Trying to get into a 2017 GT!!

[Macfarland]

Hey Guys,

I need some advice. I'm trying to get into a 2017 Mustang GT to take advantage of the 0% APR. The problem I'm having right now is my trade-in. I tried to trade-in my car in various dealerships and they lowballed me bad. My 2010 Mustang has a record on Carfax regarding mileage discrepancy. What happened was that when the car arrived at a Ford dealer it had 47K miles and then it was sold or transferred to a Honda dealer (owned by the same owner) and when it arrived there it had 42K miles. That's what's on the contract. The actual mileage was 47K. I caught this 3 months after purchase. Story short, dealer agreed to fix the problem back in 2015. Here we are two years later and they didn't fix the problem. Now I can't trade in my car without a big lost in value. One dealer told me that if I agree to the trade-in price, the car will go straight to auction. They won't even try to sell it in their lot. You guys can't imagine how angry I am. What should I do? The 0% will end this weekend. Should I get legal advice or tell the dealer where I bough my car to cut a check for the amount my car has lost value?
Thanks in advance

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[Zodiac]

Have you done the autotrader instant cash offer for dealers to buy your car? Visited a carmax? I don't unfortunately have the answer about the mileage discrepancy, that royally sucks. Have you contacted the dealer lately to see what the holdup is? Do you have written paperwork showing the discrepancy is wrong?

If you do the autotrader instant cash offer, I advise you to use a google voice number as you will get inundated with calls.

Also if you have the financials and such you could keep your car and privately sell it.

 

[Macfarland]

Have you done the autotrader instant cash offer for dealers to buy your car? Visited a carmax? I don't unfortunately have the answer about the mileage discrepancy, that royally sucks. Have you contacted the dealer lately to see what the holdup is? Do you have written paperwork showing the discrepancy is wrong?

If you do the autotrader instant cash offer, I advise you to use a google voice number as you will get inundated with calls.

Also if you have the financials and such you could keep your car and privately sell it.

I haven't tried other options because yesterday evening was the first day I tried to get into the new car. Today I will call the dealer where I purchase the car. The best proof is Carfax. In the report you can see that the mileage before it went to the Ford dealer is 47K and then the Ford dealer reported 42K and then back to 47K by the Honda dealer. I still have the emails exchanged two years ago with the sales manager regarding this matter.

 

[abharwani]

I think your best bet will be to get the dealer you purchased the car from fix this issue.

I hope it gets figured out and you get into a '17!

 

[NoVaGT]

When you say, they "low-balled" you, can you be more specific? Dramatically below KBB? How much below what your car should be worth?

 

[Macfarland]

When you say, they "low-balled" you, can you be more specific? Dramatically below KBB? How much below what your car should be worth?

The KBB value for trade-in is $14K more or less. Two dealers offered me $9500 and they were going to send the car to auction.

 

[NoVaGT]

The KBB value for trade-in is $14K more or less. Two dealers offered me $9500 and they were going to send the car to auction.

Trade-in? Or private sale? Very important distinction that.

Can you share the specifics of your car and your zip-code? We could double check for ya.

Have any of the dealerships you've tried to trade it in to actually mentioned the mileage issue to you? Or are you just assuming things?

 

[Rock&Roll]

^^^^ what he said ^^^^


And .... Maybe I'm not grasping this but 42k vs 47k miles shouldn't make that much of a difference in the value of the car


Dealers lowball everyone

 

[TomcatDriver]

^^^^ what he said ^^^^


And .... Maybe I'm not grasping this but 42k vs 47k miles shouldn't make that much of a difference in the value of the car


Dealers lowball everyone

I'm sure it's not the mileage itself, but the fact that there is a discontinuity.

 

[Macfarland]

Trade-in? Or private sale? Very important distinction that.

Can you share the specifics of your car and your zip-code? We could double check for ya.

Have any of the dealerships you've tried to trade it in to actually mentioned the mileage issue to you? Or are you just assuming things?

Both dealers told me that the reason for the low trade-in price was that there was a record on Carfax regarding mileage rollback.

My car is 2010 GT premium with track pack. No heated seats. Current mileage is 69,400. Zip Code 92103. Car is in very good condition.

 

[Macfarland]

^^^^ what he said ^^^^


And .... Maybe I'm not grasping this but 42k vs 47k miles shouldn't make that much of a difference in the value of the car


Dealers lowball everyone

It's not that. It's the fact that Carfax shows a red flag regarding odometer rollback.

 

[NoVaGT]

Then take it back to the dealership that made the odo error (print up your e-mails/correspondence), and take it with you.

Tell them they have the opportunity to make things right before you get a lawyer involved.

 

[BmacIL]

It's not that. It's the fact that Carfax shows a red flag regarding odometer rollback.

Sounds like someone wrote down a 7, but someone read it as a 2. Happens a lot with different hand writing. Can you contest it somehow?

 

[PJR202]

Don't do anything too rushed in this situation. There will be other deals. You might cost yourself a lot of cash if you try to rush this thing through using a lawyer and all. Doubtful you can get it done before the 0% is gone anyway.

 

[seth21w]

The dealer is using the odometer reading on carfax as an excuse, because on carfax it even says at the bottom that it may be due to a typo error. Some dealers dont even run carfax on trade ins, get on autotrader, and find the car you want at the dealer with the lowest price and go there! The bigger dealer the better.

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