Procharger D1SC eats rubber inlet...

[Evolvd]

The timing of their announcement is suspicious, and since there's only two instances (that I've seen on this board) of this failure (one of which wasn't a part supplied by ProCharger) why would they feel the need to advertise their product now?

The issue is not that they developed a product, but in how they announced it. It's shady...

Sponsored

 

[foghat]

If I ventured a guess it's probably because no two cars are exactly the same. My Steeda CAI doesn't line up perfectly between the air box and throttle body, but a buddy of mine doesn't have that issue. Also, as noted, the 8-rib setup sits differently than the 6-rib.

I don't know, maybe. I wouldn't think there would be much variance on a same model mass produced car.

8-rib vs. 6 - cut as appropriate for each and include the correct elbow in the kit ordered.

 

[MyLilPony]

Honestly, I pretty much inline with what procharger is saying. But it is a little concerning that a 'mis-trim' on the tubing could cause this sort of failure.

If BW is able to manufacture a steel unit (or whatever material it will be) that fits properly, why can't the elbow included in the kit come precut to the proper length?

I am most concerned with the margin of error. I understand their expectation is that the user modifies the tube to fit more correctly with that users car but if the margin of error is slim and the users modifications need to go outside of that margin to fit correctly there is an issue. Either they adjust their margin or fix the issue. This may be one of the few users with this issue but there are others with collapsing tube issues; theirs didn't get sucked into the compressor wheel luckily.

For those jumping on BoostWorks, they announced a hard tube months ago...even asked for test vehicles for it...seems like perfect timing not a malicious attempt to sub standardize the PC product.

 

[Barrel]

Aaaand that's why I have a custom fabbed intake elbow on my D1SC. The stock unit collapsed reepatedly and was collapsing earlier and earlier in revs. Threw it away and never looked back. The D1SC is a monster, though, and the intercooler puts in work.

 

[Evolvd]

Another thing to consider is the owner of this car stated the kit was installed by another shop. And I've not done the work listed by BW but I'd be willing to bet they involved removing parts of the kit to complete the work.

There are a lot more variables to consider here than just the "It's ProChargers fault for selling a crappy product and claiming it was an install error". I very well could have been an install error.

How many folks on this forum (I don't care about youtube or other non-S550 forums) have had this issue with the PROVIDED ProCharger intake elbow?

 

[Evolvd]

Aaaand that's why I have a custom fabbed intake elbow on my D1SC. The stock unit collapsed reepatedly and was collapsing earlier and earlier in revs. Threw it away and never looked back. The D1SC is a monster, though, and the intercooler puts in work.

Did you have the first version of the elbow or the updated one?

 

[ProChargerTECH]

Honestly, I pretty much inline with what procharger is saying. But it is a little concerning that a 'mis-trim' on the tubing could cause this sort of failure.

If BW is able to manufacture a steel unit (or whatever material it will be) that fits properly, why can't the elbow included in the kit come precut to the proper length?

We send all rubber "trim to fit" as per the instructions....because.

Since each car is different, and some people want more or less overlap on their couplers, we allow the customer to make those trims happen themselves.

However, even with that in consideration I haven't seen anyone out of thousands of kits running this tube, have an issue. (Honestly the largest mistake we see usually, is people using the inlet hose on the throttle body, and visa versa since they are the same size)

The amount of pressure it would take to crush this reinforced rubber is pretty incredible. So its not like some small touch will crush it. I will be doing a video later today or tomorrow to demonstrate just how much force it would take to have this hose come in contact with that impeller. (and in that place, so close to the camp)


My post is direct, its blunt. But it is no lie, or hype.

1) Thousands are out there with no issues. (even at higher boost/HP levels)
2) This is the first I have seen of this, period.
3) This poster makes a competing item to replace this hose


I have NO issues with people making metal tubes, or "power pipes" as they were called back in the day. Since that is common in every market for Roots Blowers, screws, heck even NA cars (cold air kits)....

But I DO have an issue, with the odd circumstances behind this failure.

 

[ProChargerTECH]

Aaaand that's why I have a custom fabbed intake elbow on my D1SC. The stock unit collapsed reepatedly and was collapsing earlier and earlier in revs. Threw it away and never looked back. The D1SC is a monster, though, and the intercooler puts in work.

I believe you were one of the very rare early kits that had the silicone piece correct?

There was only a handful of those that went out, and we sent out replacements to all customers that we had contact information for. I was nearly sure everyone had those replaced, other then the few people that said they didn't need a replacement, cause they had already fabbed up something custom and were totally cool with that.

Please PM me of that is not the case, and your serial number so that I can research your order, and packing slip.

Thanks!

 

[mwbracing]

Since this is my car I will respond. First off the kit was installed by an authorized Procharger dealer. Not Boost Works. Let me give you the chain of events that has transpired since before and after the install. The kit was ordered Mid February and installed and tuned by late February. When I went to pick up the vehicle one of the first things I brought to the installers attention was the inlet hose. Not that it wasn't installed correctly, but it felt soft and the Red Race Valve was pretty much pressing against it. Remember this is a D1SC with an 8 rib belt. Installer said and showed me that this is the correct position for the valve. I looked at the instruction manual and sure enough it was installed correctly based on the instruction manual from ProCharger. Fair enough no problem if that is the way it is then fine. Car made good power. I take delivery of the car and drove approximately 100 miles. The car ran like crap at mid to heavy throttle. Called installer to speak about the issues and reschedule the vehicle to go back for tuning concerns. The plan was to drive the vehicle over to him that day. I'm leaving work to do so and the blower starts making a horrific noise. Had no clue what was going on with it, I had only had it a half a day. At this point car was running so bad I didn't ever get above 4500 RPM's. What could it be. The shop was very cooperative and came over the next day to tow the vehicle in. The following week they took the blower off and sent to ProCharger for diagnosis. ProChargers diagnosis was a failed bearing. So you'd think since I just dropped some serious coin that ProCharger would say no problem ship a brand new unit and get this guy up and going, nope they rebuilt that unit and shipped it out back to the authorized dealer a week or so later. Now by this time we are in the middle of March. The installer still had the tuning issue to resolve, which he never got resolved. By the end of March I was done and went and picked my vehicle up knowing I was going to seek help elsewhere. the vehicle was drivable but had many drivability issues. So I did not drive the vehicle until I could get it to Boost Works. They informed me that it would be best to replace the OPG and Crank Timing gears and that they could tune the vehicle correctly. Fast forward to yesterday and this is what I have. As for Boost Works they have been very good and have done what they said they would do. This is a failure on ProCharger or the authorized installer which they recommended to me over the phone. This is the second time that I have bought a Procharger. The first was a P1SC for a 2002 Mustang GT...which had to be replaced twice do to faulty seals. Now at that time Procharger stepped up and took care of those each and every time. That is why I decided to use them again. However the response without having solid facts is a bit disturbing. For me sitting in the customers seat this has been a very miserable experience. To Prochargers defense this hasn't been all their fault. But the childish response makes me feel as though I made a serious mistake in purchasing another ProCharger. I understand these things happen and All we want is a solid fix, and appears that from what I have seen that Boost Works has a solid fix and their not trying to capitalize on anything. Just trying to provide customer service. So everyone chill, after all I'm the customer who since February still doesn't have a drivable car. Question is now if they make this repair will Procharger stand behind the product or like the other guy on here void it because it's not there inferior part.

 

[ProChargerTECH]

Big words from Procharger implying BoostWorks has an underlying motive.

Instead of attacking their move to build a superior product why not elaborate on why this is not the first failure seen?

This is the first failure of this tube that we have seen.

This tube has been used on S550's since the second batch of shipments.
This tube has been used on lots of other systems for 10+ years, no issues.

NOTE: The first batch, the "S550 launch" kits did have a different tube, though this was a small number of kits. And yes under high high boost levels, or if the tube was pushed on, it could have issues. We replaced all of those tubes, and to the best of our knowledge ZERO ever caused supercharger damage. They just had a lack of HP, due to the restriction it would cause.

 

[mwbracing]

Looks like the first style, because it has no red color on the inside like previous post have shown.

 

[Sixth]

Man...I was considering a procharger by the end of fall too maybe. What happens if we are a DIY type of person and tackles the install yourself following the instructions to a T and then you get a bearing issue (like above) and procharger says you installed it wrong and wont replace it...LOL. Guess im saving up for twinz...

 

[18psi]

We send all rubber "trim to fit" as per the instructions....because.

Since each car is different, and some people want more or less overlap on their couplers, we allow the customer to make those trims happen themselves.

However, even with that in consideration I haven't seen anyone out of thousands of kits running this tube, have an issue. (Honestly the largest mistake we see usually, is people using the inlet hose on the throttle body, and visa versa since they are the same size)

The amount of pressure it would take to crush this reinforced rubber is pretty incredible. So its not like some small touch will crush it. I will be doing a video later today or tomorrow to demonstrate just how much force it would take to have this hose come in contact with that impeller. (and in that place, so close to the camp)


My post is direct, its blunt. But it is no lie, or hype.

1) Thousands are out there with no issues. (even at higher boost/HP levels)
2) This is the first I have seen of this, period.
3) This poster makes a competing item to replace this hose


I have NO issues with people making metal tubes, or "power pipes" as they were called back in the day. Since that is common in every market for Roots Blowers, screws, heck even NA cars (cold air kits)....

But I DO have an issue, with the odd circumstances behind this failure.

I believe you were one of the very rare early kits that had the silicone piece correct?

There was only a handful of those that went out, and we sent out replacements to all customers that we had contact information for. I was nearly sure everyone had those replaced, other then the few people that said they didn't need a replacement, cause they had already fabbed up something custom and were totally cool with that.

Please PM me of that is not the case, and your serial number so that I can research your order, and packing slip.

Thanks!

This is the first failure of this tube that we have seen.

This tube has been used on S550's since the second batch of shipments.
This tube has been used on lots of other systems for 10+ years, no issues.

NOTE: The first batch, the "S550 launch" kits did have a different tube, though this was a small number of kits. And yes under high high boost levels, or if the tube was pushed on, it could have issues. We replaced all of those tubes, and to the best of our knowledge ZERO ever caused supercharger damage. They just had a lack of HP, due to the restriction it would cause.

Thousands out. No issues. Ever.
...........Except for the early handful, which did have issues.

seriously?

Question is now if they make this repair will Procharger stand behind the product or like the other guy on here void it because it's not there inferior part.

You seriously think they will still stand behind their product?

You are a very optimistic person, kudos on that

 

[mwbracing]

Thousands out. No issues. Ever.
...........Except for the early handful, which did have issues.

seriously?


You seriously think they will still stand behind their product?

You are a very optimistic person, kudos on that

They did back in the day, as for now not sure. I give any reputable business the benefit of the doubt until they prove me wrong.

 

[ProChargerTECH]

Not that it wasn't installed correctly, but it felt soft and the Red Race Valve was pretty much pressing against it.

I have stated at least 10+ times on this forum.

IF that valve is pressing on the inlet tube, then the tubing needs to be cut to fit correctly. I have shown photos of the valve being installed, WITHOUT pressing on the tube.

The "race" valve is a RACE item, so thus it's a bit custom to make that thing fit in the car. It takes time to get it trimmed right, usually 2 or 3 times, but it will fit. I have done 2 myself, so I know exactly what it takes to do it.

I am more the willing to bet this is the root of part of a cause here.
And has been the underlying power issue all along.

So you'd think since I just dropped some serious coin that ProCharger would say no problem ship a brand new unit and get this guy up and going, nope they rebuilt that unit and shipped it out back to the authorized dealer a week or so later.

We turn around warranty repairs ASAP.
This is no different then any other company that makes a product of this nature. We have the same warranty policies as I believe every forced induction manufacture, as well as almost all others in motorsports, or large companies with complex products.

(You would be surprised how many blowers we get in here, where people forget to put oil in them.... so naturally we want to know the cause of failure, before sending a high dollar product out)

By the end of March I was done and went and picked my vehicle up knowing I was going to seek help elsewhere. the vehicle was drivable but had many drivability issues.

This sounds like a disaster....

To Prochargers defense this hasn't been all their fault. But the childish response makes me feel as though I made a serious mistake in purchasing another ProCharger. I understand these things happen and All we want is a solid fix,

With you being the first failure of this item.
I believe you can understand we can't just change every system because of one failure.

What we need is FACTS.
A phone call from BoostWorks, and images to us FIRST would have been the first step...

And now knowing that the race valve pushing on the tube could have been the root cause, seems this situation could have been avoided.

Based on your posts about midrange power, and issues with your tuners tune, this MIGHT have been going on for a long time.

Boost Works has a solid fix and their not trying to capitalize on anything.

They have a product the sell that replaces this hose.
That is the definition of capitalizing.

Again, hopefully this is just purely random, and again an install issue.
Which it sounds to be.

Question is now if they make this repair will Procharger stand behind the product or like the other guy on here void it because it's not there inferior part.

We stand behind our products through and through.
It starts with a phone call.

The fact that this was put on internet blast first before a phone call...
(From someone that makes a competing product)

A) Doesn't look good to us (or really anyone reading this)
B) Isn't the proper way to get things warrantied.

I am sure you can understand why.



With that all being said. I urge you to PM me your phone number, and I would like to have an interactive phone conversation with you today if possible. Thanks in advance,

Sponsored