2016 Body Panel Welds

[Stangman21]

The edges of the door and trunk skins are not flat. Mostly noticable on the passenger side and not terrible but if looking down the side of the car its easy to spot in the right light. It almost looks like the weld of the skin to panal frame got too hot and bent the outer edges in a little. Not as bad on the drivers side but had a body shop look at it and they said the paint is factory but couldnt say much more. Its a new vert, anyone else?

Do you have pictures of this? Not sure what your referring to?
I'm curious what this looks like. Thanks!

Sponsored

 

[MarkH]

Do you have pictures of this? Not sure what your referring to?
I'm curious what this looks like. Thanks!

Ford has the pics that the dealer took and sent with the claim. Waiting to see where this leads before I post pics or provide further details publicly.

 

[MarkH]

SO -I just called Ford Service and they said the car does not fall under the Lemon Law and my only option is to have the car repaired. This means the trunk, rear passenger quarter, passenger door and hood will all require rework and paint. Now under the Lemon Law I noted that it states that if the work devalues the car in any way it is a Lemon. I am guessing that the paint work alone is going to devalue the car, the body shop even told me there is no paint job like the factory paint job. So Ford is going to put me through this process and make me Ford hater. Makes no sense and either way this car is gone. $48k MISTAKE, and yes they really pissed me off.

 

[09jsw]

Wow that's crazy mark. I have some SERIOUS body panel issues I have yet to deal with. I can't wait....

 

[PonyGrrrl]

SO -I just called Ford Service and they said the car does not fall under the Lemon Law and my only option is to have the car repaired. This means the trunk, rear passenger quarter, passenger door and hood will all require rework and paint. Now under the Lemon Law I noted that it states that if the work devalues the car in any way it is a Lemon. I am guessing that the paint work alone is going to devalue the car, the body shop even told me there is no paint job like the factory paint job. So Ford is going to put me through this process and make me Ford hater. Makes no sense and either way this car is gone. $48k MISTAKE, and yes they really pissed me off.

I would look into the Lemon Law for your state and file a claim. Ford wouldn't even attempt the fix on the 2015 EcoBoost that had all of the same issues as you. Two Ford body shops wouldn't even attempt the repair and Ford told me the same line of bullshit about not falling under Lemon Law. Guess who was wrong and lost arbitration? Ford did! The Lemon Law in FL favors the consumer. I was pissed that they wouldn't just replace it on their own. Even if they would have done the repair I definitely would have filed a claim because it would significantly lower the value of the car. It all worked out in the end and Ford bought back the 2015 and I ordered a 2016 GT and Ford took $1900 off of the 2016 and I got X Plan pricing plus all of my original incentives. The $1900 was part of the Lemon Law in FL. Ford has to discount the price difference if you go with a more expensive vehicle as a replacement.


Sent from my iPhone 6s Plus using Tapatalk

 

[MarkH]

I would look into the Lemon Law for your state and file a claim. Ford wouldn't even attempt the fix on the 2015 EcoBoost that had all of the same issues as you. Two Ford body shops wouldn't even attempt the repair and Ford told me the same line of bullshit about not falling under Lemon Law. Guess who was wrong and lost arbitration? Ford did! The Lemon Law in FL favors the consumer. I was pissed that they wouldn't just replace it on their own. Even if they would have done the repair I definitely would have filed a claim because it would significantly lower the value of the car. It all worked out in the end and Ford bought back the 2015 and I ordered a 2016 GT and Ford took $1900 off of the 2016 and I got X Plan pricing plus all of my original incentives. The $1900 was part of the Lemon Law in FL. Ford has to discount the price difference if you go with a more expensive vehicle as a replacement.

Thanks for confirming my thoughts, I will be taking it back to the dealer for additional pics and see if what he can do for me. My car has almost every option so my trade up would be a shelby and we all know that those cannot be found.

 

[jasonstang]

Not really understanding whats happening to OP but yes the Mustang sheet metal is poorly stamped. My passenger side door front edge by the fender looks like someone took a hammer and beat on it a little bit so it does not touch the fender when opening and closing the door.
It's just a cheaply made very powerful car. If you want Japanese quality with that kind of horse power, you are looking at at least $62k (Lexus RC-F).
Overall it's cheaper to let poorly made parts slip and handled later because changing tooling is a lot of money.

 

[MarkH]

Not really understanding whats happening to OP but yes the Mustang sheet metal is poorly stamped. My passenger side door front edge by the fender looks like someone took a hammer and beat on it a little bit so it does not touch the fender when opening and closing the door.
It's just a cheaply made very powerful car. If you want Japanese quality with that kind of horse power, you are looking at at least $62k (Lexus RC-F).
Overall it's cheaper to let poorly made parts slip and handled later because changing tooling is a lot of money.

Fairly certain I said early on that the dealer and I walked the lot and of over 15 Mustang's none had the defects mine has. It is noticeable and that to me is a problem, maybe it's ok with you but that is your call to settle for less. Also, when I was looking for my new car, I test drove and could have picked up a nice left over 2015 Audi S5 vert or 2016 BMW 428i (both 4 seater verts) that perform quite well and guaranteed to have straight panels and way ahead on the interior for a little more cash. I am now kicking myself and reviewing my options. :headbonk:

 

[IPOGT]

Honestly, I regularly take the time to notice almost every new/newer car I see has nicer body/build/fit quality than my Mustang. I know I'm picky but that is sad.

 

[MarkH]

Well, I have been patiently waiting for the dealer to work out a deal with Ford and got the final call from them today that all Ford is willing to do is rework the body and paint it. I mentioned value depreciation of the vehicle due the the rework and was told I would get a letter authorizing that the work was due to an accident but due to manufacture defect so it will not devalue my $48k car. Yeah right! As soon as the work is done it is going for a trade for something other than a Ford (Hello Chevy) and if they devalue me on the body then I am in lemon law land and will try to trade this POS at multiple dealers to get a fair evaluation of what Ford sold me and make them buy it back. F FORD!

 

[TikiGT]

I tried for months for a buy back. Good luck....

 

[347CobraII]

Needs pics

 

[MarkH]

Needs pics

It is not easy to capture on a camera, need to be in the right light but in person it is easy to see. I highlighted in red the crease that goes all the way up the passenger side of the trunk, the trunk edges were bent to meet the top side of the quarter panel. There are more on the passenger door and driver side hood. If you look at the side view of the passenger door you can see where the body lines of the door and front fender do not line up and it was reworked and then painted at the factory. Before I send it in for repair I am going to use my 35mm to try to capture it right, if I had a camera that recorded depth that would be very useful. This body work looks like some kids rebuilt an old jalopy in shop class.

Also wanted to be clear that I do like the car but it just bugs me when I look at the poor exterior workmanship. I was looking on Youtube and noticed there are very few articles on the '16 PP Vert and and planning to do a video to show the cars features and end it with what Ford thinks is acceptable work for a $48k car. They certainly do not follow ISO9001:2008 standards

 

[FordTechOne]

Not really understanding whats happening to OP but yes the Mustang sheet metal is poorly stamped. My passenger side door front edge by the fender looks like someone took a hammer and beat on it a little bit so it does not touch the fender when opening and closing the door.
It's just a cheaply made very powerful car. If you want Japanese quality with that kind of horse power, you are looking at at least $62k (Lexus RC-F).
Overall it's cheaper to let poorly made parts slip and handled later because changing tooling is a lot of money.

Why do you make statements based on unsubstantiated nonsense?

THIS the "Japanese quality" you are talking about?? :lol:

[ame]

And yes, the base price of that vehicle is higher than a loaded Mustang.

As far as tooling changes, all of the tooling was changed for the 2015 model year; it was a 100% new vehicle. A defect in a body panel can happen to any vehicle; it's the nature of mass production.

I feel bad for the OP, however the manufacturer is willing to repair it, it's not like they are saying it's within tolerances. The lesson here is to thoroughly inspect any expensive purchase before signing the papers.

As far as the repairs "devaluing" the car, no non-collision related adjustments or repairs should affect the vehicle value. Any good body shop can easily meet or exceed the quality of the factory paint job, its not like they are painted by hand at the factory. An above average body shop will even be able to reduce the amount of visible orange peel in the paint, which is common to all factory paint jobs.

 

[MarkH]

Why do you make statements based on unsubstantiated nonsense?

THIS the "Japanese quality" you are talking about?? :lol:



And yes, the base price of that vehicle is higher than a loaded Mustang.

As far as tooling changes, all of the tooling was changed for the 2015 model year; it was a 100% new vehicle. A defect in a body panel can happen to any vehicle; it's the nature of mass production.

I feel bad for the OP, however the manufacturer is willing to repair it, it's not like they are saying it's within tolerances. The lesson here is to thoroughly inspect any expensive purchase before signing the papers.

As far as the repairs "devaluing" the car, no non-collision related adjustments or repairs should affect the vehicle value. Any good body shop can easily meet or exceed the quality of the factory paint job, its not like they are painted by hand at the factory. An above average body shop will even be able to reduce the amount of visible orange peel in the paint, which is common to all factory paint jobs.

Long time consumer here and was always loyal to american cars and drifted to the japanese imports like many others in the 90's that need reliable and well built vehicles. For awhile I tried to keep one Japanese and one American in the driveway and eventually it made no sense and went all Japenese. I can tell you from my experience that I never had a product from Honda, Toyota or Nissan that had bad or misaligned panels or body work redone at factory. Do some research on ISO9000:2008. BTW Mass Production is supposed standardize and improve processes over doing things manually, you need to do some research before you throw this nonsense at anyone.

So there must be a reason for that, and that reason is the Japanese do QC on all vehicles before they leave the factory and do not ship if it is not right. Why doesn't Ford do that for the Mustang? I don't get the logic here, you say it is my responsibility to make sure Ford shipped a quality product? I did check the car thoroughly before buying it but it was dirty and when I picked it up it was sunset and the poor workmanship was not noticed until I washed and waxed it. Now it is clear to see.

As for the manufacturer backing their product, the Ford body shop told me "you do not want me to paint this car because it will never be as good as factory". Like I said, I have been around awhile and I agree with him. As far as whether it is devalued we will see when I go to trade it at a non-Ford dealership and if they notice the work and offer me less then that is what it is. i.e. it's going to either be a LEMON or I lose cash on the trade but I can tell you this, we will never buy another Ford, probably any american vehicle for that matter, after all this BS.

My message to anyone looking at these cars; Buy a Ford if you accept the Inferior Products and mediocre support. Even KIA is way ahead of these guys, so sad it is "rediculous".

Sponsored