bend, turns out the rear quarter was reworked to fit the bent trunk lid rather than sending it back for proper repair. Now, how many QC's would this car have gone through before they painted it that they missed the trunk, quarter, door and hood? At least twice since they tried fixing it.

This is a manufacturers problem that should be dealt with at the factory not at local body shops. My brand new car with 2k miles on the clock is now in the body shop for an 8 day repair. Excuse me, but I have $48,000 reasons to COMPLAIN and I am just getting started.
 

jasonstang

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It is not easy to capture on a camera, need to be in the right light but in person it is easy to see. I highlighted in red the crease that goes all the way up the passenger side of the trunk, the trunk edges were bent to meet the top side of the quarter panel. There are more on the passenger door and driver side hood. If you look at the side view of the passenger door you can see where the body lines of the door and front fender do not line up and it was reworked and then painted at the factory. Before I send it in for repair I am going to use my 35mm to try to capture it right, if I had a camera that recorded depth that would be very useful. This body work looks like some kids rebuilt an old jalopy in shop class.

Also wanted to be clear that I do like the car but it just bugs me when I look at the poor exterior workmanship. I was looking on Youtube and noticed there are very few articles on the '16 PP Vert and and planning to do a video to show the cars features and end it with what Ford thinks is acceptable work for a $48k car. They certainly do not follow ISO9001:2008 standards
I have this crease by the passenger door upper edge towards the fender. I think what happened was there was a number of people had the door touching the fender when opening, so instead of fixing the tooling, they just had someone beat it with a tool to bend it inward to increase the gap.
 

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jasonstang

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Why do you make statements based on unsubstantiated nonsense?

THIS the "Japanese quality" you are talking about?? :lol:



And yes, the base price of that vehicle is higher than a loaded Mustang.

As far as tooling changes, all of the tooling was changed for the 2015 model year; it was a 100% new vehicle. A defect in a body panel can happen to any vehicle; it's the nature of mass production.
I am not even talking about the gaps. I am not that picky when it comes to like 1/16 of an inch difference. I was talking about my missaligned trunk that's 1/4 inch off. You don't need a caliper to measure that.
I am not familiar with Acura but my Toyota is flawless.
 

GiddyUp15

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I'm curious as to what your misalignment of the trunk looks like. I have some serious issues on mine, and took it to the dealer about a year ago and they showed me another car like mine in their showroom that had the same issue, so I chose not to do anything at that time and wait to see if Ford improved the tooling/parts. Well now I'm going in for some other issues on Monday and want to revisit the trunk alignment issue. I hope they have some 2016 verts on the lot and I hope they look good so I can finally tell them to screw themselves and fix it!!
 

jasonstang

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I'm curious as to what your misalignment of the trunk looks like. I have some serious issues on mine, and took it to the dealer about a year ago and they showed me another car like mine in their showroom that had the same issue, so I chose not to do anything at that time and wait to see if Ford improved the tooling/parts. Well now I'm going in for some other issues on Monday and want to revisit the trunk alignment issue. I hope they have some 2016 verts on the lot and I hope they look good so I can finally tell them to screw themselves and fix it!!
I am not a picky person. If I can't see something obviously off, I let it slide but this is a bit over the line. I am gonna try messing with it myself a little bit loosening the bolts and try to raise the passenger side and lower the driver side.
IMG_1069.webp
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GiddyUp15

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Wow that is bad! I'd say mine is "acceptable" in that area of the trunk; not perfect but nothing I'd complain about. Yours looks terrible! Did that car get built at 5pm on a Friday?? :frusty:

My issue is at the top of the trunk lid where it makes the bend down on the driver's side doesn't follow the profile of the fender and also where it meets the fender isn't flush on the passenger side.
 

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Wow that is bad! I'd say mine is "acceptable" in that area of the trunk; not perfect but nothing I'd complain about. Yours looks terrible! Did that car get built at 5pm on a Friday?? :frusty:

My issue is at the top of the trunk lid where it makes the bend down on the driver's side doesn't follow the profile of the fender and also where it meets the fender isn't flush on the passenger side.
You know what it was built on a Friday.
 

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jasonstang

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That looks exactly like mine. I let it slide as well at first, but is yours scratching the bumper and the interior of the trunk? That's whats really bothering me now.
It's not touching the bumper so far. I am gonna adjust it soon.
 
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MarkH

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Looking forward to get my car back and providing results from whatever comes out of it. Until then, hoping others will read my post and bring the factory damaged cars back to Ford and make them fix the problems they gave to their customers.
 
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I have this crease by the passenger door upper edge towards the fender. I think what happened was there was a number of people had the door touching the fender when opening, so instead of fixing the tooling, they just had someone beat it with a tool to bend it inward to increase the gap.
File a complaint with Ford and they will fix it,
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