lvevo
Member
Have you used Vroom before? I just recently sold a car to Shift and had an excellent experience. I am now in the process of trying to sell 2 more cars to Vroom and its been crickets ever since I uploaded all the requested documents a few days ago. I've called and emailed and all I get is "we are still processing your paperwork." The only reason I went with them is because they offered far more (several thousand) compared to the other car buyers but if this is how the experience is out of the gate, I'm a little worried how it may go further into the process after I mail them the titles along with them picking up my cars...! Most reviews are good but there are a few horror stories out there as well.
I didn't go through with it but my credit union uses TrueCar. I requested a trade in price and a local dealer sent me a quote that was a bit higher than Vroom, Shift, and Carvana. This could be an option as well.I'm in the initial stages. We will see.
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