Radio and Volume controls don’t work

[Roy 3Fidy]

I started car up today and radio would not turn on and volume controls not responding- can anyone help or point in the right direction. I check all fuses (32 and 33) in the passenger fuse box - still nothing. I get this on the screen

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[MiamiGT350]

Hold down the power button + track seek right button for 15 seconds and it should reboot the Sync unit. The screen will go back and you should see the car logo after a few seconds.

Reply back if that doesn't fix it.

 

[Roy 3Fidy]

Thanks for helping I tried that and nothing

 

[MAGS1]

Are you able to get into the settings menu and see if there’s a Sync update available?

 

[MiamiGT350]

@Roy_Steeda I pm'd you instructions on how to create a repair USB for Sync.

I would also scan the car for DTCs, in case you have a hardware failure. You can also you ForSCAN to see what modules are failing to report.

 

[Unas2k5]

Maybe disconnect the battery for 10 minutes

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