bankyf
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While installing my OPG/CSS I decided to do a few extra upgrades. Boss tensioners, MMR tensioner bracket, GT350 primary chains and upgraded secondary chains were on the list. Having previously dropped a secondary chain on an 03 Terminator, I tend to worry a bit about them. When I started looking around, it seemed like Sai Li had a good option with their "Coyote Secondary Timing Chains HD Pair" and they were in stock with only a 2-3 day ship time so I placed the order.
Upon opening the package they really didn't appear to be much, if at all, different from the chains I had removed so I pulled out the scale and caliper and this is what I found
As you can see, what I received was hardly heavy duty as compared to OEM, and hardly lived up to the claims. I was unable to accurately measure the pin size without destroying both chains, but from what I could tell there was little or no difference, certainly not .030. Because I wanted to give him an opportunity to explain, I reached out to Sai Li to discuss my findings. I was told that Sai would return my call, but that never happened. With my project now on hold I decided that I trusted Accufab to provide me with the chains as they have been around almost 30 years and I have done business off and on with them for almost that long. Considering it was Friday and I was already held up by the Sai Li chains, I elected to spend the additional $75 to have them here on Saturday.
Accufab clearly does not show the green links in their ad, but to my surprise, when I opened the box, I had another set of the exact same "green chains". I did open one of the chains to confirm that weight and measurements were identical. Prior to reaching out again to either company I wanted to do a little further research. I reached out to my Ford parts specialist and confirmed that the part number are and have always been the exact same for 2011-2020 Coyote secondary timing chains just in case Ford actually upgraded the chains at some point and the measurements advertised were in reference to an older chain.
At this point it was time to reach out to the vendors for a possible explanation. Because Sai had already elected not to return my call, I just called and asked to return the chains. I was told that because I had opened the package that they were not returnable. I let her know that they had been falsely advertised and that was my reason for requesting the return. She still insisted that I could not return them but offered to have Sai reach out to me to "walk me through how to install them"(LOL). She also said that they sell quite a few of these chains and nobody else has complained so the problem had to be me and not the chains. I let her know that I would be returning the chains whether she wanted to cooperate or not and I was told again that she would have Sai call me. As expected, the end of the business day passed with no call (dispute has now been filed on my CC).
I then reached out to Accufab. She had no problem with me returning them, but let me know that she could not refund my $75 overnight shipping. I asked if there was someone I could talk to about my findings and she said she would have him call me. A bit later she called back and said that he wasn't aware of any heavier duty timing chains available and that I was welcome to return them.
It doesn't seem that either of them wanted the opportunity to defend their overpriced (non)heavy duty chains. At this point I have ordered MMR chains and will update this with those specs when I receive them tomorrow. I found it interesting that MMR references the "green chains" as copycats that are no stronger than stock.
Upon opening the package they really didn't appear to be much, if at all, different from the chains I had removed so I pulled out the scale and caliper and this is what I found
As you can see, what I received was hardly heavy duty as compared to OEM, and hardly lived up to the claims. I was unable to accurately measure the pin size without destroying both chains, but from what I could tell there was little or no difference, certainly not .030. Because I wanted to give him an opportunity to explain, I reached out to Sai Li to discuss my findings. I was told that Sai would return my call, but that never happened. With my project now on hold I decided that I trusted Accufab to provide me with the chains as they have been around almost 30 years and I have done business off and on with them for almost that long. Considering it was Friday and I was already held up by the Sai Li chains, I elected to spend the additional $75 to have them here on Saturday.
Accufab clearly does not show the green links in their ad, but to my surprise, when I opened the box, I had another set of the exact same "green chains". I did open one of the chains to confirm that weight and measurements were identical. Prior to reaching out again to either company I wanted to do a little further research. I reached out to my Ford parts specialist and confirmed that the part number are and have always been the exact same for 2011-2020 Coyote secondary timing chains just in case Ford actually upgraded the chains at some point and the measurements advertised were in reference to an older chain.
At this point it was time to reach out to the vendors for a possible explanation. Because Sai had already elected not to return my call, I just called and asked to return the chains. I was told that because I had opened the package that they were not returnable. I let her know that they had been falsely advertised and that was my reason for requesting the return. She still insisted that I could not return them but offered to have Sai reach out to me to "walk me through how to install them"(LOL). She also said that they sell quite a few of these chains and nobody else has complained so the problem had to be me and not the chains. I let her know that I would be returning the chains whether she wanted to cooperate or not and I was told again that she would have Sai call me. As expected, the end of the business day passed with no call (dispute has now been filed on my CC).
I then reached out to Accufab. She had no problem with me returning them, but let me know that she could not refund my $75 overnight shipping. I asked if there was someone I could talk to about my findings and she said she would have him call me. A bit later she called back and said that he wasn't aware of any heavier duty timing chains available and that I was welcome to return them.
It doesn't seem that either of them wanted the opportunity to defend their overpriced (non)heavy duty chains. At this point I have ordered MMR chains and will update this with those specs when I receive them tomorrow. I found it interesting that MMR references the "green chains" as copycats that are no stronger than stock.
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